Living relatively close to SS Great Britain, visiting it is one of those things that we recommend visitors do but don't do ourselves. Boundless' members' excellent value day was the spur needed to mak... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were kept busy from just after nine in the morning to nearly four in the afternoon. The combination of technical problem solving and human stories helped to reduce information overload. The resc... See more
The Great Britain is a fabulous ship, and a fitting memorial to one of Britain's greatest engineers, Isembard Kingdom Brunel The Boundless Day was a pleasure throughout, with a warm welcome, a... See more
Wonderfully organised to by boundless. We used the park and ride, got to Bristol early, and took a leisurely stroll to the SS Great Britain. Even so we were 20 minutes early, which was no problem an... See more
Company details
Written by the company
One of the largest membership clubs in the UK for working and retired civil servants and public service employees, Boundless is a mutual, not-for-profit organisation. By providing benefits that help make savings on days out, leisure time experiences, dining and much more, Boundless is dedicated to helping its members make the most of their free time.
Here for our members
Written by the company
- Making the most of your free time . . .
- At Boundless we work with a wide range of incredible partners to bring our members great savings on access to popular UK attractions. From gardens and places of natural beauty to historical sites and family entertainment, dining, exciting member-only events and much more. For public sector and civil service employees past and present, there's something for everyone at Boundless.
Contact info
21 Station Street, BN1 4DE, Brighton, United Kingdom
- 0800 669944
- info@boundless.co.uk
- www.boundless.co.uk
4.3
Excellent
200 reviews
Replied to 71% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The Visitor centre
The Boundless visitor centre was well staffed and all nessacery information was provided for the visitors.
The SS Great Britain volunteers were equally helpful and knowledgeable. Providing assistance in all areas.
June 7, 2025
Unprompted review
Lovely day out
Lovely day out. Really enjoyed it- excellent value for money. Well organised.
June 7, 2025
Unprompted review
Despite my cancellation with many weeks…
Despite my cancellation with many weeks notice by e- mail requesting if it would be possible to return my money as you could re-sell my tickets,I heard nothing despite me sending you two e- mails, I was then bombarded with e- mails from you telling me how to join the day etc etc. still no communication from Boundless, very poor service and no way to treat a long standing member, I have lost confidence in Boundless
June 9, 2025
Unprompted review
Reply from Boundless
Dear John,
Thank you for getting in touch, and I’m truly sorry to hear about your experience.
I understand your frustration at not receiving a response to your cancellation request, particularly after giving notice well in advance and following up multiple times. We take pride in offering a high standard of service to our members, and I’m very sorry we fell short in this instance.
We are currently looking into why your emails were not picked up as they should have been, and I completely understand how disappointing it must have been to then receive automated event reminders without any personal response from our team. Our team will soon be reaching out to you personally to see how we can resolve this.
If you ever experience any issues, our Membership Services team is always here to help — they can be contacted by phone on 0800 669944 or by email at info@boundless.co.uk and always aim to resolve matters as quickly and fairly as possible.
I do hope we’ll be able to restore your confidence in Boundless and reassure you that your feedback is being taken seriously.
Warm regards,
Rob Eagles
Senior Events Manager
SS Great Britain and Brunel day
Despite the rain we had a very enjoyable day at the SS Great Britain exhibition. The Boundless help at the beginning was good. The Exhibitions themselves were incredible and we spend hours there.
June 7, 2025
Unprompted review
A great day out and the Boundless staff…
A great day out and the Boundless staff were on hand all day to help. Despite the rain, managed to see everything.
June 7, 2025
Unprompted review
A fantastic day out and so interesting.
Despite the weather it was a great day out and we thoroughly enjoyed our visit. Everything is very organised and the restoration work is absolutely fantastic.
I will have no hesitation in recommending a visit to friends and family.
June 7, 2025
Unprompted review
SS Great Briatin Members' Day…
Living relatively close to SS Great Britain, visiting it is one of those things that we recommend visitors do but don't do ourselves. Boundless' members' excellent value day was the spur needed to make us do it. Booking was simple and information fulsome. On arrival, we were greeted by friendly, helpful staff (and sweets!), who told us all we needed to know. The visit itself was interesting and enjoyable, even for our 6yo grandson. All in all, a great day out.
June 7, 2025
Unprompted review
Excellent choice of destination
Excellent choice of destination, efficient and knowledgeable organisation and excellent value for money
June 7, 2025
Unprompted review
Great Welcome …
The welcome from the team was excellent and all information was handed out in a quick and easy fashion. The draw team was also excellent and was easy to enter.
June 7, 2025
Unprompted review
Great day, really interesting
It was a great day out at a really good price. The whole venue was really interesting and informative; I particularly enjoyed the Brunel museum and spent more time there than on the ship.
A big thank you to the Boundless staff and volunteers for organising the event and spending time to welcome us.
June 7, 2025
Unprompted review
Excellent day out
Excellent day out, hopefully looking forward to the same next year. Excellent pricing, helpful friendly boundless staff
April 26, 2025
Unprompted review
Reply from Boundless
Thanks for your review! We’re so pleased you had an excellent day and felt well looked after by our team.
If you would like to know what other events we have coming up online or in person please visit https://www.boundless.co.uk/our-community/events-search?k=ces-boundless-events*all&m=3&o=1&s=12&n=1
Brilliant organised by Boundless
Brilliant organised by Boundless. Really great day out.
April 26, 2025
Unprompted review
Reply from Boundless
Hi Ian, Thanks for your review! We’re so pleased you had a brilliant day.
If you would like to know what other events we have coming up online or in person please visit https://www.boundless.co.uk/our-community/events-search?k=ces-boundless-events*all&m=3&o=1&s=12&n=1
Fab day out
Welcomed by the Boundless team. Lovely day with safari ride.
Simple to book and good communication. Hope to get opportunity to attend another event.
April 26, 2025
Unprompted review
Reply from Boundless
Hi Ruth, Thanks so much for your kind words! We're glad you enjoyed the day and felt welcomed by the team. It’s great to hear the booking process and communication worked well too – we’ll aim to keep that up.
We hope to see you at another event soon!
If you would like to know what other events we have coming up online or in person please visit https://www.boundless.co.uk/our-community/events-search?k=ces-boundless-events*all&m=3&o=1&s=12&n=1
Wow what a great day weather was…
Wow what a great day weather was fantastic but more importantly the biggest value for money we have had this year all credit to the Boundless team for their hard work. Two adults and to children one was 4 years old and had a wonderful time. My membership is due for renewal next month and I have saved this several times over attending your events in the past few years. I remember some 55 years ago when it was the CSMA and the biggest savings were when we bought engine oil, I think it was something like Duckhams 20/50 in 5
gallon round cans at a ridiculously small cost, how things have changed. Look forward to the other online and days out. Already booked Chessington, done Kew Gardens twice last year and Wakehurst once this year with another one in May and several local events.
Thank you all again for your commitment and hard work for your members
PB and family
April 26, 2025
Unprompted review
Reply from Boundless
Hi PB, Thank you for such a thoughtful review. It’s fantastic to hear you and your family had such a great day and that you feel your membership continues to deliver real value. We loved hearing your memories of the early CSMA days too – what a journey it's been!
We really appreciate your continued support and hope you enjoy all your upcoming events, including Chessington and Wakehurst. Thanks again for recognising the team’s hard work – it means a lot.
If you would like to know what other events we have coming up online or in person please visit https://www.boundless.co.uk/our-community/events-search?k=ces-boundless-events*all&m=3&o=1&s=12&n=1
Stunning grounds and up close animal experiences
The grounds are absolutely stunning and the animals look well cared for with larger than average enclosures. There rewilding programme is so interesting and impactful. We loved hearing about the rhino rewilding successes and the impact on their population in the wild. Such great work
April 26, 2025
Unprompted review
Reply from Boundless
Thank you for your lovely review! We're so pleased you enjoyed the beautiful surroundings at Port Lympne and felt inspired by their rewilding work. The rhino success stories really are something special, and it’s great to hear how much that part of the day resonated with you.
We hope to see you at another event soon!
If you would like to know what other events we have coming up online or in person please visit https://www.boundless.co.uk/our-community/events-search?k=ces-boundless-events*all&m=3&o=1&s=12&n=1
The Brindles day out
excellent value reduced entry price, lovely sunny day. bit of a queue on arrival which could perhaps have been organised better, & also had to ask separately for a site map, but otherwise a very enjoyable day, many thanks.
April 26, 2025
Unprompted review
Reply from Boundless
Thank you for your feedback – we're so glad you enjoyed your day out and found it great value. We appreciate you flagging the queue and site map issues; that’s really helpful for us to know and we’ll take it on board for future events.
If you would like to know what other events we have coming up online or in person please visit https://www.boundless.co.uk/our-community/events-search?k=ces-boundless-events*all&m=3&o=1&s=12&n=1
Member day at Port Lympne Hotel and Reserve (better known as Port Lympne Safari Park).
Member day at Port Lympne. Exceptionally good ticket price at £10 per person, compared to the standard £35 p/p. Well organised with QR coded tickets sent by email, plus a reminder and information notice by email nearer the event date. On the day, helpful, efficient, and jolly Boundless members welcoming visitors to the site. I thoroughly recommend this event should it become available again in the future.
April 26, 2025
Unprompted review
Reply from Boundless
Hi Carl! We're delighted you enjoyed the Member Day at Port Lympne and found it great value. It's lovely to hear the event felt well organised and that our team on the day made you feel welcome – we’ll pass that on to them.
If you would like to know what other events we have coming up online or in person please visit https://www.boundless.co.uk/our-community/events-search?k=ces-boundless-events*all&m=3&o=1&s=12&n=1
Fantastic first visit to Port Lympne…
Fantastic first visit to Port Lympne Safari Park,Boundless secured very good value tickets which enabled us to take our daughter and grand daughter.This was the first Boundless in person event we have attended and we were delighted that there were dedicated staff to welcome us
April 26, 2025
Unprompted review
Reply from Boundless
Hi Annette, Thanks so much for your lovely review! We’re so pleased your first visit to Port Lympne – and your first in-person Boundless event – was a great experience for the whole family. It’s wonderful to hear our team made you feel welcome on the day.
We hope to see you at another event soon!
If you would like to know what other events we have coming up online or in person please visit https://www.boundless.co.uk/our-community/events-search?k=ces-boundless-events*all&m=3&o=1&s=12&n=1
We all had a fabulous day and enjoyed…
We all had a fabulous day and enjoyed the trailer ride seeing lots of the animals on the way round. After a lovely lunch we did the Dinosaur walk and then continued our way around d the park seeing many more animals including the elusive Brown Bears. The weather was great too
April 26, 2025
Unprompted review
Reply from Boundless
Thank you for sharing your day with us! It sounds like you made the most of everything – from the trailer ride and Dinosaur walk to spotting the elusive brown bears. We're so glad the weather played along too!
If you would like to know what other events we have coming up online or in person please visit https://www.boundless.co.uk/our-community/events-search?k=ces-boundless-events*all&m=3&o=1&s=12&n=1
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