I love the products buttery smooth. The fit can be hit or miss. Not all size smalls fit the same. Delivery is fast. But one thing that seems a little off is the amount of taxes for different cities... See more
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Review summary
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I am a frequent shopper with this…
I am a frequent shopper with this company and absolutely love not only their customer service, but their product itself. Great quality amazing experience all around.
Perfect Online Experience
My online experience with Bombshell was perfect. No problems with ordering or return/exchange.
Everything about Bombshell is amazing
Everything about Bombshell is amazing! Just wish for more jackets in matching colors for the beautiful sets!
I love bombshell sports wear but
I love bombshell sports wear . I think their quality is amazing but their customer service does not match their quality as a brand . I’ve purchased from them for years and a package of mine was lost in transit . No refund , no resending out of the item . They stated i have to wait until the package arrives . No accommodations or discounts for a unsatisfied customer. I cant spend 100 dollars on a pair of leggings and have this kind of customer service . What a shame
I have spent thousands here over the…
I have spent thousands here over the last couple years. Recently I had a new sports bra be so uncomfortable as the stitching unraveled after first use. It left indents in my skin and a rash from the poor quality seam.
I contacted customer service and they refused to do anything about it.
Customer service is SO BAD
Expensive but it is worth it.
Quick delivery!
The quality of the items is soo good! Every item fits perfect and are so comfortable.
Clothing is beautiful but cheap
Clothing is beautiful but cheap. Falls apart easily and will not last even if you wash it on gentle cycle.
Great design and fit.
This company used to be a great…
This company used to be a great company. My account dates back many years but the owner Dominique is really catty. . She won’t like real reviews about the fit of some items. Heck you can’t ask about anything anymore. The company tends to cater to small figures and Instagram people. Currently I’m reading complaints on their Facebook and they don’t address it. Go with brands that care and continue to succeed like Gymshark. The owner too rich now to act like a customer service oriented capable person.
Oh and Dom I’d you’re reading this, perhaps taking care of your long haulers that have kept you alive. You know who we are.
Not A Customer Centric Brand
I recently ordered several pieces from Bombshell Sportswear and received an email within 4 days that they were have a 40% off sitewide sale. I asked if they could honor the sale price and provide me with a store credit for any differential to ensure they do not the funding on the merchandise. Their customer service team would not oblige. They requested that I return all of the items, which requires a shipping fee back and re-order all of the items during the sale. I was disappointed but did what they asked. I re-order even more clothing than before and asked that they waive the return shipping fee as a courtesy. They would also not provide a $13.00 shipping label. I find it very disappointing that this was something they were so steadfast on. As they are now losing a customer that was willing to pay close to $1,200 for merchandise. I will now be returning everything. They will not get a single dollar further from me. Customer service is so important especially for individuals who are willing and able to purchase your product. It is important to think about the long term game plan and not be short sighted. I absolutely understand that not all accommodations can be satisfied, but a $13.00 shipping label should be one if you are trying to keep loyal customers. Although I was originally a fan of the clothing, the customer service kills it for me and I will no longer be purchasing from this brand.
I love the quality and really design…
I love the quality and really fashionable and beautiful design of your sport suits. I also encountered a problem that was solved very quickly by your customer service. My experience with bombshell it is expectations match reality completely, thank you for this .
Amazing quality and amazing customer…
Amazing quality and amazing customer service!
Couldn't be more helpful when my package was lost.
100% recommending to friends and family.
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