Ordered a product with next day working delivery (extra £10 cost). Nothing delivered over the next 2 working days and no update since original order confirmation. I have contacted via email and... See more
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See what reviewers are saying
Stumbled upon this company whilst trying to find a UK based supplier of my first choice phone. Usually, I buy from well known names but they could not provide. Researched the reviews, which were very... See more
Item as described, new and in the original packaging. Delivery wasn't next day as I ordered after Christmas cutoff time, but I was very professionally and kindly sent an email saying because it had p... See more
Phone arrived with in 48h order on a weekend with a one hour time slot sent to me 5 hours before delivery so plenty of time to make sure I was home. Phone was packed well for courier when opened as de... See more
Company details
Written by the company
At BoxedTech our team are comfortable being behind the scenes and letting our website do the talking. But sometimes people want to know more. We are mad about Tech – our daily mission is to search the world for awesome products at unbelievable prices using our trusted network of suppliers. Our service team’s job is pretty simple – they make sure the only thing you need to think about is enjoying your new purchase.
Contact info
Britannia House, Pier Road, TW14 0TW, Feltham, United Kingdom
- 0800 195 2641
- help@boxedtech.co.uk
- www.boxedtech.com
3.1
Average
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very pleased with this purchase had a…
very pleased with this purchase had a small problem at first, down to me but boxtect were on hand.thanks
November 29, 2020
Brilliant service.
Ordered phone for my daughters birthday. Phone was a reasonable price.Boxedtech kept me in the loop via email as to order being received and when it was being delivered. Order was delivered on date advised which was really convenient as I could arrange to be home at the time and date I was told. As its not my daughters birthday yet the box hasn't been opened but it is the Box for the make and model ordered. Would definitely use again and certainly recommend.
November 28, 2020
Best service
November 28, 2020
Perfect
Absolutely perfect service from BoxedTech.
I ordered 2 phones from them as they were cheaper than Amazon.
The phones arrived next day at the specified time (the communication was all excellent)
However, one of the phones was missing a case. A quick online chat to tell them, and a new case was dispatched which also arrived next day.
Cannot fault them at all, and I would happily recommend them if you're in the market for a new phone.
November 28, 2020
Unprompted review
Brilliant service
Brilliant service, never heard of this company but glad I came across it! Great prices on a range of products. Will be using again and getting people I know to use them too!
November 26, 2020
My solar wedge light arrived when it…
My solar wedge light arrived when it should’ve and I’m very impressed with it
November 25, 2020
Ordered the Samsung A71 and told it…
Ordered the Samsung A71 and told it would be delivered on the 23rd, but it came 2 days early!!! So happy. I purchased this £60 cheaper than Amazon or Carphone Warehouse and was skeptical about the price difference. But, I will buy every electric appliance from you in the future. Thanks so much.
November 25, 2020
Really impressed
I was a little skeptical about using box tech, now I won't use anywhere else.
Arrived faster than my amazon orders, as described.
Impressed.
November 25, 2020
Very very good
November 24, 2020
Excellent price, quality and service
The price was so fair compare to other website. Postage was excellent, got it with 48hours. Will definitely visit again.
November 24, 2020
Top phone at a sensible price - but is it new?
Top phone at a sensible price. Box was sealed but there was evidence the box had been opened before (finger marks on the phone screen protector and ripped cardboad where the SIM ejector tool is located). The phone works fine, so I am OK.. but I have my suspicions these are returns being sold as new?
Follow up to the repky: thanks for your comments. As I said the phone works fine and a few fingerprints etc don't concern me! I assume this was from the factory, and don't expect any replacement etc. Many thanks.
November 24, 2020
Reply from BoxedTech.com
Hello Alex, thanks for your feedback - everything we sell is 100% brand new. We source from many suppliers, and all our products have manufacture warranty - if something is wrong with the packaging we will take the phone back for a refund or replacement. We are sorry about your experience, sometimes things do go wrong, but rest assured we stand by our promise if you are not 100% satisfied we will next day refund your purchase, or offer a replacement.
Great service.
Great service.
Ordered the wrong generation of phone and it was sorted and refunded quickly. Very polite person who helped me sort everything out. Delivered when it said it would be.
November 24, 2020
Great service
I've purchased a couple of phones from BoxedTech; great service, rapid delivery and both were new devices in sealed packaging as advertised. Great!
November 24, 2020
Very happy with my purchase
Very happy with my purchase, arrived quickly and in perfect order
thanks
November 24, 2020
Ordered a phone from this site for my…
Ordered a phone from this site for my husbands Christmas. I received the phone the next day, was very easy to use the website and will definitely buy from this sure again.
November 23, 2020
Item is a battery for my Sony Viao…
Item is a battery for my Sony Viao Laptop. It arrived very quickly, well packed and correct. It was as described and worked perfectly so far.
Good seller and good product.
November 23, 2020
Excellent service great products
November 23, 2020
Got my goods in time thank you
November 22, 2020
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