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Rated 1 out of 5 stars

I consigned a Native American necklace that had been in my family for years. Received a low, low amount. I would have kept it had I known Later on when I questioned results, I was told things about... See more

Rated 1 out of 5 stars

They won’t let you edit your Info in your account , you will need to contact “support team” but after you contact them , they don’t help you giving you the permission to change your info! Too much b... See more

Rated 1 out of 5 stars

cheryl Uggles the assistant “ head of Client Accounts at Bonhams “ has refused to listen to the issues . Not look at the terrible reviews on here over a long period - reaching 1.6 out of 5. Fro... See more

Rated 1 out of 5 stars

Absolutely appalling customer service. I would give Bonhams zero for effort. I completed the Bonhams online valuation request form for an oil on canvas and heard nothing. After three weeks I chased fo... See more

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1.3

Bad

TrustScore 1.5 out of 5

190 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The staff was helpful throughout the…

The staff was helpful throughout the process. I do not feel that there was any dishonesty or inappropriate behavior. This was my first time working as a customer of an auction house and I would do it again with Bonhams without concern. Throughout the staff made the process easy for me.

August 17, 2021
Rated 4 out of 5 stars

I would give you five stars but don't…

I would give you five stars but don't want you to become complacent and the competition from rival sales companies is always going to be highly competitive and even downright fierce,. Bonhams pick excellent venues for their auction sales, the presentation of the sales is slick and efficient, the items for sale are often interesting, the back up staff seem helpful and the auctioneers are professional but in the main possess that essential ingredient, needed to get a sale going with a swing and that is a degree of humour and banter with the customers, without going over the top and resorting to bad taste. When my car topped the 2016 Festival of Speed Sale I had been advised by a shrewd "man in the Motor Trade" not to use Bonhams because "they are very arrogant" but a six figure sum in difficult times seems to have vindicated my choice of auctioneers despite alarming rates of commission for both purchaser and vendor.

August 17, 2021
Rated 5 out of 5 stars

Best In Class

Bonhams has been terrific helping me with an estate. Best-in-class customer service, cataloguing and communications all round. Excellent prices realized. My preferred auction house for quality consignments and purchases. Thank you.

August 17, 2021
Rated 5 out of 5 stars

First-time bidder.

From first registration to viewing through to bidding, the whole experience both on line and in person was seamless and great.

August 17, 2021
Rated 5 out of 5 stars

Outstanding Company in all respects

I have been dealing with Bonhams for thirty years, both buying and selling really expensive and unique items. They are outstanding in every aspect.
Their experts and staff are very knowledgeable, kind , friendly and approachable. Their service is top notch, and I have absolutely no hesitation in recommending their services to anyone.Without doubt the ULTIMATE Auction house in the world bar none.

Tony Wraight, Finesse Fine art, Dorset, England.

August 17, 2021
Rated 5 out of 5 stars

Bonhams - wonderful!

A very knowledgable, co-operative and courteous staff, in my experience everyone I’ve dealt with falls into that description.

I wouldn’t hesitate to recommend Bonhams to any of my friends who might require the services they offer.

August 17, 2021
Rated 5 out of 5 stars

I love this company

I love this company! So easy to work with, and finally a place where quality items are auctioned for the highest price. I have never been happier working with the most qualified personnel. Everyone is friendly, I get prompt responses, and they always work in my best interest. Thank you Bonhams!

August 17, 2021

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