Bradford Bathroom Company Reviews 

1,226
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Bought and paid for GROHE Icon 150 handshower. Message from someone called Sam who said shipment delayed, could I wait a month. Never heard from them again despite daily messages for a week asking... See more

Rated 1 out of 5 stars

26/07/2026 order bath shower mixer no answer for 8 days in stock if ordered dispatched in 24 hours. My work it’s delayed for 1 week know and client not very happy. Magic.

Rated 2 out of 5 stars

Pros - competitive on price and speedy delivery Cons- hard to get hold of and cannot leave a voicemail as mailbox always full. Ordered various items- toilet didn’t arrive- apparently I had... See more

Rated 5 out of 5 stars

Ordered 2 RAK Mini Resort toilets from Bradford's as they were the cheapest I could find on the internet. Significantly cheaper than some of the big name suppliers. Delivered the items in a few days.... See more

Company details

  1. Bathroom Remodeler

Information provided by various external sources

We are a friendly small team based in Bradford providing Bathroom and Kitchen Fixtures and Fittings and Everday Yorkshire Prices. We can provide advice, Bespoke Quotations and much more, the only thing we don't provide is fitting. Please contact us for further information regarding our services.


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

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2.9

All reviews

(1,226)

4 reviews in the last 12 months

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Rated 2 out of 5 stars

Don't believe the guarantee

We had shopped at the Bradford Bathroom Company for a couple of items (a Belfast Sink and a Kitchen mixer tap). The mixer tap had a 5 year guarantee and, 4 years after purchase, it began leaking from the base of the spout. I contacted BBC and was told that the seals are only covered by a 1 year guarantee (I didn't see that anywhere on their site, just huge letters saying it was a 5 year guarantee). They then gave me a phone number which was supposed to be for the manufacturer which wasn't a good number (disconnected) and when I replied back to BBC, I haven't had a response back in two weeks. In summary, they sell nice items but customer service isn't great.

July 11, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered shower bath

Ordered shower bath, was told delivery date when stock would come in but fortunately received 2 weeks earlier. Excellent delivery and received in perfect condition. With Bradford BC you can speak to nice people on the phone, not an option with Victorian Plumbing who I ordered off a few months earlier and received broken shower cubicle and who you can’t phone to resolve!
Would definitely use Bradford again.

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

I was very glad to be able to have support by telephone from the customer sales department and when my call was transferred I was given helpful advice by the technical adviser. The purchase and delivery process was very efficient. The prices for the products I purchased were competitive.

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service speedy delivery

Excellent service speedy delivery. On delivery asked that we check the sink. Hood price too. As so many things now delivery charge I felt a bit pricy. Guess almost everyone charges now and those that don’t put it on the price

May 21, 2022
Unprompted review
Rated 5 out of 5 stars

First Class Service and Advice

Having had previous problems getting a quality replacement toilet seat to fit, I found a Roper Rhodes one that looked promising on the Bradford Bathroom Company site. I contacted the company as I wasn't clear whether this seat would fit. I was given advice on exactly how to measure my pan, and the Service Manager, Tom Gasson offered to help further if I could send a photo along with the measurements, which I did straight away at 5 p.m. At 9 am I found the helpful reply from Tom which enabled me to order straight away. I had a follow-up 'Thank you ' email from for my order, and though they normally deliver within 3-4 working days he promised to send it for next day delivery, as he could see from the photo that I had no seat at all.
I thought this was first class service, and Bradford Bathroom Company will be my 'go-to' company for all bathroom and sanitary ware in future.

May 17, 2022
Unprompted review

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