Brady Insurance Reviews 

1,357
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 433 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally helpful and professional staff, noting how advisors take genuine time to thoroughly understand individual needs and deliver outstanding personal care during every single interaction. Some people also felt that the highly efficient insurance service makes renewing policies remarkably quick, smooth, and entirely stress-free. Consumers frequently praise the prompt responses, clear expert guidance, and reliable communication provided by agents throughout the entire process. Many long-term reviewers strongly emphasize that dealing with knowledgeable specialists makes finding the best insurance options exceptionally easy and comfortable.

What people talk about most

Staff

People report positive experiences with staff, describing them as helpful, friendly, and exceptionally... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, efficient, and... See more

Customer service

Users describe positive interactions with customer service, highlighting staff who go out of their way to... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting an overall easy and stress-free... See more

Response time

Clients share positive opinions on response time, highlighting consistently quick and efficient service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very committed and professional company. Always easily contactable, clear advice by telephone, email letter or in person. Brady's will go that extra mile for you. Recently I have been working with... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Bradys. Its a refreshing change to speak directly with a real person instead of waiting on hold or being passed through a call centre. They were friendly , knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I found staff very helpful , I was with O ' Reilly insurance in Longford and was annoyed to suddenly get e mails from Brady Insurance . However the lady I dealt with was very understanding. My car is... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Brady Insurance for over 10 years. Why? Service, they are efficient, knowledgeable competitive and very friendly. Shopping around may save a few Euro, but the time wasted hol... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Insurance Agency
  5. Liability Insurance Company
  6. Personal Insurance Company

Written by the company

In business since 1959 the company has built up a strong reputation for their customer service and ability to get deals. Are you a client looking for a great Insurance Broker who can get discounts with your insurance needs? Brady Insurance are here to help! We have won many awards & are committed to our customers. If you need a great deal on your insurance, excellent service and an ethical broker, you should call us or fill in one of our easy Quote Forms. We have offices in Dublin & Leitrim & a team of 38 professional & experienced brokers. As a broker we are "Focussed on You" which is our brand motto. We strongly feel that client's want support and advice in buying insurance, which, let's face it, can be a headache. Our goal is to make it easy and always give the customer great options and a professional service. We do all kinds of insurance from personal products like Car, House, Van, Personal Accident and Travel to Business Insurance. Our business product include packages for companies, shops, offices, property owners etc to liability, and insurances for professional services like Professional indemnity, directors and officers or Cyber cover. Check out our website to review the full scope of our specialisms and we hope to hear from you and welcome you as a new customer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,357)

443 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Very professional to deal with, very helpful and good technology used to renew the policy efficiently

June 15, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review. We’re delighted to hear that you found our team professional and helpful, and that our renewal process made things easy and efficient for you. We appreciate your support and look forward to assisting you again in the future.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Great service

June 3, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review. We’re delighted to hear that you were happy with the service you received. Your support is greatly appreciated.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Great experience.

June 12, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for taking the time to leave a review. We’re delighted to hear you had a great experience with our team. We appreciate your support and look forward to helping you again in the future.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

The Brady team is always efficient and…

The Brady team is always efficient and helpful

June 11, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review. We’re delighted to hear that you continue to find our team efficient and helpful. Providing excellent service and support to our customers is always our priority, and we truly appreciate your business and trust in Brady Insurance.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Very committed and professional…

Very committed and professional company.
Always easily contactable, clear advice by telephone, email letter or in person.
Brady's will go that extra mile for you.
Recently I have been working with Dee and she has been so helpful, skillful and always pleasant, which is so much appreciated. Helped my family with complicated insurance issues that are all now sorted.Thank you so much.

June 10, 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that our team was able to assist with your family's insurance needs and provide clear advice and support throughout the process. Your kind words about Dee are especially appreciated, and we’ll be sure to pass them on to her.

Thank you for recognising the commitment and professionalism of our team—it means a great deal to us and to Dee in particular.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Olivia O'Connor

Olivia was diligent, knowledgeable and incredibly helpful. Great experience. Highly recommended.

June 11, 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for your wonderful review and recommendation. We’re delighted to hear that Olivia provided such diligent, knowledgeable and helpful service. We take great pride in supporting our customers, and it’s fantastic to know you had such a positive experience. We’ll be sure to pass your kind comments on to Olivia.

From all of us at Brady Insurance!

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review. We’re delighted to hear that you found the process fast and straightforward. Providing a smooth and efficient experience for our customers is always our goal. We appreciate your support. From all of us at Brady Insurance!

Rated 5 out of 5 stars

Fantastic service from this company

Fantastic service from this company! The insurance broker was extremely helpful, with lots of good advice, reassurance and understanding of my circumstances being new to Ireland. She got me a very competitive quote and the cover I needed, all quickly and efficiently dealt with. Fantastic - thank you, Hannah O’Boyle!

June 9, 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Fantastic service from this company!
Thank you for your wonderful review. We’re delighted to hear that Hannah was able to provide the advice, reassurance and support you needed while settling into Ireland. Helping our customers find the right cover quickly and efficiently is always our goal, and we’ll be sure to pass your kind words on to Hannah.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommended 👌

May 2, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review and recommendation. We’re delighted to hear you received excellent service from our team. Your support is greatly appreciated.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Reliable

Reliable, professional, and reasonably priced. Couldn't ask for a better car insurance provider.

June 9, 2026
Brady Insurance logo

Reply from Brady Insurance

Reliable, professional, and reasonably priced. Couldn't ask for a better car insurance provider.
Thank you for your fantastic feedback. We’re delighted to hear you found our service reliable, professional and competitively priced. Providing great value and service to our customers is what we strive for every day.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Helpful and customer friendly

Helpful and customer friendly

April 15, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for taking the time to leave a review. We’re pleased to hear you found our team helpful and customer-friendly. We pride ourselves on providing a positive experience for every customer, and your feedback means a lot to us.

From all of us at Brady Insurance!

Rated 5 out of 5 stars

Super service from Brady Insurance as…

Super service from Brady Insurance as always. Great to deal with and are quick and efficient. A great broker. Thanks 🙏

June 8, 2026
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Reply from Brady Insurance

Thank you for your continued support and kind words. We’re delighted to hear you continue to enjoy a positive experience with our team. Your recognition of our quick and efficient service is greatly appreciated, and we look forward to assisting you again in the future.

From all of us at Brady Insurance!

Rated 1 out of 5 stars

We didn't use your service

We didn't use your service, as we didn't feel our business was valued, so we have left u & gone elsewhere.

May 28, 2026
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Reply from Brady Insurance

Dear Mrs Compton,

Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.

At Brady Insurance, we aim to provide a professional and consistent service to all customers, and on this occasion our trainee broker was following our standard procedures in relation to the information we are required to ask for due to new regulations in placing motor insurance.

We appreciate that this may have caused some frustration, which was certainly not our intention.

While we're disappointed that you chose to place this particular business elsewhere, we value the opportunity to have assisted you and your family over the years and wish you every success going forward.

Yours sincerely,
Jane Brady
Managing Director

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your continued support and kind words. Your recognition of our service is greatly appreciated, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Sharon was very clear and helpful with…

Sharon was very clear and helpful with the quotation.

May 17, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that Sharon was able to provide clear guidance and helpful advice regarding your quotation. We’ll be sure to pass on your feedback to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very efficient team lead by the…

Very efficient team lead by the greatest leader Jane. Well done all From
Classgrass

June 8, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your wonderful review.

We’re delighted to hear that you admire our great leader Jane so much and she says the feeling is mutual (LOL).

Thank you for your continued support. There is no better Grass company in Ireland than Class Grass.

From all of us at Brady Insurance

Rated 5 out of 5 stars

How easy it was to renew our existing…

How easy it was to renew our existing home insurance.

April 10, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that renewing your home insurance was a simple and straightforward experience. Making the process easy for our clients is always our goal.

From all of us at Brady Insurance

Rated 4 out of 5 stars

Good

Good. Communication is OK. Very good to deal with.

June 8, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re pleased to hear that you found us easy to deal with and appreciated our communication throughout the process. We look forward to assisting you again in the future.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Great service

Great service. Staff excellent. End of.

May 30, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your fantastic review.

We’re delighted to hear that you were happy with both our service and our team. Sometimes it really is as simple as that!

From all of us at Brady Insurance

Rated 5 out of 5 stars

Exceptional car insurance experience

Hannah was exceptional! She was patient, worked through the complexities of my specific case and then helped with resolution when my dealership delayed delivery of my vehicle, over and over again. Best car insurance buying experience ever!

May 8, 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your wonderful review.

We’re delighted to hear that Hannah was able to guide you through the complexities of your situation and support you throughout the delays with your vehicle delivery. Providing patient, dedicated service is something we take great pride in, and it’s fantastic to hear this was your best car insurance buying experience ever.

From all of us at Brady Insurance

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