Great product. Moved cross country with this being our only cooler, and it was so nice not having to continuously buy ice, or drain water out, as well as being able to travel with frozen items that wo... See more
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Review summary
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Expanding solar from RV to back yard. Bouge RV equipment is better than most out there. Using 2 inverters, solar panel ,50ft MC4 cable and never had a problem with Bouge equipment! Soon to purchase 40... See more
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Bought the 30qt refrigerator and battery in February and took it on a week-long road trip in March. It worked great, the battery only lost about 10 percent overnight, and recharged/stayed fully charge... See more
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i have used the 19 qt cooler several times for keeping groceries cool and also as a supplementary freezer for ice packs and such. i elected to get the base model without the battery. i found a separ... See more
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Company details
Written by the company
Founded by a group of outdoor mobile adventurers, "Bouge" the meaning of "mobile" states the outdoor spirit for BougeRV.
Contact info
United States
- support@bougerv.com
- www.bougerv.com
4.3
Excellent
3K reviews
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Item arrived quickly
It's been awhile since this transaction, but if memory serves, the item I needed (an AC cord for my 12v fridge because the 12v plug on my power station went out) arrived quickly and is serving me well.
April 8, 2026
Reply from bougerv.com
Thank you for your review! We’re glad to hear the AC cord arrived quickly and has been working well for your fridge. We really appreciate your support and hope everything continues to serve you reliably 😊🔌
My Bougerv kept my perishable food cold…
My Bougerv kept my perishable food cold through a three day tent camping trip in Yosemite, he went all the way back home in the street to the desert in Palm Springs, where I had a keeping my food cold in my hotel room and my car no problem such a luxury to have and it fits in my sub trunk on my Tesla model Y it’s just a treat to have Works awesome
April 8, 2026
Reply from bougerv.com
Thank you so much for sharing your experience! We’re thrilled to hear your BougeRV kept your food cold all the way from Yosemite to Palm Springs and fit perfectly in your Tesla Model Y. That sounds like an amazing trip, and we’re so glad our product could make it even more comfortable and convenient. Enjoy many more adventures! 😊🚗❄️
Two units sent. Both faulty. Not a good coolant.
You have so far sent two units to me. Both are faulty. Not a good start as this is my first Bougerv purchase. Now awaiting a support reply after receiving that second unit.
March 31, 2026
Reply from bougerv.com
Dear Merry,
We’re very sorry for the disappointing experience, especially as this was your first purchase with us. After reviewing the issues with both air conditioner units, we have already arranged a full refund for you. We sincerely apologize for the inconvenience and frustration this has caused, and we appreciate your patience and understanding.
Warm regards,
BougeRV Official Website Customer Service
Box arrived crushed and with no…
Box arrived crushed and with no charging cable.
Reply:
Initially shipping a crushed box without a cord, then taking a month to provide the part is not deserving of 4 stars or above. I’m not 100% holding you responsible for the box, but the packing inside the box itself also looked mangled and mishandled. This fan is not cheap, and because of this, I had to spend time and a much higher price buying a fan that I could actually use on my trip (a lot more than $10). I’ll update the review to 3 stars as I did forget about the credit. I do appreciate the follow-ups, but this was not 4-star service or above that you are requesting. Your comment of communication is key is both condescending and unnecessary. Enough to not shop here again.
Additionally, I do like the fan and referred a friend to purchasing it from you so you’ll have an opportunity to earn that rating with them which I think is fair.
March 30, 2026
Reply from bougerv.com
Hello Ricardo,
Thank you for your feedback, and I’m truly sorry that your box arrived crushed and missing the charging cable. That’s certainly not the experience we want any customer to have.
However, I would like to kindly clarify that we have already taken steps to resolve this for you. A replacement charging cable was sent out, and the tracking information shows it was delivered in May. In addition, we also issued a partial refund as a goodwill gesture to compensate for the inconvenience.
That said, if you were not satisfied with the solution we provided at the time, please do let us know. We would very much like to understand your thoughts and explore other options that might work better for you.
Communication is key to resolving any issue — please feel free to reach out to us anytime. We are always here to help.
Warm regards,
BougeRV Official Website Customer Service
It’s exciting to have a car fridge
It’s exciting to have a car fridge. Works well and meets all expectations
April 7, 2026
Reply from bougerv.com
Thank you! 😊 We're so glad you're excited about your car fridge — and even happier that it's working well and meeting all your expectations. Enjoy the adventures! 🚗❄️🙌
Super Customer Service!
April 7, 2026
Reply from bougerv.com
Thank you so much! 😊 We're so happy to hear that you had a great experience with our customer service team. We're always here to help! 🙌💙
The set-up is not ideal with 2 cords
The set-up is not ideal with 2 cords, one of which needs to be longer, connecting to the battery through a hole in the back of the unit. The battery didn’t seem to last long the 1st time I used the fridge - and I paid more for the VIP model that is supposed to have much better insulation.
April 6, 2026
Reply from bougerv.com
Hello Donald,
Thank you for taking the time to share your detailed feedback. I'm truly sorry to hear that your experience with our VIP series fridge has been frustrating — especially since you purchased a model that's supposed to deliver high performance, and it didn't meet your expectations.
The points you raised are very valid. Regarding the cord length and the design that requires connecting through a hole in the back of the unit — I fully understand how that could make installation awkward or limiting. However, as the 277Wh is an external battery, it does need to be connected to the fridge via a cable. We actually provide two cigarette lighter cables — one longer and one shorter — to accommodate different usage scenarios. That said, I will make sure your feedback is passed along to our product team for consideration in future improvements.
Even more concerning is the battery life issue you experienced on the very first use — and I regret that we didn't receive any feedback from you about this issue before. We would like to look into this further. We have already contacted you via email — would you be able to provide us with more details regarding the battery life? We would like to arrange a thorough inspection and, depending on the situation, offer you a replacement, a refund, or other compensation.
Please give us a chance to make this right.
Best regards,
BougeRV Official Customer Support Team
Mostly good experience
Mostly good experience, there's issues with menu items hopping over things of interesst, and we initially picked the wrong solar panels because they all look and are named similar and they are similarly priced if a panel isn't on sale and the one I want is on sale. Likewise, the moble device experience had a couple of pain points (names of the panels are long enough that they weren't fully displayed on a phone)
These are all last 5% issues and we got them resolved, but the moment in time where I realized I ordered 4 of the wrong panels and hadn't reched you in time to correct it was a little stressful.
Panels were delivered when expected and were packaged excellently and perform GREAT. (at times above their rated 200 watts per panel)
April 7, 2026
Reply from bougerv.com
Thank you for your thoughtful feedback! We really appreciate you sharing both the positives and the areas that could be improved. We’re glad everything was resolved and that the panels arrived well packaged and are performing great. Your comments are very helpful to us, and we truly appreciate your support! 😊☀️
The fridge/freezer is small and does…
The fridge/freezer is small and does not hold much. But it is lightweight and easy to carry which makes it convenient for me to use it for regular grocery shopping in storing cold and frozen foods.
March 31, 2026
Reply from bougerv.com
Thanks for your honest feedback! 😊 We're really glad the lightweight and portable design works well for your grocery shopping and cold/frozen food storage. That's a smart way to use it! 🛒❄️ Appreciate you sharing what works for your needs. 🙌
I post and tell everyone that before…
I post and tell everyone that before they buy anything from you they should go to your website and look for your return procedure. THEY WON'T FIND IT.
April 6, 2026
Reply from bougerv.com
Dear Isabel,
We’re very sorry for the unpleasant experience and understand your frustration. We have replied to your emails multiple times, but unfortunately we have not received any response from you. We kindly suggest checking your inbox carefully, including your spam or junk folder, in case our messages were filtered there. If you still cannot find them, please feel free to contact us again, and we will be happy to assist you further.
Warm regards,
BougeRV Official Website Customer Service
Reply from bougerv.com
Thank you! 😊 We’re so happy to hear it was a great investment for you. Thanks for choosing us! 🙌
Reply from bougerv.com
Thank you so much! 💙 We really appreciate your loyalty and kind words. So glad you love everything you’ve purchased from us! 🙌😊
Worst online purchase I've made
Item was initially shipped. It was weeka before I heard from anyone. Then after all those mistakes, it was shipped but arrived with a broken arm on it.
April 6, 2026
Reply from bougerv.com
Dear Dale,
We’re very sorry for the poor experience and understand your frustration. The shipping delays, lack of timely updates, and the item arriving with a broken arm are not the level of service we aim to provide.
We have already contacted you directly and arranged a full refund, and we are also sending you a camping light at no cost as a gesture of apology. We truly appreciate your patience and the opportunity to make this right.
If there is anything further we can assist with, please don’t hesitate to reach out.
Warm regards,
BougeRV Official Website Customer Service
Love the dual zone fridge - freezer.
Fast delivery, great price. Great customer service. Upgraded to bigger dual fridge/freezer. Capacity amazing!customer service great. Resale value of our used product( as we upgraded) was excellent! Love the product!!used daily as my hubby is a trucker and I make ALL his meals. I packaged up 71 this trip!
March 12, 2026
Reply from bougerv.com
Thank you so much for sharing your experience! 😊 We’re thrilled the dual zone fridge/freezer is working so well for you and your husband’s trips. That’s amazing—71 meals! 🚛🍱 Love that you’re getting great use out of it every day. Thanks again for trusting us as you upgraded! 🙌
So far all great stuff!
We now have a Rocky 50 fridge and one each of the battery run fans and we have enjoyed all three on the road and at home as well.
April 5, 2026
Reply from bougerv.com
That's awesome to hear! 😊 So glad the Rocky 50 fridge and battery fans are serving you well both on the road and at home. Thanks for being a great customer — enjoy all your adventures! 🚐🔋🙌
Reply from bougerv.com
Thank you so much! 😊 We’re really glad you love our products and services. 🙌
**⭐⭐⭐⭐⭐ Good product & outstanding…
**⭐⭐⭐⭐⭐ Good product & outstanding customer service!**
I am very satisfied with my BougeRV R32 compressor fridge. The product works flawlessly and is of great quality. When a minor issue occurred, the customer service team reacted immediately via email respond. They were incredibly customer-oriented, friendly, and resolved the problem quickly. Great product backed by a fantastic and responsive team. Highly recommended!
June 4, 2026
Unprompted review
Reply from bougerv.com
Thank you so much for your wonderful review! We’re thrilled to hear you’re satisfied with your BougeRV R32 and that our customer service team was able to help quickly. Your recommendation means a lot to us—thank you for your support! 😊❄️
Very attentive
Very attentive. Snap positive judgment. Would do business again immediately.
May 5, 2026
Unprompted review
Reply from bougerv.com
Thank you so much for your kind words! We’re glad to hear you had a positive experience with us. We truly appreciate your support and would be happy to do business with you again anytime! 😊
Customer service over email to get my…
Customer service over email to get my replacement part was great and really appreciated!
April 2, 2026
Reply from bougerv.com
Thank you for your kind feedback! We’re so glad our email support could help with your replacement part. We truly appreciate your support and are always happy to help! 😊
Reply from bougerv.com
Thank you so much for your kind words! We’re glad to hear you were happy with the fast shipping and our customer service. We truly appreciate your support! 😊📦
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