Boscov's - Toms River Reviews 2

TrustScore 3.5 out of 5

3.4

Hooper Avenue 1201, 08753 Toms River, New Jersey, US


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Company details

  1. Toy Store
  2. Children's Store

Information provided by various external sources

Boscov’s is the largest family-owned Department Store in the US. We’re known for our values, customer service, & carrying top brands for over 100 years. We offer: • Women’s & Men’s Clothing • Women’s & Men’s Shoes • Handbags, Wallets & Accessories • Beauty Products • Jewelry & Watches • Kids & Teen Clothing • Bed & Bath Products • Home Goods & Furniture We offer top brands including Adidas, Calvin Klein, Carter’s, Champion, Clarks, Clinique, Cuisinart, Dickies, Dockers, Kenneth Cole, Nautica, Nine West, Perry Ellis, Skechers, Tommy Hilfiger & more!


Contact info

  • Hooper Avenue 1201, 08753, Toms River, New Jersey, United States

  • 732-505-0770

3.4

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Bought a couch and recliner

Bought a couch and recliner, good prices for both. However, they both have a very strong chemical smell, and I cannot use them, especially the recliner, can't sit in it for any length of time. Called both the manufacture and Boscov's to see if they could do anything for me, clean them or return them and was pretty much told to pound sand since I've had them for 5 months. While I get that it's been a while, you would think the "new" smell would be gong by now. So now I am stuck with furniture that I can't even enjoy. Never again will I buy from Boscov's, never.

May 5, 2024
Unprompted review
Rated 1 out of 5 stars

The academy award for best drama -Essen--

The clerk Esse--- , the one playing victimr crying for being called out on being a b--- after she yelled at a customer when they aaked for something and she was the one being rude. She was saying I don't know how to call or look up things at stores, go to my manager, she was here, you cou could have gone to her. The person was on line and Essence was talking to the manager. Not only that , she yelled at the customer with one other person in line, say, "Look at what you're doing! You're making her wait! See, see, see whst your doing. Then management sticks up for her because the customer called her out on her rude and unprofessional behavior by calling her what she acted like which was a b--- When you act like one, be prepared to be called out on it. Bravo to her for her crying performance. Hey management, why don't you gove the poor thing a raise since you don't listen to what customerss about what your employees do. They don't need accountability. They just need to cry, act like a victim, and play you morons for a bunch of fools and lie about what they said and how they said it. Pathetic.

January 15, 2022
Unprompted review
Boscov's - Toms River logo

Reply from Boscov's - Toms River

Thank you for your review. We are sorry to hear that your recent Boscov’s visit wasn’t worthy of 5 stars. We value your feedback and one of our core principles is providing quality customer service. Please feel free to email us at custservgeneral@boscovs.com with your name, phone number, store location, and any additional information on your visit so we can learn how we can make your Boscov’s experience better. We will pass your feedback along to our store management team.

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