Bowhayes TreesReviews 

15
TrustScore 4.5 out of 5

4.3

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Company details

  1. Garden Center
  2. Plant Nursery

Written by the company

At Bowhayes Trees, we’re passionate about helping you create a thriving, beautiful outdoor space. As a specialist tree nursery, we offer an extensive range of high-quality trees, hedging, and shrubs, carefully selected and grown to ensure strong, healthy plants that establish well in your garden. Why Choose Us? - Exceptional Quality: Our trees and plants are nursery-fresh, grown and selected by experts to ensure they arrive in top condition. - Wide Selection: From native trees to ornamental varieties, fast-growing screening, and mature specimens, we provide options for every garden and landscape. - Delivered to Your Door: We carefully package and deliver plants straight to your home across the UK, making it easy to transform your garden. - Expert Advice: Whether you’re a seasoned gardener or just starting out, our knowledgeable team is here to help with planting advice and recommendations. We’ve been trusted by gardeners, landscapers, and homeowners across the UK for years, and we’re dedicated to ensuring every customer receives excellent service and plants they’ll love.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

15 reviews

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1-star

No history of asking for reviews

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4.3

All reviews

(15)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Listened to Customers requirements

Firstly they listened to my requirements, secondly they provided options, thirdly they provided trees to best suit my requirements.

February 27, 2026
Unprompted review
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Reply from Bowhayes Trees

Thank you so much David for taking time to provide your feedback here. We are so happy that you are pleased with the orchard we planned and planted for you. We can't wait to hear about the bountiful harvest you will hopefully have in future. It was a pleasure to work with you on your project.

Rated 5 out of 5 stars

Had a tree that didn’t take .

Had a tree that didn’t take .
And they have delivered another one free of charge.
Contacted them and they told me that they had a problem looking for a similar tree.
I then accepted a container grown tree and all looks good.
This review will replace my original as they have solved the problem and l will definitely buy again from this company.
Spoke with Fiona but email and she solved the problem.

November 21, 2025
Unprompted review
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Reply from Bowhayes Trees

Dear Robert. Thank you for taking the time to add a further review following your experience. We’re glad we have managed to sort things out for you and hope you have much success with this tree. Fiona

Rated 5 out of 5 stars

Perfect wedding anniversary

Come here yesterday evening for a night for mine and my withy 10 year wedding anniversary, Howard met us at the gate with a smile , took us to the the shop sat us down took us though the map of the farm , it’s absolutely amazing, so quite , peaceful, set in the middle of a apple orchard, there is a hill to walk up but you can use a wheel barrow for bags , there home made cider is on point! Paid for extra wood so we could sit in the sunset and have a few drinks, card games and relax!! They have loos, shower, cooking facilities , bed was clean and comfortable too! Will do this next year too probably

September 18, 2025
Unprompted review
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Reply from Bowhayes Trees

Thanks so much Jonathon. We're so glad you enjoyed your anniversary celebration staying in our orchard with our sister business - Bowhayes Farm Glamping. It's such a special location for both the tree nursery and the glamping and we love being able to share it with all our customers. Hope to see you again soon.

Rated 5 out of 5 stars

Great service and terrific trees

We've had a great service from Bowhayes Trees over the last two years. Both Howard and Fiona are so knowledgable about their wide range of trees and shrubs, and are generous with their time in providing suggestions and advice. We've created a mini-woodland with over 20 of their trees and all are growing really well. We also planted a long hedge with their wildlife hedge mix of whips. Yesterday we returned for some more plants - there is always something new and interesting to choose from.

June 10, 2025
Unprompted review
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Reply from Bowhayes Trees

Thank you so much for your feedback Judith. We really enjoyed helping you with your planting plans and would be happy to work with you again if you ever need us.

Rated 5 out of 5 stars

Good range of healthy trees

When we visited the nursery, Fiona was on hand and we were able to use her expert advice to choose a beautiful amelanchier lamarckii. This has now been safely delivered, a lovely healthy tree which will give pleasure for many years to come. Recommended.

May 24, 2025
Unprompted review
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Reply from Bowhayes Trees

Thank you so much for taking the time to write a review and for your lovely feedback. We're thrilled we managed to supply you with a great tree for your garden and we hope you have years of pleasure from it.

Rated 5 out of 5 stars

Purchase of silver birch tree

Amazing service from start to finish!!

I asked so many questions and the replies were super quick and helpful.

My beautiful silver birch arrived today in a sturdy box and ready to plant. Then I emailed some more questions (lol!!) about pruning, which were immediately answered by Fiona.

Great company - thank you so much!!

May 9, 2025
Unprompted review
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Reply from Bowhayes Trees

Thank you so much for sharing your feedback Malinda. We really appreciate you taking the time to do this. So happy you are pleased with your tree and we hope you have so much pleasure watching it grow over the years.

Rated 1 out of 5 stars

Sold me a dying tree

I ordered an expensive apple tree from this company. Upon receiving the tree the leaves were curling and it looked distressed. We planted it and kept it watered but the leaves started to turn black. I contacted them to ask for a replacement or refund but they refused. I will never buy from this company again and I suggest you don't either. A very bad, and expensive, experience.

May 11, 2024
Unprompted review
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Reply from Bowhayes Trees

We're sorry to hear that you're unhappy with your experience. At Bowhayes Trees, we take great care in supplying healthy, high-quality trees, and we want all our customers to have success in growing them.

After you reached out to us, we carefully reviewed the photos of your tree and provided guidance based on our expertise. From the images, it appeared that the tree had been planted too deeply, which can restrict access to oxygen and lead to stress symptoms such as leaf curling and blackening. We recommended replanting at the correct depth to give the tree the best chance of recovery.

We always strive to help our customers troubleshoot any establishment issues, as trees are living plants that require proper planting and care to thrive. While we were unable to offer a replacement in this case, we did provide tailored advice to support the tree’s recovery, and we encouraged you to keep in touch if concerns persisted.

We understand how frustrating it is when a tree doesn’t establish as expected, and we truly regret that you were not satisfied with the outcome. If you’d like to discuss this further, we’d be happy to continue the conversation—please don’t hesitate to get in touch.

Best wishes,
The Bowhayes Trees Team

Rated 5 out of 5 stars

Good service and products

Kept in communication, emailed to confirm order, emailed to confirm dispatch, quick delivery, well packaged and lovely healthy trees

March 12, 2024
Unprompted review
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Reply from Bowhayes Trees

Thank you so much for your feedback.

Rated 2 out of 5 stars

Avoid this company

ordered almost 3 weeks ago, chased a week ago and they said a couple of days, no delivery no reply to my emails. rubbish

February 29, 2024
Unprompted review
Rated 2 out of 5 stars

Placed an order for 25 dog rose which…

Placed an order for 25 dog rose which were never received suppposed to be lost in transit.
Was offered a replacement 1 week ago. I have emailed the company on numerous occasions to see if they have been dispatched. No response back
Very disappointing

February 6, 2024
Unprompted review
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Reply from Bowhayes Trees

We're very sorry to hear that you were disappointed with your experience. We completely understand how frustrating it is when an order is delayed due to courier issues, and we sincerely regret any inconvenience caused.

After learning that your original order was lost in transit, we arranged for a replacement to be sent out and also issued a partial refund as a goodwill gesture. We always aim to respond to customer queries as quickly as possible, so we’re sorry if there was any delay in our communication.

Customer satisfaction is incredibly important to us, and we’re grateful for your patience while we worked to resolve this issue. If there’s anything else we can do for you, please don’t hesitate to reach out—we’d be happy to help.

Best wishes,
The Bowhayes Trees Team

Rated 2 out of 5 stars

Better Communication Needed

Item showing as in stock so I ordered it, then heard nothing else. 2 weeks later and an e-mail from me asking for an update was ignored for 4 days before a final contact after 16 days to say the item wasn't available. Mistakes happen, but keep the customer updated please! As a positive the refund was promptly dealt with.

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent shrubs, efficient processing and excellent delivery.

I had not used this company before. They were excellent when I ordered two Viburnum shrubs.
The order was processed, clearly acknowledged by email and very well packed and delivered on time.The plants were of excellent quality.
The delivery company used (Tuffnells) are also excellent. I highly recommend this company.

June 26, 2020
Unprompted review

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