Bpost Reviews 274,143

Strikes are not supposed to be paid by the customer! Somhow we pay for this now! I cant receive my order nor I can get my money back! Never again!

I did not receive my parcel

The package has no damage and the personnel was accommodated and effecient...

perfect service, delivery of box with sensitive material, in perfect shape.

Ease of 24/24 7/7 package retrieval by means of box with QR access

The ongoing strike is blocking many people from receiving their parcels, documents, and important deliveries. This creates delays, frustration, and uncertainty for customers who rely on this service every day.

It is also difficult to understand how a service that is so important to society can remain partially blocked for nearly 20 days. Very few essential or widely used services could stop operating for that long without serious consequences for the public.

At the same time, a situation like this shows that something is clearly not working between management and employees. When a conflict reaches this level, it is the responsibility of leadership to step in and find a fair solution.

Right now, customers are the ones paying the price. If this continues, the company risks losing not only time and efficiency, but also its reputation and the trust of its long-time clients.

Until things improve, I honestly don’t see myself continuing to rely on this service in the future.

2026
Even parcel from foreign eBay
Arrived at destination locker
And many good reminder emails

No parcels lost past handful years destination Belgium Netherlands

I got an email that my parcel was delivered to my mailbox but I didn’t received anything and I don’t know where’s my parcel is now

My parcel was falsely marked as delivered. I was home, nobody rang the bell, and my mailbox was empty. My delivery preferences were ignored again. Very careless and unreliable service.

Nearly 20 days to respond to a request which bpost said they would give reasons. No reason given just a demand for money. The parts that came were a replacement for parts that had been broken in transit originally. And I paid nothing for. I had already paid import duty and VAT on the original purchase. No place for bpost to recognize this. They sadly have a monopoly. I sent evidence of a zero invoice. Nothing except a demand for money

They arrive on time and let you know ahead of time when they will come. The best for me.

An unknown person took my package, and I had to spend time looking for it; he even opened it, which made it twice as upsetting. The courier was very careless, failing to ask for my name and handing the package over to a stranger.

It is very hard to unlock the system

Personnel are friendly and helpful

Bpost always timely and safety of your parcel is a priority to them. This is why I am always relax when my parcel is to be delivered by Bpost.
Thanks

Speedy delivery

TOP SERVICE AS ALWAYS! When I order something and I know the carrier is Bpost, I never have to worry coz my package always arrive on time. Keep up the good work dear Bpost team!