Boxzy.co.uk Reviews 60

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered 2 shelves never received them and no response from company thankfully I paid through PayPal so was able to get full refund this so called company needs investigating as such a big scam avoi... See more

Rated 1 out of 5 stars

An absolutely awful experience. I ordered some placemats, shortly afterwards received an email saying that the order was received and being dealt with then.......nothing total radio silence, no repl... See more

Rated 1 out of 5 stars

If I could give an ultra negative rating I would. I just wish I had looked at reviews before purchasing something from this business. As others have said this director/limited company fail to respond... See more

Rated 1 out of 5 stars

Thank goodness I didn't buy an expensive item just to be ripped off. Bought a cushion cover, never arrived, they never respond to emails. Trading standards need to get involved. Wish I'd read revi... See more

Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store
  3. General Store

Written by the company

Whether you are planing to give your home a new style or simply looking for accessories to go with your decor style, Boxzy is established as the destination online store for keeping up with the latest home decor without breaking the bank.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Useless company

Useless company, purchased something on the 3rd September and was meant to be delivered on the 5th September…it’s now the 13th and I’m still waiting and the delivery company still haven’t received the item from them. They’ve apparently resent the item again but can’t even give me a tracking number. Would never buy from them again!!

September 13, 2024
Unprompted review
Rated 3 out of 5 stars

Delayed delivery

This was a gift and supposedly delivered with 3 - 5 days. It turned up around a week after this time. However, the end product was lovely

July 30, 2024
Rated 1 out of 5 stars

Time wasters

Very poor service. Ordered an item due for delivery within 3-5 working days, which did not arrive within that timeframe. Sent an email to customer service asking when it might be dispatched, and an hour later received an automated refund with no explanation or apology. Time wasters.

Also enjoyed their attempt to have this review removed claiming I had left a review for the wrong company - no, definitely the right one. Perhaps better customer service would lead to better reviews?!

July 30, 2024
Unprompted review
Rated 3 out of 5 stars

Wrong goods sent

It was hard work dealing with this company but am pleased to report that the issue has now been resolved to my satisfaction. The owner was extremely gracious and apologetic.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Item I ordered was sold out

Item I ordered was sold out, I was given my money back straight away and offered a different alternative clock.
This wasn’t suitable as it was a present for someone who likes bees, so they offered me a Bee Teapot as a gift, no charge for item or postage.
First class service.

November 29, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look