Thank you to Boots Hearingcare, Princes Street, Edinburgh for next day appointment and especially to my Audiologist, Emerick ValDez-Tan.I needed wax removal + a hearing test before I was helped to cho... See more
Location
Switch locationBoots, 101-103 Princes Street, EH2 3AA Edinburgh, Scotland, GB
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I’m a traveller from the USA who was visiting Edinburgh during the first weeks of May. One day the tiny speaker element of my Phonak hearing aid device broke away from the main body. I found and visi... See more
The whole process, from testing to purchase, was a very pleasant experience. Right from the start, the staff were all really friendly and Jack Lovie, who did my hearing assessment and follow up fittin... See more
It wasn't easy to accept that my hearing was no longer what it used to be. Two long sessions with Jack made it so much easier. He is the consummate professional: he's caring and friendly, has a uni... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 101-103 Princes Street, EH2 3AA, Edinburgh, Scotland, United Kingdom
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Thank you to Boots Hearingcare
Thank you to Boots Hearingcare, Princes Street, Edinburgh for next day appointment and especially to my Audiologist, Emerick ValDez-Tan.I needed wax removal + a hearing test before I was helped to choose new aids, all completed on my first visit.A week later I returned to pick up the new hearing aids, when Emerick also connected them to my mobile + tablet.I am delighted with the improvement to my hearing+ very impressed by all the care taken for me. Thank you.
Excellent customer service
I have just bought new hearing aids. My audiologist was Emerick Valdez - Tan who was extremely helpful through the whole experience. He was very thorough throughout the whole proceedings including keeping me abreast of the arrival of the new devices
Hearing consultant very attentive and intent on providing…
Hearing consultant very attentive and intent on providing the best possible experience. Assiduously addressing any problems that arise, and getting them sorted.
Caring, patient, professional
Jack Lovie was caring, patient and professional. His priority was the right solution not money.
Incredibly helpful at Boots Princes St
Bought a new phone. Couldn't get my hearing aids paired to it despite many attempts. Went into boots hearing care in Princes St without an appointment, and Jack Lovie took time out of his lunchtime to sort out my problem.
Thank you Jack. I am immensely grateful.
Edinburgh hero
We were on holiday in Edinburgh before moving on to Fort William when I got a wax earplug stuck in my ear.
without appointment I was lucky enough to get to see Emerick Valdez-Tan, a lovely young man and after a very careful and thorough examination he managed to remove the earplug- bliss - without his help I no doubt would have had a trip to A&E and a spoilt trip Thanks again Emerick you were a life saver
Kind help for a traveller in need!
I’m a traveller from the USA who was visiting Edinburgh during the first weeks of May. One day the tiny speaker element of my Phonak hearing aid device broke away from the main body. I found and visited Boots Hearingcare, and despite not having an appointment, the very kind specialist Emerick squeezed me in. He sat me down in his office and took the time to go through his supplies and find the exact replacement part. He was a joy to work with, and he had my hearing aid fixed in no time at all. The cost of the replacement part was minimal, and the service was superb. I thank Emerick, and I give highest recommendations to Boots Hearingcare.
-Greg from USA
Excellent service and very informative
Excellent service and very informative
Audiologist was professional
Audiologist was professional, very helpful, explained everything and made sure I understood things. Prices were clearly explained, but it didn’t feel like pushy sales in anyway.
A happy experience.
The process of having a hearing test went smoothly and every step was clearly explained. Pleasant helpful staff.
Polite and friendly service
Polite and friendly service, very punctual but haven`t yet produced the aids that suit best but hopeful on next visit.
Happy Customer
Excellent in all respects.I was taken on time and every part of the procedure was explained to me .I felt very much at ease throughout the appointment.
Boots Hearingcare are worth a visit…
The staff were knowledgeable & friendly & made me feel at ease
May use AI-assist with repliesRead more
Aids NOT working!
My hearing aids do not seem to work at all.
They are more like plugs in my ears and stop any noise from entering my ears.

Reply from Boots Hearingcare - Edinburgh (World Of Hearing)
Very satisfied with all the service
Very satisfied with all the service
The gentleman who explained the procedure
Was excellent and explained everything very well.
Back up service looks good.
A Campbell Gibb and a
Pleasant caring staff who were…
Pleasant caring staff who were genuinely interested in the testing. They explained everything clearly and were reassuring. I felt comfortable.
Craig my audiologist explained…
Craig my audiologist explained everything very clearly and my me and my concerns at ease during my initial consultation and all follow up visits
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