Brenda put Roger at ease and talked to him only referring to me if he was having difficulties which was great and just the way to manage his dementia. She had patience and took the time to explain thi... See more
Location
Switch locationBoots, Westwood Cross Retail Park, CT10 2BF Broadstairs, England, GB
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Georgia was a most courteous, friendly and helpful audiologist who explained the hearing test, the results and the options available clearly and succinctly. Again. on collection of my new hearing aids... See more
The lady was very polite and made me feel comfortable and at ease 😌 very helpful
The professional treatment that I received was first class. I am very confident that my hearing will be greatly improved when my new aids are fitted
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, Westwood Cross Retail Park, CT10 2BF, Broadstairs, England, United Kingdom
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Too pushy trying to sell the most…
Too pushy trying to sell the most expensive hearing aids as if his life depended on it.

Reply from Boots Hearingcare - Broadstairs
The lady was very polite and made me…
The lady was very polite and made me feel comfortable and at ease 😌 very helpful
Excellent care at Boots hearing centre
Brenda put Roger at ease and talked to him only referring to me if he was having difficulties which was great and just the way to manage his dementia. She had patience and took the time to explain things to him, she was great!
Careful setting up of recommended…
Careful setting up of recommended hearing aids. Good instruction on daily fitting a and maintenance of equipment. Well pleased.l
Everything was explained to me
Everything was explained to me. I didn't feel pressured to buy an aid.
Peter went out of his way…..
Peter went out of his way to make sure he could accommodate my trip overseas without compromising on my ability to experience my new hearing aids.
Went to Boots audiologist at Westwood…
Went to Boots audiologist at Westwood cross Ramsgate, Absolutely supurb, polite and very professional, Thank-you Peter who referred me to the local A and E for treatment ,you may well have saved my hearing fingers crossed, my upmost respect and thanks, a true professional and highly recommended
Good experience
My appointment was on time,also very informative,and the following appointment was also very knowledgeable.i would recommend Boots hearing clinic.
The professional in store is excellent…
The professional in store is excellent and willing to make sure that I am completely satisfied with my hearing aids. I will say that I think the product is over priced. However, after leaving the store any contact with the background staff for matters on appointment changes, is totally useless. A phone number that no one’s appears to answer. A repeating message advising you to go on line to re’ arrange appointments. Or e mail them. The first on line, is not user friendly and I was unable to arrange anything. I e mailed and it took nearly a week before I received a reply, which just told me I needed to call the telephone number. I went to the store and re’ booked an appointment, the next day I received a call from the Westwood store. They told me that the appointment I had made with the staff the previous day still not on the system. Communication Not Good!!
Very friendly and knowledgeable.
Very friendly and knowledgeable audiologist.He was very helpful and gave me lots of advice in a clear way, that was easy to understand and answered all my concerns.
The professional treatment that I…
The professional treatment that I received was first class. I am very confident that my hearing will be greatly improved when my new aids are fitted
Quality service and care from my Audiologist
Georgia was a most courteous, friendly and helpful audiologist who explained the hearing test, the results and the options available clearly and succinctly. Again. on collection of my new hearing aids, she gave very clear and simple explanation of all the options available on them. I am very pleased with my new hearing aids and I don't think I could have received better care or service.
I was very pleased at how my…
I was very pleased at how my appointments went concerning my hearing tests and the fitting of hearing aids.
Georgina Forsyth was extremely professional , patient and understanding and explained everything clearly to me.
Georgia found time to deal with app…
Georgia found time to deal with app problems I was having over the telephone and to see me the next day to resolve them. Courteous and efficient service. Thank you
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