I bould Zultania gemstone silver ring. The gemstone is beautiful, but the silver ring and the pattern looks old and the black pattern or color is faded. They claimed in the website that it has to pass... See more
Company replied
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Review summary
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What people talk about most
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While ordering online can sometimes be risky due to scam companies, Ottoman Jewelry has proven to be an honest and reliable business. Their website is easy to navigate, the ordering process is smoot... See more
Company replied
I had the best purchasing experience with Ottoman Boutique! I bought a customized Ruby and Gold tazbih. The owner took personal interest in making and delivering it. She also sent me a gift along. Sim... See more
Company replied
Ease of service. Quick shipping. Great product packaging.
Company replied
Company details
Written by the company
High-End Traditional Handmade Jewelry from heart of Istanbul. Boutique Ottoman provides classic designs with selected gemstones to worldwide customers.
Contact info
Newark, United States
- support@BoutiqueOttoman.com
- www.boutiqueottoman.com
3.7
Average
217 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Very beautiful handmade goods
Very beautiful handmade goods, very good quality, very quick leverans. I'm very satisfied!
November 5, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Thank you so much for your wonderful feedback! We're thrilled to hear you're satisfied with the quality and delivery of our handmade goods. We look forward to serving you again! 😊
Quality is great also the shipping is…
Quality is great also the shipping is very fast coming from adana to us
November 7, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Thank you for your kind words! We're delighted to hear you're happy with the quality and impressed by the fast shipping from Turkey to the US. We appreciate your support! 😊
The purchasing experience is seamlessly…
The purchasing experience is seamlessly easy and user friendly. The shipping is free which is very delightful.
November 5, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Thank you for your wonderful feedback! We're glad you found the purchasing process easy and user-friendly. Offering free shipping is our way of making your experience even more delightful. 😊
designs are beautiful but fake
The designs are beautiful but my dur Al najaf ring I bought from Ottoman Boutique was a fake. This was confirmed by someone certified.
June 28, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Dear Shaban,
Thank you for your feedback. We are sorry to hear that you are not satisfied with the product. If for any reason you are unhappy with your purchase, please note that you have the right to return the item within 30 days.
Additionally, if a certified expert has determined that the product is not genuine, we kindly ask you to provide the official report for their review. However, if the claim was made purely based on visual inspection without any proper testing or tools, please be aware that such an evaluation may not be considered professional.
We look forward to assisting you further.
Best regards,
Boutique Ottoman
Customer Support
The quality of the craftmanship
The quality of the craftmanship. The bracelet is exqisite. The price is reasonable for the procuct. Would recommend this company and website.
October 15, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Thank you for your kind words! We're delighted to hear you appreciated the craftsmanship and found the bracelet exquisite. Offering quality products at reasonable prices is our priority, and we're thrilled you would recommend us. We look forward to serving you again!
Reply from Boutique Ottoman Jewelry
Thank you so much for your wonderful feedback. We look forward to serving you again!
Ring looking so beautiful it so amazing…
Ring looking so beautiful it so amazing I really like customer service was so kindly and very care person customer service very quickly reply. Delivery it so quickly service with DHL . But I recommend with new customers if you some one purchase you have to first right size then complete happy and perfect decision that
September 17, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Thank you for your feedback! We're thrilled to hear you loved the beautiful ring and appreciated our kind and attentive customer service. We're also glad you were satisfied with the quick DHL delivery. Your advice about selecting the correct size for a perfect purchase is truly valuable for new customers. We look forward to serving you again!
Both items fantastic for my wife’s…
Both items fantastic for my wife’s birthday and loved. Wonderful craftsmanship. I wanted to support your spectacular Turkish business! 🇹🇷🥂 GÜZEL İŞİNİZ İÇİN TEŞEKKÜR EDİYORUM VE ALLAH SİZDEN KORUSUN
September 10, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Thank you so much for your wonderful feedback! We're delighted to hear that both items were perfect for your wife's birthday and that you appreciated the craftsmanship. Your kind support of our Turkish business means the world to us!
GÜZEL DİLEKLERİNİZ İÇİN TEŞEKKÜR EDERİZ, ALLAH SİZİ DE KORUSUN. 🙏
I absolutely love my peridot ring
I absolutely love my peridot ring. The craftsmanship and the stone are fantastic. The ring came quickly and without problems.
I would have given a five, but I was disappointed that the lapis bracelet I ordered was too small- probably intended for women. My constructive criticism- indicate wrist size and offer different sizes as such bracelets are trendy for men too.
Returning the bracelet from Mexico by Mexipost is fairly unreliable and risky. Sending by Fedex would be twice the price of the bracelet. Thanks
June 18, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Thank you for your feedback! We're glad to hear that you love your Peridot ring and that the craftsmanship met your expectations. We also appreciate your constructive criticism regarding the lapis bracelet. Your suggestion to offer more options, especially for men, is valuable, and we’ll consider this to improve our product listings. Thank you again for your thoughtful review, and we hope to serve you again in the future!
Hyper fast delivery of my truly exquisite ring!
This was my first experience buying an Aqeeq ring online, I'm so glad I found them and highly recommend Boutique Ottoman, will definitely buy from them again. The ring arrived today, super fast shipping to Canada.
My Aqeeq ring looked just like the pictures on their website, absolutely gorgeous and excellent craftsmanship, also the ring size fit perfectly. Well worth the money in my opinion as I was extremely pleased with their service and quality, thank you so much!
July 8, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Thank you so much for your wonderful review! We're glad to hear that you had a great first experience with us and that your Aqeeq ring met your expectations. We always work hard to provide the best service and quality, so knowing you're happy with the craftsmanship and fit makes our day.
We look forward to serving you again in the future. Thank you for choosing Boutique Ottoman.
Perfect.
Perfect.
Same like the picture.
It came with gift box with 2 years warranty card.
I will order more for sure inshallah.
June 25, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
We are truly glad to hear that you are happy with the product and service you received. You are always welcome to Boutique Ottoman. Thank you very much for your frank feedback.
Excellent customer service
June 3, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Thank you for sharing your experience with us. Our Customer Service is working hard to achieve full customer satisfaction. Thank you for choosing Boutique Ottoman.
Reply from Boutique Ottoman Jewelry
We appreciate your positive feedback and we are glad to hear that your kids love it. Thank you very much.
product looked good but quality is questionable
I recently ordered a Misbaha from them; it was over $200. The gems looked good. However, the thread began to fray as soon as we got it, and it ultimately broke in less than a week. It is not the quality I was expecting at such a price.
April 28, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Dear Customer,
Thank you for your feedback. We're very sorry to hear that the Misbaha did not meet your expectations. We take pride in the quality of our products, and your satisfaction is our top priority.
Please note that every item you purchase from us comes with a 2-year warranty. To benefit from this warranty, simply reach out to us with your order number. We'll be more than happy to assist you in resolving this issue promptly.
Warm regards,
Customer Service Team
Boutique Ottoman
World class craftsmanship
I’m very impressed and happy with craftsmanship and quality of the silver finishing and aqeeq stone in the ring. Customer service was very prompt and helpful. I’m ordering from Ottoman Boutique again. Highly recommended.
April 10, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Your feedback is precious to us. Thank you for choosing Boutique Ottoman.
Very good quality
Very good quality. Delivery was very fast and can see every step. In real product more better then in photo. Highly recommended
April 20, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Thank you very much for your nice feedback, we appreciate it.
They don't ship exact ring I order some…
They don't ship exact ring I order some thing send me some thing eles and try to tell me they will gave me 10 $ discount if I gave them 5 stars reviews
March 8, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Dear Customer;
Your order number is 280743. Please contact with customer service with item pictures. If it is not same as your order we will do needful for you.
The quality was better than expected.
April 10, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Thank you for sharing your positive feedback! We're delighted to hear that the quality of your purchase exceeded your expectations. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help and appreciate your support!
Bought the ring for my hubby
Bought the ring for my hubby . He loves it but unfortunately bought the wrong size . Hv got it altered locally. But still maintain its beauty.
April 6, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
We're glad to hear that your husband loves the ring, despite the sizing issue. It's great that you were able to get it altered locally while still maintaining its beauty. If you ever need assistance with sizing or have any other questions in the future, feel free to reach out to us. We're here to help and appreciate your support!
A Genuine Aqeeq Ring
I was looking for the aqqeq ring, I looked everywhere on eBay & other websites , problem was that there was no guarantee that their aqeeq was genuine and not fake, then I found boutique ottoman website, their website has enough material to educate me to differentiate between yemani aqeeq and sulemani aqqeq, and I have bought a yemani aqeeq ring last week from their website, with confidence that stone is genuine & silver is 925! So there are many places which can sell you aqeeq in a silver ring, but you will always have doubts about it, when I bought my Yemeni aqeeq ring from boutique ottoman , I had no doubt about authenticity of the aqeeq or the silver ring, boutique ottoman is standing behind their product with 2 years guarantee and gave me certificate of authenticity for the aqeeq , I have peace of mind that I am wearing a genuine aqeeq ring!
March 21, 2024
Unprompted review
Reply from Boutique Ottoman Jewelry
Thank you for sharing your experience! We're thrilled to hear that you found exactly what you were looking for at Boutique Ottoman and that our website provided you with the information and confidence you needed to make your purchase. Providing genuine, high-quality products and ensuring customer satisfaction are our top priorities. We're glad to hear that you have peace of mind wearing your Yemeni aqeeq ring, backed by our 2-year guarantee and certificate of authenticity. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help and appreciate your support!
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