Easy to get an appointment locally. The audiologist was knowledgeable and efficient and I trusted her opinion and advice. Not as expensive as I thought with good payment options.
Location
Switch location109-111 Sutton High Street, SM1 1JG Surrey, England, GB
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See what reviewers are saying
Very nice experience. The audiologist was exceptionally thorough and explained the process of having the tests and answered all my questions. After first appointment finished, was given informatio... See more
Very helpful audiologist, Sachin, assisted me in having a conversation about my hearing loss. He then talked me through the options regarding hearing aids. I now have had the hearing aids fitted and a... See more
The first time they forgot to order my hearing aid. I got a call on the day that I supposed to get it fitted saying it hadn't been ordered. Then the second appointment to fit it they had ordered the... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
109-111 Sutton High Street, SM1 1JG, Surrey, England, United Kingdom
4.6
Excellent
42 reviews
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Thorough and empathetic service
Thorough and empathetic service. Good advice and caring.
April 3, 2024
Pleased with the tests and the comments…
Pleased with the tests and the comments regarding my hearing and the options to improve my hearing
February 7, 2024
Great Audiologist!!
I had a great audiologist who walked me through each step of this somewhat scarey experience!! He explained everything and was kind throughout. THANK YOU!
January 27, 2024
Well done Boots hearing test
The gentleman that helped me at my hearing test was so caring and with a lot of patience, explained everything he was doing all the way through the test and made sure I understood exactly what he was doing, before moving onto next part. He was very polite and easy to understand a credit to boots.
January 21, 2024
Problems getting the actual hearing aid into the branch.
The first time they forgot to order my hearing aid. I got a call on the day that I supposed to get it fitted saying it hadn't been ordered. Then the second appointment to fit it they had ordered the wrong colour aid.
Still don't have the hearing aid and it's been 3 weeks.
January 27, 2024
Very helpful audiologist
Very helpful audiologist, Sachin, assisted me in having a conversation about my hearing loss. He then talked me through the options regarding hearing aids. I now have had the hearing aids fitted and am getting used to them. The whole experience was easy and painless (except for my bank balance). Many thanks to Sachin
January 10, 2024
Very relaxed stress free
It was very relaxed was explained what was happening every stop of the way earing test was quick simple got my earring aids on the same day got another appointment in 2 weeks to check everything ok
November 30, 2023
Informative and straightforward
August 22, 2023
Excellent service and advice with…
Excellent service and advice with Sachen at Sutton. Super patient and helpful, thank you for helping to get my sceptical dad over the line with the hearing aids! Much appreciated
August 15, 2023
Very happy with the ear bud style…
Very happy with the ear bud style hearing aids I’ve purchased, tv has gone from volume 50 to volume 12 and I can hear all the things I’ve been missing. Thank you boots 😁
July 10, 2023
Audioligist very calm and professional.
June 8, 2023
An outstanding experience
My experience was really pleasing for me because the gentleman we saw was not only friendly and welcoming he was very knowledgeable and helpful on what hearing aids were suitable for my type of hearing loss, he made me feel very comfortable that I was going to be very happy with my choice of hearing aid, to which I am looking forward to wearing. The gentleman was an outstanding colleague representing your company Boots Hearing care definitely an asset to Boots with outstanding customer service 😊
April 13, 2023
Friendly, expert hel- when you have a hearing problem
A friendly, courteous, professional expert who explained everything as we went along, so I could understand the problem and what could be done to help
March 16, 2023
My experience on all of my appointments…
My experience on all of my appointments has been very good, and given lots of information.
January 31, 2023
All straightforward & explained well
All straightforward & explained well. No hard sell but gentle advice as to which hearing aid would suit.
January 31, 2023
Very professional service
January 13, 2023
I felt at ease was not pushed to…
I felt at ease was not pushed to purchase hearing aids advice was given on the who;e range
December 21, 2022
Thumbs up
Very nice experience. The audiologist was exceptionally thorough and explained the process of having the tests and answered all my questions.
After first appointment finished, was given information pamphlets on a good range of hearing aids available with pricing and detailed information.
Second appointment was also pleasant and very impressed with the quality of sound, I could hear clearly!
At time of writing this review my personal hearing aids will be available in a couple of weeks, will update accordingly.
December 1, 2022
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