Borro Reviews 19

This company asked me to make thousands of dollars of payments on expired contracts because loans were already paid and there was no payment due for four months after renewal of each contract. Ryan and Brian double billed me on the same expired contract within the same period of time and made it look like it was a different contract. This is theft and these two crooks are doing it to other clients. I reported them to CFPB and Securities and exchange commission for fraud in ponzi type scheme. I also filed a police report for theft of my deceased mothers vintage 1972 gold and diamond jewelry. The short guy with beard at 40th St office Ryan is the one who stole from me. He belongs in Jail. DO NOT go to this company. Company's 4 star reviews are posted by their own staff. Be careful. Report these crooks immediately!

I found Borro by chance when I was looking start my small business. I’ve had to move 3 times this year and the thought of moving expensive goods that many times worried me. Not only was Borro able to fund my small business, they were able to keep my items safe until I am more settled. I loved working with Kim and Becky. I felt as if my items were valued fairly. The ones that I believed had a higher value will atleast be kept safe until the others are paid off.

How are you a luxury goods company and unable to verify the authenticity of a LV bag? Anyone in the business knows that lv bags made after 2020 have a CHIP and not a stamp or date inside. They weren’t able to verify and my ONTHEGO tote came back as unknown authenticity 🙄 got it- I literally have the receipt but ok.

Not only did they ship the label for next day I’m still waiting on the return of my bag and it’s scheduled to be delivered in a week.

It would be impossible for me to have had a worse experience. My Rolex was returned to me with lint under the crystal, which makes me believe it was tampered with while Borro held the asset. After paying a hefty amount of interest, I was left without my watch for weeks as it went to Rolex. In addition, the service, interest rates and staff are horrible.

I have worked with other asset-backed lenders in the past, including DiamondBanc, and Borro is horrible. The CEO, Dewey Burke, is rude and unprofessional. I was promised a resolution, but never provided one. He is condescending and nasty.

I needed funds for school fees, they collected my assets the same and the funds reached my account that evening. My only critique is that the website was a little tricky to navigate, other than that a great and efficient service.

I needed to raise funds to pay an urgent tax bill and used a collection of jewellery and one watch to do so. My lawyer recommended me and I was a little nervous but I was impressed with the service overall. A very efficient team who clearly have a strong understanding of these types of items.

I already have items pawned with Borro bit in this occasion I wasn't satisfied with the amount offered so requested my items back. 6 days later I'm still waiting! They at first blamed the Easter holidays then admitted they had made an error - why not do this in the first place, mistakes do happen! I've now lost faith in them. It seems that when you contact then they get your jewellery picked up fast but when you want it back it not very quick at all. Disappointed!

the staff at boro are very pleasent and helpful, and alway professional.

Easy transactions, friendly people. Always nice to have business with them

Two years ago after struggling for a several years and bills to pay I had what I thought were no options and desperately needed to buy more inventory for the Christmas selling season. It was the 11h hour and as I googled loan options on the internet (since my years of a banking relationship had failed me) I stumbled into Borro. Within TWO days the money was wired to my account and available to purchase inventory and that loan helped me move forward. My profits that season weren't enough to solve all my problems and I used their service two subsequent times using different collateral. I am pleased to say that my business is now generating increases over the previous year, bills paid and I have the funds to be my own bank. If I had not gotten that small cash infusion from Borro at that particular time I'm pretty sure my business wouldn't be where it is today. The staff is absolutely amazing. Everything was conducted with dignity and professionalism. There were no hidden fees. I find very few things today "as advertised" but Borro certainly met and exceeded my expectations.

I repaid the loan and have been waiting 4 days so far, they will not come tomorrow because i have not had an email stating return details, this meens going into the 5th day, hopefully it will come on day 6, if not i will be extremely annoyed, as i am going on holiday and wanted my items back for then. Be WARNED if you want your items returned quickly, you may not get them.

Was highly satisfied with the service - levels of communication excellent and speed was great

I went to my local pawnbroker with my Rolex watch and they offered me £500. I didn't think this was very good and tried Borro after I saw their TV advert. They offered me £1000. I only needed the money for 3 mo nths until I got my bonus. Paid back and got my watch back. Great service.

I didn't exactly get the money in 24 hours like they say, more like 48 as obviously I had to send my valuables in first which took up a day. But once they received them the staff were very effiecient, helpful and knowledgeable. It felt like I didn't have to lift a finger and I got my money soon after

I borrowed £2000 against my Rolex. I found the service fast and friendly. I signed up to monthly repayments and repaid after 4 months. I would recommend.

great service and got my cash the same day. Went into london office and staff were very friendly and helpful. Would use again.

i needed money to do a business deal. contacted borro, a charming lady came to my house to pick up my watch collection, and £36k was with me later that day. i paid back a few months later and a courier delivered to my house. i am just using again hence the review........

I sent off my Tag Heuer watch in which they were very quick to get, but when I declined the offer that they had given me it took them 3 working days (rang Monday, got it Thursday) to return the watch despite saying it would be back within 48hours. By this time I was abroad. A few days later I recieved an email telling me they sent the wrong package. Not only did they send me a different Tag Heuer model but the fact that mine was fully boxed and completely different and this one just came in a clear resealable bag with no box. I understand a mix up but they claim they take photos of the watch etc. when it comes, yet they couldn't distinguish the difference between the two. Anyway once they recieved it the day after they delivered my watch by courrier which I was very pleased by. Opened up the watch, everythings fine APART FROM the fact that my spare links are missing. So I call them at Borro and they tell me that they photograph everything and they didn't photograph that even though I am 100% certain I placed them under the cushion of my watch. She also assured me that they don't remove the watch (even though my guarantee card wasn't in the specific holder) but they are 'going to check the vaults for me'. I am now 3 links short and a VERY DISSATISFIED customer! Would NOT recommend BORRO.COM to ANYONE! Despite that their staff were very helpful over the phone/email.

Cash arrived fast but once settled try and get your goods back in 24 hours :-( been told over a week to wait for over of £3000 worth of stuff. They use the excuse of waiting for the safe to open. If you want your goods back dont pay anything or even send anything until you have something in writing otherwise you will end up lending to borro without earning a penny and be put off on the phone with excuses. BE WARNED !!!!!