I ordered 2 shelves never received them and no response from company thankfully I paid through PayPal so was able to get full refund this so called company needs investigating as such a big scam avoi... See more
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An absolutely awful experience. I ordered some placemats, shortly afterwards received an email saying that the order was received and being dealt with then.......nothing total radio silence, no repl... See more
If I could give an ultra negative rating I would. I just wish I had looked at reviews before purchasing something from this business. As others have said this director/limited company fail to respond... See more
Thank goodness I didn't buy an expensive item just to be ripped off. Bought a cushion cover, never arrived, they never respond to emails. Trading standards need to get involved. Wish I'd read revi... See more
Company details
Written by the company
Whether you are planing to give your home a new style or simply looking for accessories to go with your decor style, Boxzy is established as the destination online store for keeping up with the latest home decor without breaking the bank.
Contact info
592 London Rd, TW7 4EY, Isleworth, United Kingdom
- 07875713159
- info@@boxzy.co.uk
- www.boxzy.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Did not receive my order I’ve emailed…
Did not receive my order I’ve emailed few times no reply been 3 weeks was told 3-5 days deliver
Ordered set of two mugs
Ordered set of two mugs, wrong item arrived. No response from seller after emailing twice. Would never use this company again
Have asked for a VAT receipt on 3…
Have asked for a VAT receipt on 3 occasions, no reply
Wonderful and cute item which matches…
Wonderful and cute item which matches perfectly on the art pop vibe on the mantle. Description made the item to a tee.
Delivery was fast too and very well packaged. Will definitely buy again.
Useless company
Useless company, purchased something on the 3rd September and was meant to be delivered on the 5th September…it’s now the 13th and I’m still waiting and the delivery company still haven’t received the item from them. They’ve apparently resent the item again but can’t even give me a tracking number. Would never buy from them again!!
Delayed delivery
This was a gift and supposedly delivered with 3 - 5 days. It turned up around a week after this time. However, the end product was lovely
This item was a gift for a friend and…
This item was a gift for a friend and she loved it! It was beautiful.
Time wasters
Very poor service. Ordered an item due for delivery within 3-5 working days, which did not arrive within that timeframe. Sent an email to customer service asking when it might be dispatched, and an hour later received an automated refund with no explanation or apology. Time wasters.
Also enjoyed their attempt to have this review removed claiming I had left a review for the wrong company - no, definitely the right one. Perhaps better customer service would lead to better reviews?!
Paid the extra for next day delivery
Paid the extra for next day delivery. Ordered before 4pm as advised but order was delivered 2 days later. Raised this through the message option on the web site and never received a response.
Haven’t as yet received it.
Awful items and no customer service.
Awful items and no customer service.
I purchased coasters.They arrived chipped and dented. I immediately sent an email, a week later, still no response.
Do not purchase from this sham of a company.
Wrong goods sent
It was hard work dealing with this company but am pleased to report that the issue has now been resolved to my satisfaction. The owner was extremely gracious and apologetic.
I am very pleased with my Purchase
I am very pleased with my Purchase. It was very quick delivery. I am a very happy customer.
Order still not received and no…
Order still not received and no response from Boxzy
Love my little quirky toilet roll…
Love my little quirky toilet roll holder. Keeps the loo rolls out of the way from my pesky puppy 🐶
Item I ordered was sold out
Item I ordered was sold out, I was given my money back straight away and offered a different alternative clock.
This wasn’t suitable as it was a present for someone who likes bees, so they offered me a Bee Teapot as a gift, no charge for item or postage.
First class service.
Good quality product,good value
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