Bower Collective Reviews 8,019

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, particularly highlighting the limescale remover and toilet cleaner as exceptional. People appreciate the quality of the items, noting their pleasant scents and the overall positive impact on their homes. The ordering process is frequently described as easy, with many consumers valuing the subscription model and the ability to adjust future orders. The delivery service is also generally seen as prompt and efficient. However, some customers were not happy with certain aspects. A few people experienced issues with leaky bottles, leading to product waste. Additionally, some reviewers expressed dissatisfaction with the delivery service, specifically mentioning problems with Evri, such as erratic deliveries and inconvenient drop-off points, which led some to seek alternative companies.

What people talk about most

Product

Customers consistently note positive experiences with product, praising their effectiveness, pleasant scents,... See more

Quality

Customers consistently express satisfaction with the quality of products. Many praise the effectiveness of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy ordering process,... See more

Service

People report positive experiences with service. Customers consistently praise the great service, noting it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Bower products for over 2 years. Love all their products. I use them for all my cleaning needs for my clothes with its laundry liquid and beautiful scented fabric conditioner . Wonderful f... See more

Rated 5 out of 5 stars

I really love the toilet cleaner and limescale remover. They clean brilliantly and smell divine! I chose the Yuzu lemon which I love and the smell goes through the house. Their customer service is bri... See more

Rated 5 out of 5 stars

Easy ordering, delivered quickly, contents of the box exceeded my expectations. They were not kidding about the limescale remover being better than viacal. Had some old limescale deposit I had tr... See more

Rated 5 out of 5 stars

I like the reminder of my next order which gives me time to change it. It isn't easy to decide exactly what I will be needing months ahead of time so this opportunity to get the order right is great.... See more


Company details

  1. Cleaning Products Supplier
  2. Toiletries Store

Written by the company

Bower Collective are on a mission to eliminate plastic waste and provide customers with Earth's best sustainable home and personal care products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Rated 5 out of 5 stars

Impeccable product

Impeccable product! The smell is so amazing, it fees so refreshing everytime I use it in our bathroom. It gives a clean, uplifting and calm feeling.

April 20, 2026
Rated 3 out of 5 stars

The products clean well but the scent…

The products clean well but the scent is far too over powering.

It cleaned limescale very well in the shower and toilet and the sink looks great. The lemon smell was more synthetic than natural.

April 20, 2026
Bower Collective logo

Reply from Bower Collective

Hi Isabel,

We appreciate you sharing your experience and we're so glad our product effectively cleaned your bathroom! We're sorry the lemon scent was too strong and not as natural as you expected - though we do use naturally derived ingredients and fragrances, the cleaning agents are acidic enough to be effective, but can also cause that kind of "cleaning" smell when you're using them, but the fragrance left after the solution has dried or been rinsed away should be far less intense.

Thank you for your patience and support and we'll continue to review our products to produce the best possible fragrance!

Best wishes,

Hana - Team Bower

Rated 3 out of 5 stars

Great product, customer experience could be improved

I really love the products (limescale remover is amazing!) and loo cleaner also brilliant and will definitely reorder.

Unfortunately I haven’t found the customer service to be the best and the referral rewards seem impossible to use on your account, which seems counter intuitive when you are asking people to recommend your product…disappointing.

May 1, 2026
Unprompted review
Bower Collective logo

Reply from Bower Collective

Hi Kirsty,

We're happy you love our products! We appreciate your feedback regarding the referral program and customer service - we've ensured your most recent order had your referral voucher applied and we will continue to review our website navigation and service to improve.

Thank you for your patience and support, please let us know if there is anything else we can do to assist!

Best wishes,

Hana - Team Bower

Rated 5 out of 5 stars

Effective cleaning and a scent that isn't eye watering

I got the lavender milk fragrance starter box and have just ordered the yuzu box. The products smell lovely and last ages. Very impressed with the limescale remover, the smell is not as overpowering as normal limescale products and does a fantastic job of cleaning. The cleaning spray doesn't last long but that might be down to user rather than product volume. Again the product was effective. Looking forward to my yuzu scent delivery

March 26, 2026
Rated 5 out of 5 stars

Absolutely adore these products

Absolutely adore these products, they have a beautiful gentle sent to them and never irritate my very sensitive skin. The branding and bottles are beautiful and I have used them in my Airbnb properties and get great feedback from all the guests.

April 16, 2026
Rated 5 out of 5 stars

The quality of the products

The quality of the products, with the packaging, make these products worth the money. My home is clean along with my body whilst ensuring our planet is safe and my conscience clear. What more could you ask for!

April 16, 2026
Rated 4 out of 5 stars

I really like how easy it is to change…

I really like how easy it is to change orders. Plenty of warning prior to delivery. Web site is easy to navigate products are effective. Bit disappointed with fabric conditioner. Scent not particularly appealing. Similarly scents on hand and body wash not long lasting

April 15, 2026
Rated 5 out of 5 stars

good product and service

good product and service
I use the toilet cleaner and washing up liquid. Love the grapefruit scent. Both are effective.
I like that I can return all the plastic packaging in a free post envelope for recycling.

April 16, 2026

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