We had 25 blinds and accompanying curtains fitted. We are very pleased with the result. We received excellent advice on colors and styling and staff of Chanel, Josh, Shaun and Nathan were very comp... See more
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Brax provide expert advice and quality products at really competitive prices...They have to be well priced to thrive in this competitive store and on line market. Their edge is their customer service... See more
Company replied
We have had outside and inside blinds put in over the last few years and then curtains made for master bedroom this year! The team at Brax are great to work with in terms of helping to choose what's... See more
Company replied
Very happy with our blinds from Brax, great service which was carried out without any fuss. Wonderful crew, always happy to answer any questions in a very professional manner. Looking forward to... See more
Company replied
Company details
Information provided by various external sources
Brax Window Treatments s a second generation family business thats been manufacturing and retailing awnings, blinds, curtains and Crimsafe security products in Geelong since 1942.
Contact info
332 Pakington Street, 3220, Newtown
- 0352215533
- sales@braxwt.com.au
- www.braxwt.com.au
Brax provide expert advice and quality …
Brax provide expert advice and quality products at really competitive prices...They have to be well priced to thrive in this competitive store and on line market.
Their edge is their customer service, advice, professional approach and product back up .... they will be there if things aren't quite right.
June 26, 2017
Unprompted review
Reply from Brax Window Treatments
Hi Robert,
Wow, thanks for providing us with such a great review. We're glad to hear that you're happy with everything.
Yes, it is a very competitive market, but we do pride ourselves on being experienced and local, still making most of our products here in Geelong,
Thanks again, Cal
Quick and reliable service with a huge …
Quick and reliable service with a huge range of colours and choices
June 26, 2017
Unprompted review
Reply from Brax Window Treatments
Hi Jacinta,
Thanks for taking the time to provide feedback - we appreciate it!
Often I think we have too many colours to select from,
regards, Cal
As always
As always, no issues with delivery/quality of product etc - you certainly live up to your reputation.
I would only suggest that perhaps a courtesy phone call would be in order immediately after installation to ensure that all has gone smoothly rather than just receiving an invoice requesting payment.
I do have a slight issue as my romans probably need to be lifted just a fraction as they are touching the floor which I don't believe is correct.
In any case I would certainly recommend Brax and their service.
June 26, 2017
Unprompted review
Reply from Brax Window Treatments
Hi Vicki, thanks so much for providing your honest feedback and your suggestion, which is a great idea.
I'll have someone contact you to discuss your Romans to see if we can get them hanging better for you, Thanks, Cal
Excellent and quality service
Excellent and quality service, great product, reasonably priced, polite helpful staff. Our blinds were installed in the quoted timeframe, we would use Brax every time.
June 26, 2017
Unprompted review
Reply from Brax Window Treatments
Hi Sue, thanks for providing your review - we appreciate you taking the time and we're pleased to hear you are happy with everything, Regards, Cal
Good service with a friendly attitude.
June 26, 2017
Unprompted review
Reply from Brax Window Treatments
Hi Sarah, thank you - it's always nice to receive positive feedback. Thanks for taking the time to rate us, Regards, Cal
Poor service
Whilst I'm happy with the product the installation process was very poor
Communication for installation lacking and extremely late
Wrong brackets first time so had to find another date for installation
Installer lacked professionalism, nice but young and abrupt initially
Poor communication of payment process. Received a bill and had already paid.
June 26, 2017
Unprompted review
Reply from Brax Window Treatments
Hi Kerrin,
Thanks for taking the time to provide your feedback, we appreciate your honesty. We're sorry to hear of the issues with our processes - we are working on addressing these issues and implementing new systems to improve our communication. My apologies that our level of service wasn't up to standard, Regards, Cal
Always spot on
Always spot on, if there are any issues the company is prompt with following up without delay - Very happy customers
June 26, 2017
Unprompted review
Reply from Brax Window Treatments
Hi Sue, thanks for taking the time to provide your feedback. Good to hear you're a happy customer! Cheers, Cal
Reply from Brax Window Treatments
Hi Robyn,
Thanks for taking the time to rate us - we appreciate your time and glad to hear that you're happy, Regards, Cal
Excellent with measurements to …
Excellent with measurements to fittings. Well done. Highly recommend to everyone.
June 26, 2017
Unprompted review
Reply from Brax Window Treatments
Hi Bernie & Dianne,
Thanks for your feedback, we love hearing that our customers are happy to recommend us too!
Regards, Cal
High quality products
Professional group who offer high-quality products.
June 26, 2017
Unprompted review
Reply from Brax Window Treatments
Hi Felicity,
Thanks for taking the time to rate us and provide your feedback, we appreciate it.
Regards, Cal
Very happy with our blinds from Brax
Very happy with our blinds from Brax, great service which was carried out without any fuss.
Wonderful crew, always happy to answer any questions in a very professional manner.
Looking forward to dealing with this company again.
June 26, 2017
Unprompted review
Reply from Brax Window Treatments
Hi Diane,
We're glad to hear you're happy with your blinds - we look forward to assisting you in the future.
Thanks for taking the time to provide some feedback too, Regards, Cal
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