The salesperson who waited on me was so, so nice. She informed me of the current sale. Was very helpful in choosing a picture for my wall. Explained the return policy, etc. The store in Windsor, On... See more
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Company details
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Bouclair Inc. is a Canadian privately owned company and a lifestyle brand that offers home fashion and decor products including furniture, window coverings, bedding, lighting, home accents, wall décor and seasonal products through its own retail stores...
Contact info
152 Avenue Alston, H9R 6B4, Pointe-Claire, Canada
- 1-800-268-2524
- customerservice@bouclair.com
- www.bouclair.com
Replied to 25% of negative reviews
Typically replies within 2 weeks
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Everyone was very helpful
Everyone was very helpful - both locations - brampton and Erin mills!!
The staff was very kind and helpful.
The staff was very kind and helpful.
Employees are very helpful
Employees are very helpful, friendly & always ready to help
Great service
Great service, so friendly, helpful and knowledgeable. Sales associate was a star!!! Such a great personality. I also love the selection of products.
The customer service from the staff was…
The customer service from the staff was great and the items together with prices were very reasonable. Thanks !
A nice store and good employees
A nice store and good employees. One man that help us find what we needed, was very, very good. He told me that has been working at the store 3 months. He should be trained to become a manager. Of a Bouclair store.
Dennis Savoy
Not impressed at all
Was asked for email address at check out. Was told the register receipt would be sent by email. Still have not received it, just this survey...not pleased at all
The staff person really helped me find…
The staff person really helped me find what I wanted.
Very knowledgeable and helpful staff.
Very knowledgeable and helpful staff.
The salesperson at the store was exceptional and client oriented
The salesperson at the store was extremely helpful.
We ordered 4 chairs, went back for 2 more!
We ordered 4 chairs and loved them. Went back to the store 2 weeks later for 2 more. They are very comfortable, slide nicely on our tile floor, slim and fit perfect under the table. Fantastic regular price, but the sale price was too good to pass up! Shipping for the 4 chairs were via FedEx and was quicker then expected. The other 2 were in stock, but I was willing to get the shipped. The staff in store were very friendly and helpful. 2 people were looking for the last 2 chairs, we almost started the ordering process when someone found them. Very easy to put together and sturdy too!
The staff that helped me this morning…
The staff that helped me this morning were wonderful!
Bench is beautiful but very time…
Bench is beautiful but very time consuming to put together.
Just that I had to give my PII to shop
I left the store with two different…
I left the store with two different lengths of curtains. As I understand that I made a mistake. That being said I feel that your sales staff should have noticed and questioned if that’s is something that I meant to do………. A little attention while cashing someone out would go a long way.
As an owner of a few retail stores myself I would be very disappointed in my own staff if this had happened at my business.
It was a huge waste of my time that could have easily been avoided.
Staff was helpful and easy to work…
Staff was helpful and easy to work with. Store was nice and clean.
Went in the store to pick up an on line…
Went in the store to pick up an on line order. Sales associates were so helpful and professional. Prices were great so I purchased more in store. Love what Bouclair has to offer!
Love everything about Bouclair
Love everything about Bouclair! From the collections to the service, staff and customer care!
This place is going to be my regular out of All! Very pleased!
The clerk went out of her way to assist…
The clerk went out of her way to assist me by searching for the one chair that was left in the shop.
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