Bradford Bathroom Company Reviews 

1,226
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Bought and paid for GROHE Icon 150 handshower. Message from someone called Sam who said shipment delayed, could I wait a month. Never heard from them again despite daily messages for a week asking... See more

Rated 1 out of 5 stars

26/07/2026 order bath shower mixer no answer for 8 days in stock if ordered dispatched in 24 hours. My work it’s delayed for 1 week know and client not very happy. Magic.

Rated 2 out of 5 stars

Pros - competitive on price and speedy delivery Cons- hard to get hold of and cannot leave a voicemail as mailbox always full. Ordered various items- toilet didn’t arrive- apparently I had... See more

Rated 5 out of 5 stars

Ordered 2 RAK Mini Resort toilets from Bradford's as they were the cheapest I could find on the internet. Significantly cheaper than some of the big name suppliers. Delivered the items in a few days.... See more

Company details

  1. Bathroom Remodeler

Information provided by various external sources

We are a friendly small team based in Bradford providing Bathroom and Kitchen Fixtures and Fittings and Everday Yorkshire Prices. We can provide advice, Bespoke Quotations and much more, the only thing we don't provide is fitting. Please contact us for further information regarding our services.


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(1,226)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality, great price

Good customer service. Kept updated via email on despatch and delivery. No problems very professional and very competitive in price, happy with purchase great quality.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product at a great price and…

Excellent product at a great price and shipped within the time specified .
Had a query just after ordering, and after leaving a message on the help line a very helpful member of staff contacted me within 15 minutes with the answer.

March 15, 2023
Unprompted review
Rated 1 out of 5 stars

Hopeless ‘customer service’ and Roper Rhodes tap rubbish

Received a hopeless swan neck tap by Roper Rhodes which just glugged water even though it was advertised as the opposite, no info on description saying this could happen but retailer saying this is normal, like anyone would want a tap costing £120 that performs in this way. Going round in circles with BB and RR and not getting anywhere for weeks. No ‘customer service’ at all and RR manufacturer’s guarantee clearly worth nothing. Could’ve spent £50 and had less bother and a better tap. BB not bothered and not willing to take any accountability as the retailer. I would suggest avoiding both companies unfortunately

February 17, 2023
Unprompted review
Rated 1 out of 5 stars

The toilet seat description wasn’t 100%…

The toilet seat description wasn’t 100% correct and the customer service Roper Rhodes was absolutely helpless and blaming the pan.
Bradford Bathroom were good and even checked what’s going on.

February 15, 2023
Unprompted review
Bradford Bathroom Company logo

Reply from Bradford Bathroom Company

Hi,

Firstly, we apologise if the website description is not correct this is something we can look into for you.

We are concerned as we have no record of contact from yourself to investigate this issue, no call or email has been received to our office.

Please can you contact ourselves on 01274 732 933 or sales@bradfordbathroomcompany.com at your earliest convenience and we will look to resolve this for you.

Kind Regards,
Customer Service

Rated 5 out of 5 stars

I was very impressed with Bradford…

I was very impressed with Bradford Bathroom Company. First, great care was taken with the packaging and delivery of the Francis Peglar taps I ordered. Second, I was delighted with the quality of the taps themselves. Beautifully made and even wrapped in their individual cloth bags. The pricing is very competitive and their technical support person was very helpful when I had a query about an aspect of fitting. From my experience I can definitely recommend this company and will not hesitate in using them again in future.

February 17, 2023
Unprompted review

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