Bradfordsbakers Reviews 2,017

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Paid extra for delivery for a specific date, the afternoon tea was not delivered on the date and was spoiled when eventually delivered. Contacted them using the customer service email 3 times had thr... See more

Rated 1 out of 5 stars

The cakes were ordered deliberately for their frosting and the strawberries for their chocolate coating. However on arrival it was clear that the box was far too small for both items. As a result the... See more

Rated 1 out of 5 stars

Tried to send a box of cup cakes to the physio dept at local health centre. Ordered Thursday 2nd April and arranged for delivery today Tuesday 7th April. Delivery was attempted next day 2nd Apri... See more

Rated 5 out of 5 stars

I’ve used Bradford’s Bakers on numerous occasions now, and every time the cakes have been delivered on time. They always look fabulous and have always been devoured in days! Sadly being the sender... See more

Company details

  1. Gift Shop

Written by the company

Food Hampers & Christmas Hampers Delivered UK & Worldwide. We supply hampers throughout the year. Incredible choice at great prices.


Contact info

2.2

Poor

TrustScore 2 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you

Thank you for your assistance and excellent service in delivering on time to my Father on his 60th birthday, this was greatly appreciated.

July 2, 2019
Unprompted review
Rated 3 out of 5 stars

The first lot of cupcakes arrived in a…

The first lot of cupcakes arrived in a squashed, battered mess. I rang Customer Services and was told that a replacement box would be sent out to me immediately.

The second box arrived as promised, the day after, but with different decorations on top to the ones I ordered.

I couldn't be bothered ringing again and so just accepted them.

To be fair, the cakes were delicious, but I don't think I'll be ordering again. Sorry.

July 2, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! I was a little weary about the cupcakes being delivered on time and on the correct date... But Bradsford Bakers were completely true to their word! Would 110% recommend to anyone and everyone! Also they look beautiful and taste heavenly!!

July 2, 2019
Unprompted review
Rated 4 out of 5 stars

It is very easy to order on line from…

It is very easy to order on line from this company and they have a wonderful website. However, as for delivery I have no idea as it was a present and being delivered elsewhere. I have said before when asked for my opinion after placing an order...Bradford Bakers should take the recipient's email address for feedback and not the senders' email address, however, they only take the sender's contact details.

July 2, 2019
Unprompted review
Rated 5 out of 5 stars

Suitable for any occasion

Use for a variety of occasions from Well Done, Thanks to Happy Birthday and have sent all over the country - never disappointed.

You can vary the number of cupcakes to suit the situation and wallet.

July 2, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent products and customer service

I have ordered on lots of occasions to send gifts to friends and family. The gifts are always well presented and delicious. The only time I had a problem was actually the courier’s fault when they didn’t deliver on time and Bradford’s sorted it quickly and sent a new gift out to the recipient.

July 2, 2019
Unprompted review
Rated 5 out of 5 stars

Deeeeelicious!

Ordered some cupcakes for my daughter’s birthday. They arrived on time and were fresh & beautifully presented, as well as being absolutely delicious. Will use Bradford’s again.

May 6, 2019
Unprompted review
Rated 5 out of 5 stars

Great service from Bradfords Bakers

Great service from Bradfords Bakers. Wanted to send a gift for Mother's Day but not necessarily the options showing on their website. On contacting customer services they were more than happy to do the mix of cupcakes I wanted, it was no hassle for them at all. Would highly recommend them and from what I hear the cupcakes were lovely. Will definitely use them again.

May 2, 2019
Unprompted review
Rated 5 out of 5 stars

Have used Bradfords several times as I…

Have used Bradfords several times as I live overseas, a good way of sending presents to people in the UK. Never had any problems, people have always been pleased with what I have chosen using the descriptions/photos from the webpage.

May 2, 2019
Unprompted review
Rated 5 out of 5 stars

Fancy Afternoon Tea Selection.

I was delighted with my first experience of Bradford’s Gifts. My grandson and I sent this edible delight to my florist daughter to enjoy for Mother’s Day. She was thrilled to receive this surprise treat and was delighted with the delicious selection which was shared with and enjoyed by herself and her staff. I would not hesitate to re-order another surprise treat when the occasion arises.
The delivery was prompt and the presentation of the gift most appropriate.

May 2, 2019
Unprompted review

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