bookF1.com Reviews 

My partner has been trying to get a refund from this company since we chased for our Dutch f1 tickets which we bought pre covid so obviously that year got cancelled so we carried tickets over to 2021 but then got Dutch f1 wasn’t issuing tickets so we moved tickets as agreed to 2022 but after chasing many times for our tickets told that they were not doing general admission this year therefore as they could not sell this product to us so we requested a refund for our tickets my partner has chased and chased for this refund She is constantly gets told it’s coming it’s coming it’s coming to date we have received nothing. We have no idea how they’re going to refund us because they haven’t asked for bank details and the card we would’ve used 2+ years ago would not accept a refund as it would be out of date there service is terrible DO NOT deal with these people unless you are prepared to lose your money. we are now looking in to taking this company to the small claims court to get our money back

We used book f1 for years but since getting taken over by motorsport it’s totally changed

JUNE 2022 took to small claims court (£70) and now have full refund including court costs

This company goes from bad to worse! Never return calls, never return emails despite chasing and chasing. Wanted tickets for 3 x F1 Grand Prix as well as Silverstone and they cant be bothered to even return calls. Very unprofessional and unhelpful.

Booked and paid for tickets in 2019 for the 2020 Vietnam Grand Prix which was due to take place in April, have been chasing bookF1 since the race was cancelled March 2020 and no refund to date. terrible
company to deal with.

Still waiting on a refund for the 2020 cancelled Canadian Grand Prix , keep getting the run around . Worst company do not purchase tickets from them .

I am still waiting a refund for the Canadian grand prix and just get told by BookF1 they are chasing the circuit. Its been over a year since they have had my money will never use again. Looking at taking legal action now.

AVOID THIS COMPANY
I’m still waiting for a full refund for tickets I bought for the Vietnamese Grand Prix.
I was told I would receive a full refund as soon as the event was cancelled, since then they either don’t return me messages or fob me off. I would even give them 1 star if I had an option. Do not use this company.

Still waiting for refund for months, not interested just try and fob you off

Don't money return for F1 Spain tickets without fans in 2020!

I’ve bought 3 tickets for Istanbul GP, they said your places are now confirmed and I was happy with that. On the next day, they said, sorry there are no available tickets for the chosen stand and offered me much more
expensive option. After few e-mails what happened with the confirmation you sent me earlier - no response for few days. At least they issued a refund, after informing them that next step is to involve PayPal. Terrible service and I’d never used them again, just a ruined Nov weekend, because of them.

I booked Istanbul GP tickets with bookf1/motorsportstickets (I guess the same thing?). Of course, these things sell out quick with reduced capacity crowds. I paid, they took my money, then AFTER I booked they told me that "we will confirm your ticket with the venue within 24 hours".

So, they are selling tickets they don't even know they have.

Customer service was friendly, but told me I would hear a response back in the next few hours. No response.
It's been about 20 hours now and I still have no tickets. I booked my 3rd choice tickets (2nd choice was sold out while I waited) on a different site. Received those immediately.

I'm now trying to get a refund for my yet-to-be-confirmed non-existent tickets from bookf1.

This whole thing seems like a scam job to me. As of writing this, they are still selling tickets for all seating areas even though the official site says half are sold out.

Avoid like the plague.

Avoid Avoid Avoid
They are trading as Motorsport Tickets
They have no idea of customer service and they are nothing but thieving scum
They give the same rubbish reply’s
Avoid like the plague
Not received tickets or a refund. How is this legal in the UK
I will take legal action and can assure you I will get my money whatever it takes

Booked tickets for Hungarian F1, event unfortunately cancelled due to covid. BookF1 told me they would not refund an admin fee and also courier fee, basically a scam as no courier had been used as the tickets hadn't been posted. I get businesses are needing cash right now, but to be frank it's not my job to bail them out. 3 months later and no refund so issued a chargeback via amex to get my FULL refund back.

still havent received refund for hungarian grand prix even though been cancelled months ago

Disgusting don’t deserve any stars but couldn’t continue until I had given them at least 1
Booked F1 tickets to Barcelona for May 2020. The race was postponed now being held behind closed doors .
Have asked for a refund they say it’s up to the track, when you read t&c firstly it says they are governed by British law but when you read further they then are not responsible for anything and it’s their suppliers problem not theirs. Also if they decide to give any money back it won’t be the insures money we look out ( really ain’t now got a clue why they even offer it as it’s a complete waste of money ) and courier money won’t be returned even though nothing have been couriered.
Absolutely disgraceful company please be aware and avoid like Covid-19

Disgusting - 17th March 2020
Paid extra $$ for the insurance policy for Vietnam F1 tickets purchased Oct.2019 (months before Coronavirus issue).
The race has been cancelled due to the virus. I have made a claim however have received reply stating that my claim for a refund is rejected. $2000 lost. Thieves.
Anthony

Please don’t do business with this company
I have been truly disappointed with the whole Bookf1 experience. Firstly they sold me tickets that they could not supply so with significant extra cost we changed tickets. Then today to get ticketmaster home printed tickets that was a huge disappointment. We expected real tickets as they had previously said that they would be despatched when the circuit printed them. Also to add further insult they have sold us lanyards for circuit tickets that a piece of A4 does not fit in. Their answer was not to offer a refund for the lanyards and an apology but simply to say fold the paper!

Booked the Hungaroring Supergold 3 corner option. Tickets arrived before they said they would, asked for (more in hope than expectation) of an end of a row seat and they only did it for all three days! Great comms keeping me up to date - won't go anywhere else for F1 tickets now

I booked two viewing seats for the Monte Carlo Grand Prix months in advance. I was placed at the Fairmont hairpin turn, which I thought was fabulous.

They promised a gourmet breakfast and a gourmet lunch. Breakfast was mostly croissants and rolls and lunch was a greater variety but 90% of the dishes turned out to have fish in them, which my wife doesn't like. A promised afternoon tea never showed up.

The open bar consisted of champagne, gin, scotch whiskey, and vodka. I was looking for rum or bourbon which didn't exist. I had to buy a bottle of rum from the hotel for 300 Euros.

Our viewing area was in a spa area of the hotel. There were two balconies and small seating areas separated by a wall. There was a TV located in the other area, but to watch the coverage I had to leave my table and chair and go to the other seating area. The other option was to watch a large screen TV located directly beside the course turn on the ground. The problem with this was that it was too far away to hear the narration of the event and even to see the car positions shown on the left side of the screen I needed binoculars. So, for the entire race, I only knew what was happening on this one turn.

Do not touch them with a barge pole! Used them for F1 camping, called to check the suitability as was pregnant, was reassured it was a quiet camp site no noise after 10pm with situated facilities, it was a total fiasco, nothing was as they promised, parties till 4am with fireworks and sound systems! no officials to uphold their apparent rules, toilets were covered in excrement, literally! Showers ice cold and filthy, or communal with the men! Tents on top of each other, apparently no motor homes or generators allowed there was around 100 of them! Called a bit*h and told to f-off by site staff. Reporting them to trading standards Ect after being mis sold, was out right lied to, and called a liar when I confronted them on it, despite having photo and video proof, requested a refund for miss sold products! All I got was called a liar, Horrible customer service, rude, will lie to sell their products.

I've used BookF1 for the past 5 years without a hitch. Their staff are always helpful whether on the phone or email, and tickets always arrive on time.