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Boston Proper Reviews 937

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TrustScore 4 out of 5

4.2

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and unique style of the products, often noting that items are well-made and durable. Many appreciate the diverse and fashionable selections, finding pieces that are true to size and suitable for various occasions. People are happy with the overall shopping experience, highlighting the distinctiveness of the clothing that sets them apart. However, some customers expressed dissatisfaction with issues related to their orders, including shipping errors, unreceived items, or problems with gift codes and rewards not being honored on sale items. A few other people also felt that prices could be a bit high, and some experienced difficulties with returns or refunds for defective merchandise.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality of the clothing,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers expressed frustration with issues like... See more

Price

Customers had ambiguous experiences with price. While some reviewers found prices fair and appreciated sale... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the website, describing it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I very much enjoy shopping here! Every is well made and they have the best styles anywhere! Amazingly I always find too many beautiful things! Sadly they charge shipping unless you spend more tha... See more

Rated 5 out of 5 stars

I mean, come on… Who doesn't love Boston Proper? Wherever I go when I'm wearing anything from Boston Proper I'm not only complimented, but often asked where I have purchased such a fine looking outfit... See more

Rated 5 out of 5 stars

I made an order during the 4th of July weekend! My order arrived within 7 days of ordering. Most items fit according to size and fit description. I usually wear a size 10 regular and a medium fit p... See more

Rated 5 out of 5 stars

I love Boston Proper clothes. I've ordered so many beautiful items from Boston Proper. They're always stylish, unique, well made, high quality and great selections and colors. I highly recommend Bosto... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Fashion Apparel, Shoes & Accessories

Contact info

4.2

Great

TrustScore 4 out of 5

937 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Flattering styles and more…

Not only are the styles flattering the quality of the clothing is wonderful. I would like to see Boston Proper offer more quality garments made of natural fibers.

June 21, 2025
Unprompted review
Rated 3 out of 5 stars

Placed order

Placed order. Did NOT receive order. Was told carrier would mail back. When received money would be reimbursed to Pay Pal. Have received nothing!!! Very disappointed!

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Queen!!

Boston Proper had some good deals today, but that is not always the case. I live for finding quality at an affordable price. It’s rare for BP to have a sale on something I like and I found a couple of dress.👗

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

POOR CUSTOMER SERVICE FOR A LONG TIME CUSTOMER

Please be aware that if you are a customer already and have rewards points that when that pop up comes up you have to decline it in order to use the across the site 20%. If you miss this and try to cancel your order, customer service via phone can do nothing to help you. This will more than likely be my last purchase with this company.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

I Gave a 7 for a few Reasons

I Gave a 7 for a few Reasons, I've been shopping at Boston proper for well over a Decade now and I have to say that the quality in the clothes isn't as good as it once was.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Unique, Quality Clothing

I've shopped off and on from Boston Proper for over 25 years. While some things are not my style their quality is excellent and shipping is fast. They do offer some very unique pieces you won't find elsewhere.

June 10, 2025
Unprompted review
Rated 2 out of 5 stars

I accumulated reward worth $20

I accumulated reward worth $20, about 1200+point. I wanted to use my reward, sometime in the middle of May, but you guys are not allowing reward to be used on sales items. Now my rewards are expiring. I have to be forced to make a regular price purchase in order to use my reward, that ain’t going to happen. I don’t know why you guys think consumers are so stupid. By making regular price purchase, I’m paying back my reward. What sense does that make. You can keep your reward. FYI, I will never make regular price purchase on any of your items because you guys overpriced them. If my size is not available on sales items, so be it. It’s not do or die.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Love my outfit

Love my outfit, said to size up but when I got my jumpsuit it was too big so I returned and got a smaller size and I love it.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Love your clothing

Love your clothing. Please consider adding longer length swimwear boy shorts (like the bike shorts without the pads) in your collection. I have a black, blue and pink pair from another company. A lot of us want to cover our less than perfect thighs or not show so much skin. Just a suggestion.

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

I love Boston Proper

I love Boston Proper.
The clothes has a very high quality. fabrics are always well taken care of.
I love all the items I bought.
I highly recommend this brand.

June 6, 2025
Unprompted review

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