Bravo Indochina Reviews 

14
•
TrustScore 4 out of 5

4.0

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Company details

  1. Tour Operator
  2. also in
  3. Cultural Tours Provider
  4. Sightseeing Tour Agency
  5. Tourist Information Center
  6. Travel Agency

Information provided by various external sources

Here at Bravo Indochina Tours, we share our love of travel by opening up our home and cultures to you all across Indochina. Our young team is comprised of local experts with great knowledge of the most thrilling attractions, luxurious properties, and authentic experiences out there. No matter the amount of people, length of time, or budget, we pride ourselves on our carefully crafted itineraries for the best value money can buy. What are you waiting for? Reward yourself with the experience of a lifetime and travel with Bravo Indochina Tours


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4.0

Great

TrustScore 4 out of 5

14 reviews

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4.0

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(14)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Adventure trip, brilliantly organised

We completed the Indochina trip with Bravo Tours in March 2026, including the Bangkok extension. This was a brilliant adventure trip, full of culture, Music, and travel via planes, boats, cars, mini-buses and trains. The tour starts in North Vietnam and for us ended in Bangkok travelling through Vietnam, Cambodia, Laos and ending with four nights in Bangkok. It was brilliantly organised, most of our tours were private with a driver and a guide (and all guides were just lovely), we had around four group tours which were equally great. Our Bravo tours representative was Ha Nguyen, I cannot praise her highly enough, every evening she messaged via WhatsApp to make sure we were okay, check we’d enjoyed the day and then to confirm our pick up times the following day. Every single airport pick up tour and guide meet up time and place was perfect. One piece of information to share is that we booked the four star package and upgraded about half of the hotels to 5 star prior to travel. If you’re travelling from the UK (and maybe Europe) then four star hotels in the countries visited may not match your expectations, we did upgrade some hotels during the trip which Bravo tours helped us with. I do have to say all hotels were very clean, but the standard was just not quite what ‘we’ expected. This trip is full on, it’s busy, you might get a little tired but you won’t want to miss any of it. If you want a Southeast Asia adventure and you’ve never been before do this trip.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended Bravo Indochina Tour

Highly recommended Bravo Indochina Tour for amazing tour arrangements throughout our journey. Everything went smoothly as our expectations. We have seen many attractions with suitable timing with knowledgeable tour guide and experienced driver.

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Feedback from our recent trip to Legoland Maylasia from Singapore

Our initial frustration with Bravo Indo-China Tours was that we booked and had confirmed tickets in February of 2025. 2 weeks prior to departure we had communication from the tour group to confirm passport/booking details. Our booking included travel to and from Malaysia plus entry to Legoland and accompanying water park. The tour confirmed everything on this day. 24 hours later we were then informed that the waterpark entry/tickets were no longer available and we would not be able to go there and they offered the alternative Legoland Sea Life tickets. The agent said that there were no tickets at Legoland Waterpark available at all for that day. We attempted to changed the booking to another day but were refused. Our travel agent through HelloWorld then rang Legoland Malaysia and purchased us tickets for the water park for this day. It was not fully booked as stated by the tour company.



We were asked to meet the bus at a pre-arranged pick up point. Pickup was for 8:45am. The bus did not arrive until 9:30 and then took some time working out tickets etc for all passengers. The bus driver was rude, drove very dangerously and erratically, unlike other road users. We did not feel safe travelling on the bus with him. He constantly had his horn blowing, cut other road uses off, changed lanes where it was inappropriate and unsafe and was slamming on the brakes constantly. We had to get off the bus twice for immigration purposes which then meant we did not arrive at Legoland Malaysia until 11:30am (park opens at 10am). When we were at the Malaysian border we collected a tour guide. She was rather abrupt and between herself and the bus driver decided that we needed to be back on the bus to at 4:45pm to leave at 5pm. Our tickets stated that we were to be at the bus for 5:15 and leaving at 5:30. However, the park did not close until 8pm. We were rather frustrated with this because we were so late getting to the park due to the bus and the lateness of its arrival/departure in the morning. We paid a lot of money for the tour then did not get to see all we wanted around the park and were only able to get into the water park for an hour. At 4:30 we received a phone call from the tour guide to ask us where we were as we should be boarding the bus even though they had decided that it was a 5pm departure. We believe that we should have arrived by the 10am open and departed closer to the park close. We departed at 4:45pm. We do not recommend this tour and feel a private car would be more beneficial/suitable for tourists.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

I was in good hands at all time

Usually , i'm quite particular about planning trips, but after reading numerous positive reviews, I decided to give this company a chance. From the moment I booked my trip to Southern Thailand, it was clear that I didn't need to worry about a thing. Every detail was meticulously covered by the company. Throughout the journey, I felt compeletely at ease knowing that I was in capable hands, with my tour guide being just as meticulous with details

March 27, 2024
Rated 5 out of 5 stars

Cambodia and Thailand Tours

Our recent trip to Cambodia and Thailand with Bravo Indochina Tours was an absolute delight. Ander, our travel consultant, deserves high praise for his responsiveness and meticulous attention to our preferences and needs when organizing the trip.

October 13, 2023
Rated 5 out of 5 stars

Excellent Holiday in Vietnam

Our journey through Vietnam was nothing short of exceptional, all thanks to Bravo Indochina Tours. If you're fortunate enough to have Cathy as your itinerary mastermind, you're in for the smoothest trip imaginable. Cathy was outstanding right from the start, crafting the entire journey to align perfectly with our desires.
Our guides, Tuān and Victor, were the cherry on top of our experience. Their profound knowledge and insightful commentary added layers of history and culture to our adventure. This trip stands out as one of the best I've ever embarked on, and I'm no stranger to globetrotting. Without a doubt, I'll turn to Bravo Indochina Tours again for future travel plans in different countries. This journey struck the ideal balance between immersing us in authentic Vietnamese culture and exploring iconic tourist destinations.

October 9, 2023
Rated 5 out of 5 stars

Discover India with Bravo Tours – Don't Hesitate!

Our initial visit to Vietnam and Cambodia marked a truly unforgettable experience. Bravo Indochina Tours orchestrated a flawless 15-day itinerary for my husband and me. Our dedicated travel consultant, Ms. Leila Deng, exhibited exceptional professionalism, efficiency, and reliability throughout our journey. She not only assisted us in obtaining the necessary visas but also provided invaluable support from the outset to the conclusion of our trip.
The selection of 5-star hotels left us in awe. Each establishment offered exceptional breakfasts, splendid swimming pools, and top-notch spa services, all in well-chosen locations. Every local flight, tour, and transportation arrangement operated with impeccable precision and punctuality. However, the real highlight was our interactions with the five private tour guides and drivers. Their wealth of knowledge, flexibility, and experience ensured that we had an incredible time on this journey, notwithstanding the intense heat we encountered, reaching 41 degrees in the South of Vietnam.
Without reservation, we wholeheartedly endorse Bravo Indochina Tours and are already contemplating our next international adventure with them.

October 9, 2023
Rated 5 out of 5 stars

Truly unforgettable experience

Our initial visit to Vietnam and Cambodia marked a truly unforgettable experience. Bravo Indochina Tours orchestrated a flawless 15-day itinerary for my husband and me. Our dedicated travel consultant, Ms. Leila Deng, exhibited exceptional professionalism, efficiency, and reliability throughout our journey. She not only assisted us in obtaining the necessary visas but also provided invaluable support from the outset to the conclusion of our trip. The selection of 5-star hotels left us in awe. Each establishment offered exceptional breakfasts, splendid swimming pools, and top-notch spa services, all in well-chosen locations. Every local flight, tour, and transportation arrangement operated with impeccable precision and punctuality. However, the real highlight was our interactions with the five private tour guides and drivers. Their wealth of knowledge, flexibility, and experience ensured that we had an incredible time on this journey, notwithstanding the intense heat we encountered, reaching 41 degrees in the South of Vietnam. Without reservation, we wholeheartedly endorse Bravo Indochina Tours and are already contemplating our next international adventure with them.

September 30, 2023
Bravo Indochina logo

Reply from Bravo Indochina

Dear customer
Thank you so much for sharing your travel experience with us! We are so glad to hear that you had a wonderful trip with and were satisfied with our service! Your kind words towards our service are the power that motivates us to move on. Looking forward to traveling with you to explore more destinations in the future.
Bravo Indochina Team,

Rated 5 out of 5 stars

Trip To Thailand

My family of five eagerly anticipated our journey to Thailand, and we were absolutely delighted with the exceptional service and travel package meticulously crafted by Toni from Bravo Indochina Tours. Our adventure in Thailand was nothing short of remarkable, creating enduring memories from the remarkable destinations we explored, the tailored and prompt service we received, and the delectable cuisine and comfortable accommodations throughout our trip.

September 26, 2023
Rated 1 out of 5 stars

Do NOT use this tour company

Do NOT use this tour company! My wife and I live in Thailand and we wanted to let a company handle the logistics of navigating a tour for 14 members of our family. This was the biggest mistake of our time in Asia. Once this crook had our money he completely ignored us until the day of our tour. We could have easily booked all of the events and accomodations ourselves with much less of a headache. At one point we even considered hiring a lawyer in Bangkok and Ho Chi Minh City.

We still have a family member that requested a refund within the "policy" window and has not received their money. I repeat Do Not use this company. It is a complete scam.

June 24, 2023
Unprompted review
Bravo Indochina logo

Reply from Bravo Indochina

We want to begin by expressing our sincere apologies for the negative experience you and your family had with our tour company. I assure you that your feedback is of utmost importance to us, and we take it very seriously.

I'm deeply sorry to hear that you felt ignored and encountered issues with our services. This is not the level of service we aim to provide to our valued customers, and we fully understand your frustration.

Regarding the refund request from your family member, we apologize for any delay in processing it. We check and found with financial team and it has been issued Paypal

We are conducting an internal investigation to understand the issues you've raised and to prevent such incidents from happening in the future. We will take corrective measures to improve our communication, service quality, and overall customer experience.

Your feedback serves as a valuable lesson for us, and we are determined to learn from this situation. We genuinely appreciate your input, as it helps us become a better tour company.

Once again, we apologize for the inconvenience you have experienced, and we hope to have the opportunity to regain your trust in the future.

Sincerely,

Rated 2 out of 5 stars

I couldn’t recommend Bravo Indochina

I couldn’t recommend Bravo Indochina as a tour company. I should have realised that this operator would be problematic before I booked our 12day Essential Cambodia & Vietnam tour. The tour itinerary set out in the listing on Tourradar started in Phnom Pehn and involved four flights during the tour: Phnom Pehn to Siam Reap, Seam Reap to Ho Chi Minh City, Ho Chi Minh City to Da Nang, and Hue to Hanoi. The listing stated “domestic flights included” and the implication was that this referred to the four flights during the tour. But, as technically the flight during the tour from Siam Reap to Ho Chi Minh City crossed an international border I messaged for peace of mind that all four flights were included and received a reply that I would need to book and pay for that flight as only the other three were included. Not only did the listing not make that clear, but it was a very odd way to set up the tour, given this flight was in the middle of the tour and needed to fit in with all the other elements of tour. (I should have stopped there, but my friend and I went ahead with booking the tour and made our own bookings for the Siam Reap to Ho Chi Minh flight in the middle of the tour.) That was just the start of the problems. According to the tour information on Tourradar we were supposed to receive our detailed tour itinerary two weeks before departure. After repeated chasing Bravo Indochina issued something about 10 days before the start of our tour, but it contained contradictory information about the flights during the tour and on querying this Bravo Indochina advised that they hadn’t, and wouldn’t be, booking any of the other three flights forming part of the tour. They didn’t respond when I sent a copy of the original tour listing stating “domestic flights included” and my exchange with them prior to booking when they had confirmed that the three flights were included in the tour price. Also, it was at this point we discovered that the phone number Bravo Indochina gave on their website didn’t work and it was only possible to contact them either through the Tourradar messaging system or by email – and they were very selective about whether they replied to a particular message, and which issues raised they chose to respond on. It took a protracted process of getting Tourradar’s Customer Service and Business teams involved to get Bravo Indochina to eventually agree to book the three flights for us and a revised itinerary was only issued a day before I left the UK. A number of other issues we raised with the itinerary were just ignored (for instance a sunset dinner cruise on the Mekong at Phnom Pehn included in both the original tour listing on Tourradar at the time of booking and the current listing at the time our tour started wasn’t in our itinerary and wasn’t provided despite us raising this in commenting on both the itinerary issued 10 days ahead and the revised itinerary issued the day before I departed from UK. Also, during the tour there were repeated last minute changes to the details listed in our itinerary, including changing hotel, changing flight, and changing tour timings, with no advance notice of most changes. This was unsettling and led to time wasted. For instance, our itinerary gave 11:30 as the time for our tour of Hanoi, but only after emailing at noon when no one had turned up at our hotel were we told our tour wouldn’t start until 13:30 (and actually we didn’t end up leaving the hotel until after 14:00.) All the time we had to proactively email to seek confirmation of the details stated in the itinerary and even then we still experienced some subsequent changes, for example despite a message the night before confirming the name of the hotel in Hue, we were dropped off at a different hotel because it was changed on the day. The actual hotel stays and day tours forming the whole tour mostly met expectations set by the tour listing. (The exceptions being the missing sunset dinner cruise in Phnom Pehn and transport problems on the city tour in Hanoi – after being dropped off at each sight with the tour guide there were lengthy delays in picking us up to take us on to the next sight, such that we ended up walking back to the hotel on our own after waiting for over half and hour and being told by the guide that it would be a further 40 mins to wait for the car.) Between the time we booked and when we took the tour, there were some changes to day tours in the Tourradar listing, but the changes roughly balanced out. (For completeness, on again raising the omission of the sunset dinner cruise in Phnom Pehn through Tourradar after the tour I did receive money back equivalent to its value.)

February 9, 2023
Unprompted review
Rated 1 out of 5 stars

total rip off

We had to a trip that was a total rip of. Instead of the trip we booked, the guide lady and driver made themselves a nice and easy day. Bad experience and in the end hard to say at what point this scam is orchestrated, since from get your guide or musement the order is forwarded several times. I have no idea which company screwed up eventually, but the last known contractor for me was brav indochina. They didn't respond to clarify the situation.

March 12, 2023
Unprompted review
Rated 1 out of 5 stars

"Full-day tour to the highlights of Phuket City and its surroundings"

I am referring to the tour "Full-day tour to the highlights of Phuket City and its surroundings"
The tour was booked via musement, bravo Indochina however was the provider reffered to us by musement.

To start with, the driver came 15 minutes late. He had his wife with him and they did their own tour whenever we left the bus with the guide. Neither the tour guide nor we were happy about this, since he repeatedly came late and let us (the paying costumers) wait.
The tour itself was not as advertised at all.la What was advertised on Musement.com:

-Discover the most famous beaches in the surroundings of Phuket
-Explore the city´s highlights such as old Sino-Portuguese buildings
-Enjoy Phuket’s sunset from a hilltop overlooking the famous Phromthep Cape
-Experience this tour in a small group of maximum nine people

what we received:

- Karon view point
- Wat chalong
- Cashew nut factory and shop
(4233 Chalong, Mueang Phuket District, Phuket 83000)
- Phuket old town
- Monkey hill viewpoint
- Pearl farm and shop

We did neither see the famous beaches nor the cape promthep, instead we were pushed through shops in order to buy stuff like in a dodgy tuktuk drive.

After 4 hours we were asked if we wanted to go back to the hotel...after we declined we were brought to a pearl farm/shop to extend the duration to 6 hours. After we complained that the tour is not at all what we paid for, the guide tried to make up for it by driving us to the beach a few kilometers away from our hotel - we declined.
Having the nerve to sell this as a day trip for over $150 is outrageous and unacceptable.

Bravo indochina did not react in any way to our complaint.

March 13, 2023
Unprompted review

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