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Company details

  1. e-Commerce Solution Provider

Information provided by various external sources

Online Booking Systems for Professional Businesses. Improve Efficiency. Increase Sales. Analyse Data.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good booking software

Very good booking software, easy to set up and manage - the team were very supportive and helpful throughout the process. Highly recommend

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

E-ACT Start Up Project

Booking Live have been nothing short of exceptional in this whole process. The biggest plus from my point of view is having people to speak to straight away and people always on hand to sort issues there and then. This was a new start up project and like any start up it has had its issues, but whenever a issue arose it was dealt will immediately. I couldn’t ask for anymore and would recommend Booking Live to anyone.
The system itself perfectly suits our needs and has catered for every aspect from our point view. Parents have been impressed with the easy to use nature of the system and have expressed their positive feedback time and again to me.

May 2, 2018
Unprompted review
BookingLive logo

Reply from BookingLive

Hi Ben, thank you for your great review! The BookingLive team are pleased to hear that you are happy with your system. We have loved having you as a client, and we look forward to continuing our work with you!

Best wishes,
Bethanny Dunster

Rated 5 out of 5 stars

Incredible Software and Outstanding Customer Service

Booking Live have exceeded our expectations and have gone completely over and above to create a booking system that is perfect for our business. The support has been incredible and I would have absolutely no hesitation in to recommending this company to anyone.

Couldn't be happy. Thank you so much :)

January 16, 2018
Unprompted review
BookingLive logo

Reply from BookingLive

Hi Reuben, thank you for the lovely review! We are happy to hear that you are pleased with your system and we look forward to continuing our work with you.

Best wishes,
Bethany Dunster

Rated 5 out of 5 stars

Excellent onboarding and support

Excellent onboarding and support. Quick setup and whitelabelled. Trustworthy company.

June 21, 2016
Unprompted review
BookingLive logo

Reply from BookingLive

Hi Russell,

Thank you for your great review, I'm happy to hear you're having a positive experience with Booking Live.

Best wishes,

Caitlin Roxburgh
Marketing and Communications Manager
Booking Live
www.bookinglive.com

Rated 4 out of 5 stars

Great Support Team

Through my personal improvement of using the system I began to branch out and learn new parts of the functionality, and different ways to use booking live to enhance our booking pages.
I found that wit any query or question, the bookinglive team were on call with rapid response rates to help me through.

May 27, 2016
Unprompted review
BookingLive logo

Reply from BookingLive

Hi Callum,

Thanks for the review! We're dedicated to providing our customers with excellent support, so it's great to hear you're happy with our response rates.

Best wishes,

Caitlin Roxburgh
Marketing and Communications Manager
Booking Live
www.bookinglive.com

Rated 5 out of 5 stars

Excellent Customer Service

The personal service we have received from BookingLive has been extremely refreshing. All our queries have been answered promptly and resolutions to our requirements have been met or suggestions made to make better use of the system.

Our project is not yet live as we still have some front-end design work to complete and pages to populate. Having said that, the BookingLive system looked pretty much ready on the day it was shown to us.

We are really looking forward to the launch date for our new-look site built around the BookingLive system.

May 27, 2016
Unprompted review
BookingLive logo

Reply from BookingLive

Hi Martin,

Thank you for your review. It's wonderful to hear you've already had such a good experience with Booking Live, we're looking forward to working with you!

Please don't hesitate to get in touch if you ever have any questions.


Best wishes,

Caitlin Roxburgh
Marketing and Communications Manager
Booking Live
www.bookinglive.com

Rated 5 out of 5 stars

Excellent from start to finish

We selected bookinglive.com after reviewing the majority of the web UK based ticketing software providers. They stood out amongst the rest and were able to simply and easily configure their solution to the needs of our businesses AirTrail and GoClimb. They are professional, provide excellent service and I would definitely recommend them.

May 27, 2016
Unprompted review
BookingLive logo

Reply from BookingLive

Hi Leon,

Thank you for your review, it's really great to hear that you feel our service is good enough to recommend us! We hope to continue working with you and look forward to providing you with ongoing excellent service.

Best wishes,

Caitlin Roxburgh
Marketing and Communications Manager
Booking Live
www.bookinglive.com

Rated 4 out of 5 stars

Powerful online booking tool

Good company to work with. Responsive to requests, communicate well and supportive to customers.

May 27, 2016
Unprompted review
BookingLive logo

Reply from BookingLive

Hi Chris,

Thanks so much for your review, it's great to hear you have such positive feedback. We hope to continue providing you with powerful online booking software services.

Best wishes,

Caitlin Roxburgh
Marketing and Communications Manager
Booking Live
www.bookinglive.com

Rated 5 out of 5 stars

Nice and functional event management solution

Booking Live’s easy, user-friendly solution has proven to be useful for many times – it’s flexible and well adapted to your needs and is constantly updated with even further improved features. Thanks to Booking Live we’ve taken immense paperwork with payments off our shoulders as the platform can easily manage it. By the way, it is also rather low-priced so really any user can get handy with it!

April 26, 2016
Unprompted review
BookingLive logo

Reply from BookingLive

Hi Epp,

Thank you so much for your review, it's great to hear you've found Booking Live useful for your event management requirements.

We look forward to continuing our work with you, do let us know if there are any specific developments you're looking for.

Best wishes,

Caitlin Roxburgh
Marketing and Communications Manager
Booking Live
www.bookinglive.com

Rated 5 out of 5 stars

Great Product - so much easier to use than the old version!

The new release of booking live is extremely user friendly and very easy to pick up and use. There are a few glitches which will be ironed out in the second release but overall the system is very flexible and allows you to design a booking website tailored to your every need. Vinnie and his team are a huge help and able to guide you through every step of the set up! Thank you booking live for all of your help!!

January 4, 2016
Unprompted review
BookingLive logo

Reply from BookingLive

Hi Natalie,

Thank you for your review. We're so glad to hear that your having a positive experience with Booking Live and look forward to continuing our work with you. Do let us know if you ever have any questions.

Best wishes,

Caitlin Roxburgh
Marketing Executive
Booking Live
www.bookinglive.com

Rated 3 out of 5 stars

Good Set-up, not so positive ongoing support.

The initial set-up of the system with Booking Live went quite smoothly considering the amount of data that needed inputting to get the system working for us. We received lots of support with this initially. Unfortunately I feel that since we have been up and running the support has slightly diminished.

February 27, 2015
Unprompted review
BookingLive logo

Reply from BookingLive

Hi Sarah,

Thanks for taking the time to leave us a review, we're sorry to hear you feel this way. As outlined in the email we've sent you we're keen to hear in more detail which support you feel has slightly diminished.

We can see you recently submitted a Change Request, which incur additional costs, but weren't happy paying due to budget constraints, so we took the time to find you a cost-free solution.

We're committed to providing an excellent customer experience so are saddened to hear you aren't completely satisfied. Please do get back in touch with us to discuss and resolve this.

Best wishes,

Caitlin Roxburgh
Marketing Executive
BookingLive
http://www.bookinglive.com

Rated 4 out of 5 stars

A reliable and efficient booking system

We run after school sports clubs at primary schools around England and have been using Bookinglive for online bookings since February 2014. There is quite a lot of fairly complex setup work to do to get started, but once everything is in place it is relatively easy to maintain and provides a simple and efficient system for taking online bookings and payments. The only downsides are that the reporting isn't very useful or intuitive, and the user guide is quite basic and doesn't always reflect how our system actually works. However I understand that these aspects will be improved in version 3. I would recommend Bookinglive but I would say that you definitely need a reasonable level of IT expertise in-house in order to make full use of its capabilities.

December 16, 2014
Unprompted review
BookingLive logo

Reply from BookingLive

Hi Jo,

Thanks for leaving us such a positive review! You're correct in thinking reports and the user guide will be updated in V3, which we'll be rolling out as of 2015. We look forward to continue working with your company in the future.

Many thanks,

Caitlin Roxburgh
Marketing Executive
BookingLive
http://www.bookinglive.com

Rated 5 out of 5 stars

We now take hundreds of bookings!

BookingLive have been the solution we were looking for. We researched loads of other products before deciding upon BookingLive but now our activity centre is more popular than ever. We'd definitely recommend BookingLive to anyone, they've made our life so much easier!

December 5, 2014
Unprompted review
BookingLive logo

Reply from BookingLive

Hi Michelle,

Thanks for your great review, it's so nice to hear you've found a solution in BookingLive. We can't wait to continue working with you.

Many thanks,

Caitlin Roxburgh
Marketing Executive
BookingLive
http://www.bookinglive.com

Rated 5 out of 5 stars

BookingLive are responsible for 99% of our bookings!

Wild Wood has been a success and part of it is down to our Booking Software - 99% of our bookings have come through BookingLive and it is working very well! On the software/online side we'll be revamping the website over the winter and have plans to give it a real lift to make it really slick. I can't wait because I know it will make an already good site fantastic! We can't wait for the latest version of BookingLive, in fact we want it now! We really like working with BookingLive - they have the same passion with what they do as we have.

October 6, 2014
Unprompted review

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