Boscov's - Scranton Reviews 2

TrustScore 3 out of 5

3.0

Lackawanna Avenue 400, 18503 Scranton, Pennsylvania, US


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Company details

  1. Toy Store
  2. Children's Store

Information provided by various external sources

Boscov’s is the largest family-owned Department Store in the US. We’re known for our values, customer service, & carrying top brands for over 100 years. We offer: • Women’s & Men’s Clothing • Women’s & Men’s Shoes • Handbags, Wallets & Accessories • Beauty Products • Jewelry & Watches • Kids & Teen Clothing • Bed & Bath Products • Home Goods & Furniture We offer top brands including Adidas, Calvin Klein, Carter’s, Champion, Clarks, Clinique, Cuisinart, Dickies, Dockers, Kenneth Cole, Nautica, Nine West, Perry Ellis, Skechers, Tommy Hilfiger & more!


Contact info

  • Lackawanna Avenue 400, 18503, Scranton, Pennsylvania, United States

  • 570-342-7860

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Garbage cans needed in Parking garage at movie theater

I have called public safety a few times now. Not helpful and almost annoyed I am asking them a question.Sean said not his problem. I asked if he could direct me to someone who could help and said he doesn't know who would help. There is so much garbage in the Art Haus Garage. No garbage cans anywhere. I called the parking and they said the mall is in charge of picking it up. I pick up the garbage daily and put it in my work can. I will stop now. I have piled it up by the 1st floor elevator door in the garage. Please get cans so people have somewhere to put garbage and at least be kind when people are just trying to help Thank you

January 13, 2026
Unprompted review
Rated 2 out of 5 stars

Wanna come back to being a loyal customer

I love Boscov! You get good quality clothes for less the Walmart..My problem is corporate as to be seeing the complaints from ppl that shop their regular to barely ever now.. Employees and its the majority of the women are very rude for no reason especially if an elderly has trouble hearing her..I witness this several times or it a joke to find a station opened finally i when I do find someone to ring me out its 2 girls working the same register just one ringing and 1 bagging..Dont need a bagger heed more then 1 station open
Please fix it for your loyal customers so we can return and enjoy are all again...Nothing worse then a cashier thats frustrated by just saying hello..If u don't wanna listen to customers and think were just bring a Karen.Go in any buy something in any dept..lol

June 15, 2023
Unprompted review
Boscov's - Scranton logo

Reply from Boscov's - Scranton

Thank you for your review. We are sorry to hear that your recent Boscov’s visit wasn’t worthy of 5 stars. We value your feedback and one of our core principles is providing quality customer service. Please feel free to email us at custservgeneral@boscovs.com with your name, phone number, store location, and any additional information on your visit so we can learn how we can make your Boscov’s experience better. We will pass your feedback along to our store management team.

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