Boundary Supply Reviews 

729
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Came all the way here to warn everyone not to buy anything from here. Charging shipping both ways if you're unsatisfied with a product. It's 2023, you're an online retailer, customers are spending $80... See more

Rated 1 out of 5 stars

Same experience as other people. I put an order in. Auto confirmation came back. They charged my credit card. No shipping confirmation. No product received. No response from service after three attemp... See more

Rated 5 out of 5 stars

Started off seeing the Arclite sling was no longer in stock; messaged the folks at Boundary supply and they responded with quickly with details when it'll be back in stock. Was told they'll let me kno... See more

Company replied

Rated 1 out of 5 stars

Like many others have experienced, Boundary Supply appears to operate in bad faith. Ordered an "In Stock, Ready to Ship" bag as well as several accessories on November 20th. Two weeks after the orde... See more

Company details

  1. Bag Shop
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

AT BOUNDARY, WE CREATE TECHNICALLY INNOVATIVE AND SUSTAINABLE PRODUCTS DESIGNED TO LAST AND MAKE LIFE MORE COMFORTABLE.


Contact info

3.3

Average

TrustScore 3.5 out of 5

729 reviews

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No recent history of asking for reviews

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3.3

All reviews

(729)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality and design to the max!

I was on the Boundary Pants pre-order which took forever to drop, but holy hell was the quality and fit worth it. I owned a backpack before that I fell in love with from boundary. It was so intentionally designed and well constructed. Few companies are truly dedicated to quality and design like Boundary.

January 6, 2021
Unprompted review
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Reply from Boundary Supply

So good to hear you are liking your Chase Pants! Thanks for your review and patience with that campaign as well!

Rated 5 out of 5 stars

Well built and definitely worth it.

Love the backpack and it’s really well built. Super functional and like the idea how many small pockets inside the bag. Will recommend to the others.

January 6, 2021
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Reply from Boundary Supply

Thanks for the endorsement and support Boris! We couldn't do it without you!

Rated 5 out of 5 stars

Great bag

Great bag. The quality just blows me away. Definitely using this as my new EDC

January 5, 2021
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Reply from Boundary Supply

Thanks for the review and endorsement here Andy! Hope your new Prima treats you well!

Rated 5 out of 5 stars

A well-designed and well-made product

I just received the Port Kit. Service was fast as usual. Although I haven’t actually used the Kit yet it looks functional and well made. As always, Boundary Supply design is innovative and carefully considered. Materials and zippers look solid.

January 5, 2021
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Reply from Boundary Supply

Thanks for the feedback and support Patrick! Hope you get great use out of your new Port Kitt!

Rated 4 out of 5 stars

Favorite bag #1 out of 14 but quality…

Favorite bag #1 out of 14 but quality control could use some attention to detail courses. The laptop sleeve velcro and the strap don't line up. OCD on fire but love the materials and organization.

January 5, 2021
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Reply from Boundary Supply

Thanks for the review and feedback here Tristian! Please contact us with a couple of photos of what you are describing at info@boundarysupply.com and we can work with you there. Thanks!

Rated 5 out of 5 stars

I love this company

I love this company. Their bags are beyond compare and always exceed my expectations.

January 5, 2021
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Reply from Boundary Supply

Thanks for the love and support Matthew! We couldn't do it without you!

Rated 5 out of 5 stars

Great bag, with awesome connections

The bag is great and I love how it connects to the other pieces in this collection. Super sturdy and useful. Just wish the shipping was a little faster!

January 5, 2021
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Reply from Boundary Supply

Thanks for the review and support Marissa! Good to hear you are happy with your new bag!

Rated 5 out of 5 stars

Outstanding products!!

Outstanding products!!
I’ve purchased several items, multiple packs and accessories.

January 4, 2021
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Reply from Boundary Supply

Thanks for the review and ongoing support Kevin!

Rated 5 out of 5 stars

Boundary makes great products

Boundary makes great products. I ordered the PORTT kit, which is about 1/2 the size of the Tech pouch and Dopp kitt that I use now. So far, I'm pretty happy with it.

January 4, 2021
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Reply from Boundary Supply

Thank you so much for this review, Konrad! We appreciate it.

Rated 5 out of 5 stars

received rennen xpac sling bag

received rennen xpac sling bag, i was surprised at the small size but will make me an excellent fanny pac i think it is too small for a sling for me

January 3, 2021
Boundary Supply logo

Reply from Boundary Supply

Thanks for your honest feedback, Alan!

Rated 5 out of 5 stars

The Prima System is very Good, Quality is more than perfect.

The Prima System is very Good and the quality is more than perfect, only the delivery was a little bit......strange. When i opened the delivery bag i found a lot of plastic parts from the plastic wrapping inside of the carton. I think the plastic shell has dissolved in 1000 pieces. Why....... i can not answer it.
The rest from the delivery was ok, also the Prima system.
I can only recommend this backpack to everyone.

Thx

Alex

January 2, 2021
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Reply from Boundary Supply

Hi Alex! Thank you so much for this review and letting us know. We'll be in touch with our warehouse and make sure this type of delivery issue is resolved. So happy that you love the backpack!

Rated 5 out of 5 stars

Dopp kit, WR pouch and key clip

In my last purchase I bought the dopp kit, WR, pouch and two key clips. Even though these are "just" accessories they work very well. I am especially happy with the toiletry side of the dopp kit. It is ideal for my travel toiletry setup.

The delivery experience was excellent. Fast and seamless.

January 1, 2021
Rated 5 out of 5 stars

These products are underrated!!

I had done a lot of research for different travel/camera backpacks that would look good, carry all my gear and last me a long time while paying a fair price - I think I found my backpack! Better quality than I thought it would be, and it does the job well! For sure making a recommendation video and sharing for others to check out the product! 😊🤘🏽

December 31, 2020
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Reply from Boundary Supply

So awesome to hear that! Thanks for your support. :)

Rated 5 out of 5 stars

A dream come true

Been waiting and dreaming to own one, glad I was able to save and the team was very considerate and helpful. Despite the holidays, I was able to receive an update from DHL that it's on its way to Philippines!! I've checked other reviews but luckily, mine went smoothly. Kudos to the team! Thank you! Cant wait to enjoy my bag😍😍😍 Happy Holidays and cheers to your growing business!

December 31, 2020
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Reply from Boundary Supply

So good to hear your dream bag is on its way Cherry! I know you have been saving up for it based on our conversation, so I'm excited for you to finally receive it!

Rated 4 out of 5 stars

I get Errant backpack and find the…

I get Errant backpack and find the shoulder belt too hard and not fit the shoulder.

December 31, 2020
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Reply from Boundary Supply

Thanks for the review and sorry to hear about the straps. Please contact us at info@boundarysupply.com and we can work to find a solution for you there. Thanks!

Rated 5 out of 5 stars

Excellent Product

Excellent Product, fits perfectly to my Errant Pack!

December 31, 2020
Boundary Supply logo

Reply from Boundary Supply

Good to hear GT! Thanks for the review and support!

Rated 5 out of 5 stars

Awesome product!!

Our son loves everything from your store. Heavy duty materials used, look nice and fun to use!

December 30, 2020
Boundary Supply logo

Reply from Boundary Supply

Thanks for the review and endorsement here Janet! Good to hear your son love the product, thanks for the ongoing support!

Rated 5 out of 5 stars

Great product

Great product. Very fast shipping. Had to return it cause it was too small.

December 29, 2020
Boundary Supply logo

Reply from Boundary Supply

Thanks for the review and support Jael! Sorry to hear it didn't work out, maybe in the future!

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