Had the easiest clients — first-time buyers, no chain, and a high-street lender — yet somehow it still took roughly nine months to reach completion. I ended up having to chase documents on their beha... See more
Company replied
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Very disappointed with the lack of communication from Ramsgate branch. Didn’t always respond to my emails on sale of my late father’s property. Twice I was asked documents that I had given them before... See more
Company replied
As part of my work I have to deal with a number of local law firms around Canterbury usually not selected by me but managing a deal that I have to get involved in. In my experience, Boys and Maughan a... See more
Company replied
We used the Margate office for the purchase of our house in 2015, and were extremely disappointed with the standard of service received. Now we are selling our home, and were dismayed to find o... See more
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Company details
Written by the company
Boys & Maughan Solicitors provide trusted local legal services to individuals and businesses across East Kent. Established over 200 years ago and widely recognised for their excellent reputation (client reviews are available via the homepage of their website), Boys & Maughan has five offices in Canterbury, Margate, Birchington, and Ramsgate. Their areas of expertise include conveyancing, commercial property, landlord and tenant matters, divorce and family law, disputes and litigation, wills and probate, and employment law.
Contact info
India House, 11-13 Hawley Street, CT9 1PZ, Margate, United Kingdom
- 01843 234000
- reception@boysandmaughan.co.uk
- www.boysandmaughan.co.uk
2.3
Poor
46 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Worst service ever
Worst service ever! Three weeks to respond to emails, 11 weeks to verify proof of funds. This company takes zero accountability for their poor service. I would not encourage anyone to use these services and watch for estate agents that partner with them. Appalling from start to finish!
July 6, 2021
Unprompted review
Reply from Boys & Maughan Solicitors
Mr Elias, we were concerned to read your review and will shortly be in touch with you privately.
Doesn’t even deserve a 1 star but can’t…
Update: They say I am not their client but the estate that I am an executor of is their client (the estate is paying their bill NOT who they say is their client) thus I am their client they just dont want to talk to me as they know they are in the wrong! Proves my point AVOID THIS place like the plague.
Doesn’t even deserve a 1 star but can’t give any less!!
SHOCKING people work in this so called solicitors. Sue Jull, is the worst solicitor I’ve ever dealt with. I’m a named executor of the will, however have NEVER, NEVER been contacted by this firm to advise of this. Just rubbish stories about the other executor being their client! I don’t think so you work for the estate of the will (who will pay you for your shoddy work) not them. Will be seeking legal advise on your poor and below standard work.
AVOID THIS FIRM AT ALL COST!
June 18, 2021
Unprompted review
Reply from Boys & Maughan Solicitors
This reviewer is not our client so we are unable to comment.
Boys&Maughan Margate - avoid!
We used the Margate office for the purchase of our house in 2015, and were extremely disappointed with the standard of service received.
Now we are selling our home, and were dismayed to find out that our buyers have instructed the same office.
We are now a month into the process, and no-one in the Margate office has even bothered to acknowledge contact from our solicitor let alone do any work.
Please - avoid them at all costs!
November 9, 2020
Unprompted review
Reply from Boys & Maughan Solicitors
Unfortunately, we were not alerted when you posted your review, Nicole. Had we been we would have wished to speak to your solicitor about your concerns. We can't comment on them publicly because, as you made clear, you were not our client for this transaction.
Absolutely unacceptable service
Absolutely unacceptable service, I was on the receiving end as I was selling my property and my buyer was using you, totally unprofessional, unorganised outfit and should be ashamed
Best thing you did was getting rid of Peter Styles
Your company has wasted my time and money and I’ll be seeking an apology via my solicitor!
Avoid at all costs
October 17, 2020
Unprompted review
Reply from Boys & Maughan Solicitors
As you are not our client, Peter, we cannot comment. We also can't look into it because we only know your forename from your review. We wish you well and hope your sale was completed successfully.
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