Boostly Reviews 696

Boostly manages my website that they also created for me and do an exceptional job taking care of my website and also my request.

Easy to work with and fast response time.

While Nadine was very nice, the info she shared was not more than we already new and she also could not answer other questions and said she had limited experience....Thanks!

Boostly support is top notch.

Very fast and efficient and solved our website problem within minutes 👍

All very clear and the list of 'homework' actions thankfully isn't too long!

My trust in having Boostly as a reliable partner is quickly dwindling. My website has been down. Customers cannot book. 6-8 times in the last year. Onetime is too much and there is zero since of urgency to make it right. Again.

Great liaison and loved the Boostly recap and worksheets

Very fast response to questions and edits.

Provided great insight, guidance and coaching on our draft web site. Also outlined clear next steps based on our status.

Easily made adjustments to my website

We have always received prompt responses to any queries, even when it turned out to be user error....

I’ve been with Boostly for many years, and they consistently deliver excellent value. They truly know their space, and Mark Simpson is a recognised leader when it comes to direct bookings.

Boostly has grown year on year and continues to improve what they offer, providing more tools, support, and insight as the business evolves.

If you’re in the short-term rental industry and either manage or own short-term let properties, I would highly recommend Boostly to help increase direct bookings and, if needed, build a website that works exactly as it should.

The Boostly Team has gone above and beyond to make my website look terrific. thank you!

Mark and team are grafters - they always turn up, they always keep going. They're informative, they're fun and they are a fantastic company to work with.

Great customer service. They were able to resolve my API issues in a timely manner and send me a Loom video so I can be able to resolve future issues myself.

I stopped using Boostly a couple of years ago. I too received and email from Boostly with a pdf attachment. Thinking it was genuine, I tried to open the attachment with some numbers supplied. Fortunately, Google stopped me from going further with a message to consider if this email is genuine. A few minutes later I got another message saying someone is trying to use my password in the US. I emailed Boostly to warn them of a possible hack to their system and got a reply saying someone will be in touch within 48 hours! I still haven’t been contacted! This hack could have caused me serious problems if someone had gained access to my system. Surely to hold on to old account details is a breach of GDBR regulations?

Haven't used Boostly for years but looks like it has been hacked as last night I got a message from support with an attached PDF and a code to open it. One of reasons given for the price increases last year was new very secure servers....ummmm. Glad I didn't continue with this company as all trust disappeared long ago.

Worst customer service. Actually non existent customer service. The only way to obtain support after your website is launched is through an email address to support. I sent emails starting in October 2025 with Loom videos as they said needed to be sent with a support email. I waited a week, never got a response. I continued to resend the emails starting October 30th. I did not get a response until December 4th. The response I got was “sorry for the delay, we found your emails in Spam”. For a company that only allows for email support, all of their clients emails should be in their contacts so it does not go to spam. I also sent over 15 emails and I find it hard to believe that all of them went to spam and no one checked spam for over a month. I do not recommend this company at all as my website was not functioning properly which was costing me money by people not able to book directly.

We were very satisfied with both the support and the overall implementation. Communication was fast and reliable throughout the entire process, and all requests were handled promptly and professionally.

The team was always friendly and courteous, while staying clearly focused on the content and the actual goals of the project. The implementation of our direct booking website for apartments, fully aligned with our own corporate identity, was done with great care and attention to detail.

Overall, a very reliable and pleasant collaboration. We are extremely happy with the results and would definitely recommend working with them.