Ordered a Brattonsound RL5+ and received updates regarding delivery etc. It arrived damaged had been dropped on its corner. (No surprise when a 40kg steel box is only protected by a cardboard box an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Bradford Stalker is Newcastle's leading hunting shop, we have served the North East since 1980 with the best in air rifles, scopes and shooting clothing.
Ouston Bank Farm, DH2 1BB, Chester le Street, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent communication and service.
Fast delivery and airgun pellets very well packaged .

Reply from Bradford Stalker
Did what it said on the tin and all for a good price.

Reply from Bradford Stalker
It was a fast easy service apart from the recipient details i was asked to complete because the gift voucher was sent to my son instead if me so spoilt his Christmas surprise

Reply from Bradford Stalker
Reliable and prompt delivery. Very satisfied with company and service.

Reply from Bradford Stalker
Ordered Friday morning and my package arrived in the Saturday morning post, can't get better than that

Reply from Bradford Stalker

Reply from Bradford Stalker
I bought of the the Brattonsound SC2S Storage Cabinet 2 Shelves. Teice it was delivered damaged. Not my fault. I didn't want to accept a £20 discount ans the offer of having some paint sent out. I wanted a fully complete cabinet without any weaker points for rust to attack. The cabinets had been bent from a substantial knock/s. They did send the second out promptly but unfortunatly that was also damaged. The third and final cabinet was sent on a small pallet which seemed to have solved the issue. At that point I had 3 cabinets in my home with the 2 damaged ones waiting to be collected. What I found extremely odd was the staff member at Bradford Stalker telling me he hopes he never has to deal with me again. I didn't damage the cabinets, I simply declined the offers presented in favor of receiving an undamaged cabinet. Why anyone other than those responsible for the damage would be considered responsible is beyond me. Yet the impression I was left with was it being my faukt for causing issue as I refused the partial refund ans DIY paint project.
EDIT: date may be inaccurate due to limitations with site but I am sure these circumstances could never be forgotten. I understand delivery can have it's own challenges being completely out of your hands. However, as a customer, being made to feel I should have opted for option I wouldn't have ever been happy with and as such not welcome to return my custom wasn't a great experience. For me these are the times when a company can excell, or not.

Reply from Bradford Stalker
fantastic service from Bradford stalker. They are the best on price and my products arrived the next day. Its also reassuring to speak to some who knows what he's talking about !

Reply from Bradford Stalker

Reply from Bradford Stalker
Fantastic product at an unbeatable price. Very fast delivery 5☆☆☆☆☆ service.

Reply from Bradford Stalker
I decided to buy a Brattonsound Sentinal SL5+ Locking Top as I'd previously owned one. I shopped around for the best price and bought from Bradford Stalker. They were very helpful, fast and efficient and I wouldn't hesitate to buy from them again. 5*

Reply from Bradford Stalker
Very helpful supplying me with the correct part and delivery was very prompt
Would deal again no problem. Thanks. Steve

Reply from Bradford Stalker

Reply from Bradford Stalker
Ordered a Brattonsound RL5+ and received updates regarding delivery etc. It arrived damaged had been dropped on its corner. (No surprise when a 40kg steel box is only protected by a cardboard box and 10mm foam on the ends).
Anyone can shift boxes but it's when things go wrong a company shows it's colours so to speak. Emailed sales dept (17.50) and got a response same day from Scott. I was happy to take a discount and keep the gun safe but Brattonsound only offered £24 so that was rejected. Scott arranged a replacement without delay. Luckily this time it arrived undamaged.

Reply from Bradford Stalker

Reply from Bradford Stalker
Great service received with in two days best price out there that wasn’t on sale

Reply from Bradford Stalker
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.