Boston Proper Reviews 935

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made, durable, and often described as exceptional and luxurious. Many people appreciate the stylish, unique, and fashionable designs, finding them to be current and offering a great selection. Reviewers also frequently mention that the clothing fits true to size and that they receive many compliments when wearing items from this company. However, some customers expressed dissatisfaction with issues related to their orders, including delays in receiving items or problems with gift codes and rewards not being honored on sale items. A few people also mentioned that prices can be a bit high, though some feel the quality justifies the cost. There were also occasional comments about the website experience and difficulties with returns or cancellations.

What people talk about most

Product

People report positive experiences with product, often praising the high quality, unique designs, and stylish... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the high quality of the... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report significant issues, such as orders... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers find prices reasonable,... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise the website, describing it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to be asked to take survey after merchandise arrives. I see ads for Boston Proper regularly and I love the clothes I see. This is first time placing order and I had question for custom... See more

Rated 4 out of 5 stars

I very much enjoy shopping here! Every is well made and they have the best styles anywhere! Amazingly I always find too many beautiful things! Sadly they charge shipping unless you spend more tha... See more

Rated 4 out of 5 stars

Boston Proper carries high end looks, & quality. Many times I'm asked where I got XYZ from, I'm reluctant to tell them for fear they'll steel my thunder...lol I always look forward to their new col... See more

Rated 5 out of 5 stars

I mean, come on… Who doesn't love Boston Proper? Wherever I go when I'm wearing anything from Boston Proper I'm not only complimented, but often asked where I have purchased such a fine looking outfit... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Fashion Apparel, Shoes & Accessories


Contact info

4.2

Great

TrustScore 4 out of 5

935 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love Boston Proper!

Love Boston Proper!! Great Quality and fast delivery. Sizing can be tricky at times but you can always return and exchange for the right size.

August 4, 2025
Unprompted review
Rated 4 out of 5 stars

Unique Styles

I enjoy shopping for unique clothing and that is what I look forward to when I shop with Boston Proper. Your prices are somewhat expensive so I sometimes wait for sales hopping my size is available.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Have Not Received my First Time Order!

I placed an order (first time ordering) on 7/30/2025. I received my order confirmation via email and estimated arrive date of August 2, 2025. I have not received my order, nor have I heard from Boston Proper concerning any delays. When I used the tracking number it shows deliver of August 2, 2025, however it shows “undelivered”. I have reached out via email and hope to hear from them soon and hopefully they will respond with a solution.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

The customer service lady today was…perfect and excellent.

The customer service lady today was very helpful indeed and understood completely what my concerns were.
She did a fantastic job and also upsold me for a dress I have been thinking about… my order # 1993805 ;
And In these tough economic times the code FINALE enabled me to purchase it today .
Thank you for the excellent customer service.
Natalie in Florida

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality clothing

I love everything I get from Boston Proper. True to size and most importantly wash and wear. I hang some things to dry. My entire closet is Boston Proper. I’ve been shopping this line for years. You will not be disappointed. Always stylish. I’ve also always gotten compliments.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

A Boston Proper look works every time at every event

I mean, come on… Who doesn't love Boston Proper? Wherever I go when I'm wearing anything from Boston Proper I'm not only complimented, but often asked where I have purchased such a fine looking outfit of quality. Never disappoints! Five stars!⭐️⭐️⭐️⭐️⭐️

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Love Boston Proper Selection and Quality

I like shopping at Boston Proper, they have a great selection of merchandise.
Their products have gotten better over the past few years with quality.
I find most of the prices fair with today’s market. There are some full priced that are a little high. Sales are always good.
Quick shipping too.

August 2, 2025
Unprompted review
Rated 4 out of 5 stars

So far, so good. Ask me after I receive my merchandise!

I would like to be asked to take survey after merchandise arrives. I see ads for Boston Proper regularly and I love the clothes I see. This is first time placing order and I had question for customer service. I did not get agent's name but she really was super nice and helpful.
Just waiting to see if the clothes look as nice in real life as they do in pictures!

July 31, 2025
Unprompted review
Rated 4 out of 5 stars

BP always has great sales

BP always has great sales!
I was trying to cross-compare with some other websites, but BP beat all the other prices. I'm glad they have items you can handwash as I ordered a top with hardware that will go great with a couple of skirts I already have for a special occasion.
I found something with a knee length hem line too, so I could wear it to work with a nice jacket. I'm so glad I opened my email today from BP!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Love your amazing selection

I love your clothes! love the great selection that you offer your customers your floral prints, blouses swim, , etc. are all amazing. Have been a customer for 15+ years and will continue to shop with you. Long time and very happy customer Shelley.

July 26, 2025
Unprompted review

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