Born Reviews 

505
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Beware Born Online. I purchased instore in the past and made the mistake of suggesting a Born voucher as a present. We (naturally) assumed the online store would reflect in-store product There's eff... See more

Rated 1 out of 5 stars

I recently ordered some leggings from the company but due to the quality needed to send them back. Unfortunately I have encountered multiple problems sending them back and have spent money on postage... See more

Rated 1 out of 5 stars

My husband and I were given a voucher to use at Born by friends. I found the website a bit confusing and it wasn't clear whether the voucher had been applied or whether I was being charged the full a... See more

Company replied

Rated 1 out of 5 stars

So I had to wait over a month for my order to arrive, and to add insult to elongated injury they sent me a discount card as a sorry, which was £5 of £50...£10 off £100 etc, for my next order, in zero... See more

Company replied

Company details

  1. Baby Store
  2. Toy Store

Information provided by various external sources

We are a family owned business, started in 2000 by 2 sisters, Eva & Georgina Fernandes. Born sells environmentally friendly, natural, organic, fair trade and practical products & gifts for parents, babies and toddlers. We have a store in Bishopston, Bristol and customers can also buy from anywhere in the world via our website www.borndirect.com. You can also find us on Facebook and Twitter.


Contact info

1.0

Bad

TrustScore 1 out of 5

505 reviews

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No recent history of asking for reviews

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1.0

All reviews

(505)

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Rated 5 out of 5 stars

Replacement Screws for Tripp-Trapp chair

Very Happy I managed to find these replacement screws. A bit of time passed between my two sons and a few house-moves resulted in loosing the screws of the chair, ending up with useless wood elements.

Getting the replacement parts, even if a bit expensive for a few mechanical screws allowed me to use the Tripp Trapp again.

Service by Born was A1, very quick delivery. Flawless

March 16, 2015
Unprompted review
Rated 5 out of 5 stars

Fab!

V prompt service and was telephoned when there was an issue with one of the products that I had ordered. Personalised, handwritten card plus discount card was included in order-a v nice touch in these days of 'faceless' web shopping. Would definitely buy from Born in the future.

March 14, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent.

We had a part missing on our second hand Stokke Xplory pushchair and so contacted Born.
The Customer Service I received from the start was second to none. And the part was with me two weeks later.
I recommend Born as a place to shop.
All the best to Born for the future.

March 12, 2015
Unprompted review
Rated 5 out of 5 stars

Pleased customer

Good, swift, and seemingly personal service with a handwritten 'thank-you' card included in the package.

February 26, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

I ordered the green and grey knitted boots/slippers for my son and they are beautiful! They fit perfectly with a little extra growing room and he can't kick them off!!! Service from Born was fantastic, my order arrived within a couple of days no problems, would definately order again.

February 17, 2015
Unprompted review
Rated 5 out of 5 stars

Birthwise DVD

Fantastic DVD for those of us who are too embarrassed/unable to get to classes. Very informative. Would recommend.

February 16, 2015
Unprompted review
Rated 5 out of 5 stars

Fast delivery, great price.

I have bought the ergobaby for my friend so haven't used the product myself. The price was great and the delivery was super fast. Great service.

February 14, 2015
Unprompted review
Rated 4 out of 5 stars

Good website

I needed my parts from the buggy, it seems this is the only company online I was told. Really good and clear website. Delivery.was ok not bad, fortunately my neighbour signed for me, otherwise I had to go all the way to the depot.bi couldn't open the tracking reference no for some reason.

I highly recommend you to use another delivery company, interlink express, their service is super, quick and prompt!

February 6, 2015
Unprompted review
Rated 5 out of 5 stars

Good service

I telephoned to ask for a bulk order and the customer service representative was very good. Friendly and helpful. Called back when she said she would. We had a short wait for delivery but we're kept informed.

Would definitely recommend.

February 4, 2015
Unprompted review

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