This is now the second year in a row that we can’t order any school photos. 2 children in the same school class photo has come through dark lighting you can even see the images online correctly my da... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thankfully the photos this year were good which isnt always possible with children however I am gobsmacked by the prices. They have us right over a barrel. £19 for a digital download is disgusting. On... See more
Proof card needs amending for schools who won't handle the photos so you are forced to pay the additional £4 for home delivery. Proof card I received still said to order before date printed above fo... See more
Really disappointed with the AI use for a whole school photo. The photograph itself looks totally false with children all given the same height, body size, looking straight ahead, no arms to be seen,... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor value
I understand there is some cost involved to have the photographer on site to do their Job but £19 for a digital only? Worse yet,if you order any physical packs, you have to pay £9 more to get the digitals included! Now, if there were a few different shots then maybe you could say there is some value but it seems like a quick shot and move on to the next child, our child wasn’t even centred. Just greed. Will complain to the school and get a local professional to take up the task. Clearly this company cares nothing of quality.
Poor customer experience
Lovely picture - but website & experience is not customer friendly. I don't begrudge paying for a photo but prices seem high and now they charge extra for the cardboard mount...
Awful school photo
Awful school photo. Whoever is taking the picture isn’t good at what they do or have no interest in taking good pictures. Parents look forward to school photographs but unfortunately this company does not appear to want to do a good job. 0 stars from me!!
amazing pictures from braiswick every…
amazing pictures from braiswick every year. never had any issue
Great school photos
Great school photos
Easy system to you and order to deliver at home
Fast and easy to order
Fast and easy to order.
Prices are a little over exaggerated and misleading. You can only download the print when you buy a more expensive package.
could of straightened his hair out…
could of straightened his hair out before the photo was taken
Very professional easy website to order…
Very professional easy website to order from and lots of options to choice from for ordering
Awful photographer. Awful photos. Awful options
Awful photographer. Bullish and rushed with young children, barking orders at them and not at all pleasant. Previous photographer retired but he took 3 photos and we had option of 3 shots to chose from. None of the class liked this photographer who chose to come to the school in the afternoon. The options for photo packages are awful too. I will now do what the rest of the school parents will do and take school photos myself. Will never order from Braiswick again and will join campaign for school to choose another photographer. Shocking and disappointing.
Digital download costs alot more money…
Digital download costs alot more money than the packs..,, which doesnt make sense! Surely with the digital pictures, there is no cost for ink and photographic paper..just a click on a computer. Deliberately charge more to the customer and day light robbery.
If only all school photographs were…
If only all school photographs were this price great value for money
Absolutely disgusting what is charged…
Absolutely disgusting what is charged for 1 print or 1 digital download.
Brilliant and so easy to use
Brilliant and so easy to use. Especially love the fact you have to write these reviews.
Absolutely dreadful website
Absolutely dreadful website. Hopefully the photo and delivery etc will be good.
Overly expensive and really difficult…
Overly expensive and really difficult to understand what packages are on offer and how to select them. Terrible customer experience.
Pictures are overly priced
Pictures are overly priced, the quality is not great. The photographer we had was not friendly.
Unnecessarily pricey
Unnecessarily pricey. Poor quality. Not worth it at all. The picture packs are silly, why will I need 8pieces of same pictures. The local boot photo print shops are way better than this rubbish. I’m so upset. This is the last time I will be printing these photos. My mobile phone camera can do a better job.
Terrible quality
Terrible quality, lighting and photography skills. Picture packs are poor and uneco friendly. If you want a digital download it will cost you more than some of the packs which makes no sence what so ever, now we will have more pic than we need as to save money. Myself and other mums in school will be complaning and hoping they choose a diffrent company next time. The pic i got of my son is dark, at a poor angle, the back groud looks like its 30 years old. School photos are important and something someone people cherrish for many years.
It would be appreciated if there were a…
It would be appreciated if there were a few images to choose from.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








