Bosch Lawn & Garden Reviews 

97
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Bought a bosch cordless hedge trimmer after some time even with a fully charge battery had very low speed. Contacted Bosch regarding repair to same they hadn't even the courtesy to reply to my emails.... See more

Rated 1 out of 5 stars

Bosch Advanced Rotak 650 lawn mower - mower worked for 3 years then just one week outside warranty the motor has burnt out so no recourse at all. Not heavily used. Looked on line for replacement motor... See more

Rated 2 out of 5 stars

Just purchased and assembled handle and fittings. Looks flimsy and handle is secured to actual mower by 2 tiny plastic screws, which don't appear to have been machined properly. One goes in without tu... See more

Rated 2 out of 5 stars

I had a Bosch mower for years and decided to get a new mower.. giving my older mower away. The new one (electric) is of a poorer quality and feels more plasticky and not as robust as my old one. The... See more

Company details

  1. Garden Center
  2. Lawn Mower Store

Information provided by various external sources

Find out about the latest Bosch garden tool innovations and discover the current garden product range on our internet site.


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1.4

Bad

TrustScore 1.5 out of 5

97 reviews

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1.4

All reviews

(97)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Bosch support ... it ain't

Rang Bosch about a problem with my garden shredder. They seem just to want to pocket the phone charge and process you - knew nothing about the product (including the 30kg weight) and had no interest in advising - just a curt take it or leave it. I've bought Bosch in the past without hesitation but if you want product support go elsewhere.

December 21, 2020
Unprompted review
Rated 1 out of 5 stars

AXT2000HP garden shredder weakest link.

I have a AXT2000HP garden shredder. The on off switch has two lugs which hold the plastic in position. One of them has sheared off rendering the machine inoperable unless you stand there holding the piece in place. Bosch simply say this piece has been discontinued, tough luck. The rest of the machine is in perfect working order and Bosch say there is no work around. They are not trying hard enough.

November 25, 2020
Unprompted review
Rated 3 out of 5 stars

Bosch Rorak 370 ER great lawnmower " But "

Bosch Rorak 370 ER great lawnmower - But the cable is too short also too stiff and it twists and knots at every turn - The worse I've ever seen on any appliance. I feel this is a punishment from Bosch for not spending the extra money on a cordless.

October 19, 2020
Unprompted review
Rated 1 out of 5 stars

Rubbish Bosch Rotak 32Li Mower

I bought a Bosch Rotak 32Li Cordless Mower online in March 2020 from Howe Tools Ltd. Within weeks the battery failed and ran out halfway through mowing my lawn. Howe Tools took no responsibility, telling me that as the 30 day cool off period had passed, I should contact Bosch for a repair. Bosch arranged for the battery to be repaired and very quickly I had a replacement battery. A week ago this second battery also failed and I've now taken delivery of my THIRD battery. For a brand new (not cheap) lawn mower this is totally unacceptable but it seems no-one is prepared to take responsibility for this. The mower itself is OK but its lowest cut is higher than average and the whole thing feels quite flimsy. I'm now considering cutting my losses and buying a new mower as it's become impossible to get any further. I'd certainly never buy from Howe Tools again, and would think carefully about Bosch too. Very disappointed.

August 29, 2020
Unprompted review
Rated 3 out of 5 stars

grass strimmer

the art 30, the switch to covert to edging needs hammer to shift it, self string not working well, No way to convert to blades or anything else

August 27, 2020
Unprompted review
Rated 1 out of 5 stars

It's an arduous task almost mission…

It's an arduous task almost mission impossible to register your garden tool for the 3 yr guarantee! The Bosch customer service is non existent, I have emailed them for help but not heard back! The website is certainly
not user friendly. You need a science degree just to figure out the online appliance registration,and the million numbers you need to enter in and then to find out that it's not accepted!! A shame really as the garden tool I have purchased is of quality standard but the same cannot go for the aftercare services!

August 10, 2020
Unprompted review
Rated 4 out of 5 stars

Just got the Bosch cordless Rotak 32 LI…

Just got the Bosch cordless Rotak 32 LI mower.
Cuts really well, easy to assemble, light weight. Great on the edges of the lawn. One thing has stopped me giving 5 stars. The lowest setting is still too high.
I was used to using a cylinder mower and it cut the grass low but even so, Bosch could make it cut 1/2" lower.
Otherwise I'm glad I got it

August 8, 2020
Unprompted review
Rated 2 out of 5 stars

Rotak 43li battery Mowers...…

I have owned two Rotak 43i battery mowers over the years and like the freedom they provide. However they both developed the same problem after a couple of years ........they both only work intermitently????
After reading the positive write ups about the New Advanced Rotak I thought they may have solved the FAULT and bought the 750 model......What a MISTAKE!
Althougth well made, the Grass box starts to "spill" cut grass after becoming about quarter full.
"CHOCOLATE FIREGUARD"

August 6, 2020
Unprompted review
Rated 3 out of 5 stars

I bought a Bosch r34 lawnmower to cut…

I bought a Bosch r34 lawnmower to cut my very small lawn I have used it about 14 times when it seized up totally. Contacted Bosch who arranged for it to be sent to their srevice centre, I have not heard a thing since. Despite many emails I then tried to call but you cannot get an answer just the "we are very busy" message. So I now have no mower and no idea if i will ever see it again.
New update they finally contacted me and sent a new mower, so the only complaint I can now give is the lack of communitation. So I have chamged my review to 3 stars. If they had kept in touch it would be 5 star

July 27, 2020
Unprompted review
Rated 1 out of 5 stars

bosch Strimmer

Just recently bought an easy cut strimmer, l have done a lot of gardening in my time as I’m 82 years old. This without doubt has got to be the worlds worst strimmer.The line does not feed at all you have to stop every minute and re thread it . How I haven’t thrown it over the hedge I will never know. In the shed just gathering dust off to buy a flymo .

July 17, 2020
Unprompted review
Rated 1 out of 5 stars

I recently bought a Bosch 32 lawnmower

I recently bought a Bosch 32 lawnmower. It was almost impossible to follow the instructions. I ended up watching a YouTube video but it was still very difficult to put together. Ill ffitting screws and changing the height of the blade is ridiculous. I will not be buying any more Bosch products

July 4, 2020
Unprompted review
Rated 1 out of 5 stars

"Easy" strimmer

I recently purchased an Easy
GrassCut 26 for occasional use in a small garden. I chose Bosch because of your reputation for quality and reliability, the Easy Grasscut 26 seemed perfect for me.
However, it does not work! The line continuously jams due to getting trapped on the
spool, the feed length becomes trapped under the line on the spool which pulls tight
thereby stopping the free end unwinding. I therefore have to remove the cover every
3rd or 4th trigger pull to free the line on the spool.
Definitely NOT Easy!
Please advise.

June 23, 2020
Unprompted review
Rated 4 out of 5 stars

Bosch Garden Tools

Bought several Bosch garden tools over last 3 years. Hedge trimmer, leaf blower, electric tree saw, and the latest - a Grass strimmer (UniversalGrassCut 18-26).

So far with all my Bosch tools I have been very satisfied. The grass strimmer is really good. I have just developed arthritis, and this tool is lightweight, and very ergonomically designed so that it is easy on the wrists and shoulders. Cuts very well too.

Only gripe I have with Bosch is that it is nigh on impossible to register your tool for the extended 3 year Guarantee. They want an article number and a serial number, my machine has no serial NO and I am not sure where the article NO is . Got that off google in the end. Think I have registered it but not sure. Took too long. Most people would give up. Sort this out Bosch - such a simple process issue is getting you a bad name.

May 19, 2020
Unprompted review
Rated 1 out of 5 stars

Bosch Indego S Lawnmower

My wife bought Bosch Indego Lawnmower as a present at the start of June. I noticed that in September it didn't look like the grass had been cut. I tried sending it out but it was showing the message Indego disabled. Contacted their support people and eventually it was collected two weeks ago. Contacted them via email for an update to be told that there is a 3 to 4 week leadtime for repairs. You can draw your own conclusions as to why that is.........

November 5, 2019
Unprompted review
Rated 1 out of 5 stars

Bought a Bosch Total 320 ER electric…

Bought a Bosch Total 320 ER electric lawnmower. Tried to find a video on how to put it together. There isn't one for this model so I tried to put it together from the pictures in their booklet. Following their instructions I just couldn't get the upper handles and the lower handles to fit together.Finally realised that the instructions were the wrong way round. Plastic wing nuts have to go on outside not inside. Why can't a company like Bosch get simple instructions correct

September 2, 2019
Unprompted review
Rated 1 out of 5 stars

I have had my BOSCH INDEGO robot…

I have had my BOSCH INDEGO robot…
I have had my BOSCH INDEGO robot lawnmover, now for 5 years.... I am very glad that I have kept my original gasoline powered as a spare. First two years of warranty period meant included three returns, and at least the good service meant that I got two brand new ones in return, and one time they were able to repair it. However, that should have hinted a big problem for me, and very correct indeed.... I have since then returned it twice with a significant cost incurred (most recent 2200 DKK ~ 300 EUR). The problems are wide spread, malfunctioning display, bad sensors at the front wheels, bad sensors elsewhere, etc etc. HORRIBLE LAWNMOVER THAT BREAKS ALL THE TIME. Not worth buying

August 26, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible after sales

I had a Bosch lawnmower for 4 years and the motor burnt out upon contacting Bosch they were good enough to offer me a voucher for 30% off which i thought was a good gesture
However upon ordering a Universal Rotak 550 my trouble began
It was delivered damaged and had to be returned but they couldn't just exchange it for another this was a lengthy process due to various reason and several phone calls to the customer services

i had to wait for 2 weeks before being refunded the money and that was with chasing them up
I sent in a letter of complaint heard nothing chased it up with a phone call still nothing
Not heard since so given up and writing this r
I have several Bosch appliances Dishwasher washing machine and blender and always been impressed with quality This experience has shown me though that they do not care about you as a consumer of their products should something go wrong and for that reason will be giving them a miss on future products

July 29, 2019
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

poor customer service. bought a new mover £150. wanted to register online, but impossible. item not listed. i call them. then given another number. Got thru, the operator saud yes we are havign problems. intead of tanking my details over the phone. he wanted my email to send me instructions on a PDF how to register.
What the heck!
I created an account. But then wouldnt let me log in. So i clivked forgott password. 4 hours later i am still waiting for the link. Get you act together Bosch.

June 17, 2019
Unprompted review
Rated 2 out of 5 stars

I bought a Bosch Rotak 32R Corded…

I bought a Bosch Rotak 32R Corded Rotary Lawnmower from Homebase. Opened box and see it is in pieces to assemble - not told this before purchase. Then I see there is no list of components and no assembly instructions. So, get started but have to look at a tiny picture on box and see if can work out which screws go where. Telephone a friend who suggests I look online. I find a video Thank goodness and it is a woman with manicured nails who makes it look so easy. I break one of mine trying to jam something in. Give up trying to push poles into a hole as I do not have the brute force. This needs to be assembled by a man. they should say that on the box and see how may sales they lose. I finally cut lawn and despite having low wheels setting it is not very good. my old Qualcast that died yesterday was better even in its dying days. German engineering? I doubt it. Or if it is it’s not what it used to be. Only positive is it is light to carry.

May 6, 2019
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor. Our second Bosch lawnmower has just gone wrong, I rang Bosch who claim that I never registered the guarantee, although I know I did. Also by the way informed me that I had no registered products despite having registered another Bosch product a few weeks ago. AVOID

February 26, 2019
Unprompted review

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