BookPrintingUK Reviews 5,828

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 838 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high-quality products. Many people highlight the helpful and professional staff, noting their patience and support throughout the process. The customer service is frequently described as exceptional, with individuals appreciating the clear communication and efficient assistance. Reviewers are particularly impressed with the quality of the printed books, including the accurate reproduction of colors and the overall finish. The company's ability to deliver products that meet or exceed expectations, even for complex projects, is a recurring theme.

What people talk about most

Service

Reviewers consistently express high satisfaction with the service provided. Customers frequently highlight... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality of the... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent standard of the finished... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had several books printed by BPUK and have been delighted. In fact I am slightly addicted to producing more. Very high quality product and importantly very good customer service. Absolute patie... See more

Rated 5 out of 5 stars

Anyone who has been guided by Natalie and Beth through the production of their book will know that they are in safe hands. Nothing is too much trouble, one is treated as a respected familiar customer... See more

Rated 5 out of 5 stars

I have had one book printed but with several reprints. The staff are very helpful and the service is flexible to suit differing needs such as number of books, delivery dates and soon. I am writing a... See more

Rated 5 out of 5 stars

From start to finish, I was treated with great care, kindness, love and support. Nothing was too much trouble and they heard me. My book, I Am Me, No One Special, a book about spiritual experience. wa... See more


Company details

  1. Digital Printing Service
  2. Book Publisher
  3. Commercial Printer
  4. Prints and Signs Store
  5. Print Shop

Written by the company

Book Printing UK is a proud member of the Bonacia family. An award winning company with 25 years experience in short run, digital book printing. We print and bind books of all shapes, sizes and finishes, on site, at our Peterborough office.

At Book Printing UK we make it possible to share your story and impossible not to share ours!

Written by the company

We're committed to our customers!
Our goal is to provide every customer with the best book printing experience possible. Our team is ready to go the extra mile, providing ongoing support and an outstanding one to one service.

The most caring print service around!

We will guide you every step of the way...

Not only do we offer simple, stress-free book printing, but we also make it the most personable service available. We want you to enjoy the printing experience all the way through and have you leave us happy and pleased with your amazing work in print!

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

If you want good customer service go…

If you want good customer service go elsewhere

March 5, 2026
Unprompted review
BookPrintingUK logo

Reply from BookPrintingUK

Hi Matthew,

Thank you for your review.

I am sad to hear that you are not happy with the customer service you received from our team.

We always aim to provide helpful and honest advice throughout the print process, especially where file setup, production requirements and timescales are concerned. I apologise that we missed the mark on this occasion.

We appreciate that tight deadlines can be stressful, but we would never want to promise something we could not deliver. Our team always tries to be clear, fair and supportive, and we’re sorry that you were disappointed.

Many thanks
Rosie

Rated 5 out of 5 stars

Web portal with the personal touch

Straightforward web portal but backed up by an actual person which meant that sometimes, if it was easier, I could email material rather than upload it. There are useful templates on the web site, too, which obviously can be customised but they're a really goo place to start. The whole process was efficient and friendly. Finally (and maybe most importantly!), the quality of the printing and binding was excellent.

March 28, 2026
Rated 5 out of 5 stars

Highly recommended

What can i say! I genuinely recommend their services, Emily and Sepera went above and beyond with providing all assistance needed, replying promptly to any questions asked, highly recommended.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Getting my Publishing Journey Off to a Pleasant Start....

I set off on my publishing journey with trepidation, but complex font issues were resolved with a bit of trial and error and the final product is very nice indeed. The turnaround is very quick and efficient and the hands-on advice and assistance is very much appreciated.

I will be coming back very soon when I embark on my next project,

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

I’m extremely pleased with the service…

I’m extremely pleased with the service I’ve received from Kaitlyn and Booking Printing UK. This is now the third book project they have handled for me, and once again, they delivered to an exceptional standard.

Kaitlyn was brilliant throughout the entire process, professional, attentive, and consistently keeping me informed at every stage. Her communication gave me complete confidence, and everything was completed on time without any issues.

The level of reliability and quality I’ve experienced across all three projects has been outstanding. I highly recommend Booking Printing UK to anyone looking for a dependable and professional printing service. I will certainly continue working with them in the future.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

From start to finish (and it took me months) the Bookprinting team were great. They never pressured but emailed to offer support and checked in from time to time. When help was needed they were quick to respond with helpful advice and kind encouragement to further my project. The final result was perfect. I very very grateful to them and would highly recommend them to anyone wanting to print a limited number of special books like me. Or anyone wanting a great printing service!

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

An exceptional service

My experience of using BookPrinting UK for a small batch of hardback books of family importance has been exceptional from start to finish. The options presented to me, the reasonable pricing, the assistance to reach a final proof, the dashboard providing me online information of progress and then the truly professional quality of the final product. And most of all a real person to support me through the whole process (in my case Beth) who was so helpful, responsive and went out of her way in order that I could receive my books a little earlier than scheduled, to meet an important family occasion. A very professional company that I thoroughly recommend.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

First time printing

As this was my first time at getting something printed, I was very nervous but was impressed with the help given and the step by step advice.
The finished product was very good.

March 19, 2026
Rated 5 out of 5 stars

Highly recommended

Beth and Natalie were extremely helpful and patient. Replied to all queries promptly. This was my first experience of self publishing and Book Printing UK made it stress free. I was delighted with the quality of the printing and speedy service.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

How to get a book printed without fuss, by experts.

My first contact was Sepera who explained very clearly what was to be done and how. A day later I was put through to Emily who had all my details at hand with no faffing about. I briefly spoke to Mark and took his advice and I paid over the dosh. After a sample book was sent to me, the post office lost it for three weeks. In the meantime Emily sent another copy. Excellent work by intelligent people. Very refreshing for me in today's sloppy world.

February 2, 2026
Unprompted review

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