Came all the way here to warn everyone not to buy anything from here. Charging shipping both ways if you're unsatisfied with a product. It's 2023, you're an online retailer, customers are spending $80... See more
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Same experience as other people. I put an order in. Auto confirmation came back. They charged my credit card. No shipping confirmation. No product received. No response from service after three attemp... See more
Started off seeing the Arclite sling was no longer in stock; messaged the folks at Boundary supply and they responded with quickly with details when it'll be back in stock. Was told they'll let me kno... See more
Company replied
Like many others have experienced, Boundary Supply appears to operate in bad faith. Ordered an "In Stock, Ready to Ship" bag as well as several accessories on November 20th. Two weeks after the orde... See more
Company details
Written by the company
AT BOUNDARY, WE CREATE TECHNICALLY INNOVATIVE AND SUSTAINABLE PRODUCTS DESIGNED TO LAST AND MAKE LIFE MORE COMFORTABLE.
Contact info
357 Pierpont Ave, 84101, Salt Lake City, United States
- info@boundarysupply.com
- www.boundarysupply.com
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Great service, small flaws on Arris
Great service. Only the last backpack (Arris) doesn’t have the same build quality as other backpacks I own from Boundary. Overall I really like the design and products, will continue buying there.

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Great Backpack
Great bag. Helps keeps everything organized. Super comfortable. Best of all...gorgeous.

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Really love the look and the…
Really love the look and the functionality of the bag, but I have noticed some tiny inconveniences. Firstly, it is hard to open the zipper of the biggest slot with one hand. Secondly, if you want to open the mini socket on the front of the bag you have to detach the magnets which is great, but also you have to open the zipper of the main opening, otherwise your hand wont fit in. Overall the bag is really comfortable. Thank you

Reply from Boundary Supply
I like my new backpack!
I like my new backpack a lot but there’s always room to improve. There are lots of pockets in the bag. All of them has their own purposes and design is great, but sometimes the pockets are hard to get access to or even it’s a little tricky to get access to the items in the pockets because all pockets are tight. Overall, I am happy! I got what I expected. Quality of the materials are fantastic.

Reply from Boundary Supply
The pants that became a bag
I will qualify my review with the negative before getting to the positive. The negative - I backed the chase pants on Kickstarter a long time ago and never received the pants.
The positive - the customer service. Upon reaching out, boundary customer service told me that I could get a refund to store credit plus a bonus percentage, or I could exchange outright for an item on their website! This type of awesome customer service where they will do right by the customer regardless of the situation makes me confident to buy their products in the future, not to mention the bag I got instead of the pants was awesome as well!!!

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The service with the Boundary team is…
The service with the Boundary team is outstanding...prompt and courteous. Love their stuff!!

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Awesome service and an even more…
Awesome service and an even more awesome product. The last bag I will need.

Reply from Boundary Supply
Great experience
Great experience. the backpack is great and lives up to what was marketed. No Complaints.

Reply from Boundary Supply
Relatively fast shipping. Best in quality
Relatively fast shipping. Though the field space of my prima system is better, this item is good enough with the sale price. As expected best in quality.
Love boundary's products...

Reply from Boundary Supply
The backpack was great
The backpack was great. It fit my big gaming laptop and also carry the camera well. How much it can cary is also amazing! Very comfortable while wearing
Little downside: heavier than normal backpack, bulky look.

Reply from Boundary Supply
My December order was returned to…
My December order was returned to sender from delivery service. It was happened after I filled out tax declaration. Then Boundary send my order to me again. And it is still on the way.

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The product is exactly as described
The product is exactly as described, very pleased with it. And the customer service was very quick and considerate in addressing any questions or concerns I might have had.

Reply from Boundary Supply
WRONG COLOR BACKPACK
I really like Boundary products, the quality is beyond question.
Design stands out from all backpacks so much interest in many friends and colleagues! I am satisfied.
I AM NOT SATISFIED IN THE SALES SERVICE. I chose a black backpack but received the Camuoflage color. I could ship it back to the USA but buying from Europe with international shipping and additional customs duty costs would not make sense. For this reason I have to settle for a color that I have not chosen.

Reply from Boundary Supply
Love the product and received nothing…
Love the product and received nothing but the best customer service.

Reply from Boundary Supply
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