Ordered an Irish/American rope bracelet. Received in a unique packet with a personalized note from the owner. The quality is amazing. Great value/price point. Owner was extremely thoughtful and commu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I ordered the wrong size and customer service was spectacular! I now have 3 bracelets and am currently looking at more. I absolutely love the quality, the designs and everything about them.... See more
I ordered a bracelet and it was too small , so I ordered 2 more larger and gave my son the smaller one. They are fantastic I love them. The customer service is top notch! I highly recommend this c... See more
Ordering was simple and delivery was surprisingly quick! They were all packaged with such care complete with a hand written note! These touches make it so nice!
Company details
Written by the company
OUR STORY From the great passion that we have for the sea and travels that brought us our inspiration, we set out to create our collections of nautical handmade accessories for people who share our values. Our collections refer to like-minded people who appreciate adventure and exploring what life has to offer. It all started in 2015 in my travels across the Philippines, when I observed one sailor in Boracay Island making himself a bracelet out of used sailing rope using a metal heated on a bow fire. I then tried to make my bracelet which led to a passion for creating multiple different models and I have then decided to showcase it on Etsy. We now have more than 500 models online, of which many were requested as custom bracelets by our dearest fans, which led to us adding them to our collection. We are proud parents of 2 beautiful small princesses (Cassidy -5 yrs old and Ellie -2 yrs old), and we are a fully family-owned brand. All creations are custom-made in our Dublin studio and shipped personally. We do not stock products and all are handmade once ordered. Bran Marion bracelets are loved all over the world as they are the perfect accessory for a sunny day at the beach or a casual/smart outfit. ...As part of our "payback" "pay it forward" cause, through Bran Marion Nautical Bracelets' clients and customers, we were able to support our charity in the Philippines. See more at: https://www.branmarion.com/pages/helping-needy-children-to-study
Contact info
26 stanley crescent, c15xr3w, Slane, Ireland
- +353899745865
- Customerservice@branmarion.com
- www.branmarion.com
Good quality, great service
I ordered a couple of times already from Bran Marion and I am pleased with their products. There is a big choice available and the products are well made.
I had a request after my first order and received a response to my email very quickly, so I am also pleased with the communication.
To ensure it is comfortable enough, I would maybe advise to take a size a bit bigger rather than having a too snug fit in case you are in between 2 sizes as I was.
August 31, 2023
Unprompted review
Excellent Experience
I was very happy with the items I received. The bracelet, necklace and keychain were of an exceptional standard and well worth the cost. Excellent service and delivery times. I will definitely purchase again.
August 14, 2023
Great product and service
Having looked on the website I contacted the designer to seek a colour change on the bracelet. Responded within 12 hours to say it was no problem and received a high quality bracelet as requested within 2 days. Fantastic service of a great quality product
August 8, 2023
Unprompted review
My bracelet took a long time to arrive…
My bracelet took a long time to arrive but, I knew I would not be disappointed. Always a great product and I love the extra holes for adjusting! Thank you again!❤️
June 26, 2023
Thank you very much for your attention to the client.
Thank you very much for your attention to the client. Due to delivery problems, the seller had to send the package again. In addition, the money was returned. Therefore, I decided to donate this money to the Ukrainian army. Glory to Ukraine!!!
June 20, 2023
Reply from branmarion.com
Hi Galina.I have sent few days ago a second free replacement as for some reason the shipment didn't arrive inside Ukraine at this hard time in yiur country. I have sent also a receipt of sending the second time and pictures of products and the first time to you.
You have asked me to send a replacement and I did a few days back.Then advised that from Ireland to Ukraine should be few working days .Sorry to hear that you are unhappy with my work.I am sure you will like the bracelets once they arrive , with the Ukrainian flag, which last year I donated the sales of it to your country cause during this hard times.
Slave Ukraine
Oustanding customer service
Item I ordered didn't arrive, however the owner of the business contacted me directly and has offered a replacement at no cost. If the quality of his work is as high as his customer service, then I am sure I will be very pleased when this new replacement does arrive.
June 27, 2023
Reply from branmarion.com
Dear Glenn.S
So sorry to hear that you didn't receive yet.I am more than happy to help you with anything if I was informed of the issue you are facing.
I was unaware that it still didn't reach and would be happy to refund or replace, or any other solution you find suitable.
Please kindly understand that shipping from Ireland to Australia is sometimes longer due to distance and I am sure you will enjoy the products once they arrive.Again I am here to help with anything you wish and surely have hoped that you would have given me a chance to make it up to you by letting me know of the issue.God bless
Nemesis Review
I ordered the Nemesis bracelet and it was exactly as represented. The materials are high quality and I love the colors together. I've worn it a lot and would order it again.
May 23, 2023
Was worth the wait
Took a much longer than last time to get my order but I'm very happy with the quality and smart looks of the bracelet. Love the touch of a personal note and candy with order....reminds you that you're supporting a family business. My second purchase and I'll be back for more.
June 15, 2023
Great quality
June 1, 2023
Great fit 👌 my nephew loved it.
May 18, 2023
Quick response to order
Quick response to order. Realized error and took care of it immediately. No issues whatsoever.
May 14, 2023
Most of all great product with a lot of…
Most of all great product with a lot of variety and makes a great gift; everybody loves them; they’re good for wedding gifts for groomsmen and such. Shipping great and personalized notes usually accompany product. Reasonable price point too…buy buy buy
January 27, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.