Pity that Brayleys Cars now charge £50 for collection from Thames Ditton especially as public transport for a disabled person from Thames Ditton to Ewell is not easy. The actual service was fine - no... See more
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David Green the salesman has helped us in the past with car buying and is very efficient and jolly and attempts to get the best potions available for us The service arrangements were average keeping... See more
Company replied
A fantastic and professional service from Brayleys Honda Ewell. Peter carried our my transmission oil change and health check and supplied a video of his findings. It was so reassuring to go through t... See more
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Very efficient sent me a video showing my car around and underneath which was reassuring. Staff were pleasant from start to finish.
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Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Ewell By Pass, KT17 2PU, Epsom, United Kingdom
- 020 8394 1441
4.6
Excellent
493 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
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Reply from Brayleys Cars - Brayley Honda Ewell
Hi Jacky, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Car service and MOT
Car service and MOT - all completed in timescales agreed, with everything clearly explained. Staff very helpful. We decided to use Brayleys following a bad experience with another local and unrelated dealer last year, and were not disappointed. Will use again.
September 22, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Matt, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Service was good as always reliable and…
Service was good as always reliable and kept informed
September 18, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Brenda, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Reliable and efficient.
September 18, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Colin, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service
This was the second Honda dealer we went to as the previous one had failed to diagnose a persistent problem and given inaccurate information.
The staff at Brayleys were excellent, listening carefully to the details of the problem and persisting until they had found the solution. They were recommended by a friend and we will certainly use them again.
September 9, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Always god service and professional help
Always god service and professional help. Pleased with service as always.
September 8, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Good car purchase experience with Brayleys Ewell
We had had our nearly-four year old Honda Jazz and it was time to replace it. We checked out some other similar cars but came back to the Jazz again and this time made a visit to Brayleys Ewell. Their sales executive Steve was refreshingly honest, down to earth and a pleasure to deal with. His explanations were spot on and we were pleased with the offered part-exchange price for our (very good condition) earlier-model Jazz. At the time, Honda were offering a number of discounts and we were pleased with the eventual deal that Steve facilitated. All-in-all a good experience.
September 9, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service from Brayleys
Usual excellent service from Brayleys - my annual service and MoT were delivered effectively and on time. All staff I dealt with both before and on the day were well briefed and pleasant.
September 9, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Victor, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Friendly staff
Friendly staff, able to answer all my questions. Service and MOT done quickly. Very happy
September 5, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Carole, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Straightforward process from start to…
Straightforward process from start to finish.
No issue, no faff.
September 8, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Nathan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Pleased with my Jazz service & MOT
Honda car mechanic Jared explained everything on the phone to me which either needed attention at the time of the service or in the future which was very helpful. Collection & delivery was on time. Sammy dealt with my payment & any questions I had - so no complaints all round.
September 5, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi John, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Went to Leatherhead branch
Went to Leatherhead branch. Very small forecourt but fortunately found a space. Had a 10.30am appointment with 2 cars still head in queue. Very helpful and accommodating with me using their office space and manoeuvring cars when necessary so do I could leave.
August 26, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Sharon, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Great experience!
Great experience!
Sami was very welcoming and he kept me informed throughout the all process.
The price of the service was clearly stated and communicated before staring the work.
When collecting the car, all the paperwork was ready to speed up the car collection.
I'll definitely use their services again.
September 3, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Simone, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Did the work required
Did the work required. Helpful and friendly service desk staff.
September 2, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Ian, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Efficient and Polite
Efficient, respectful service. Could do with a little better feedback on what happened to the car during service or update on reported defect.
“Your wing mirror was checked as requested, we are processing a claim and will be in touch soon”. Feedback similar to this is appreciated.
August 28, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Colin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Wim, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Just tried to book my car in for annual…
Just tried to book my car in for annual service and its first MOT (I am on a 5 year service plan). The MOT is due on 20th September but the garage can't fit me in until 29th September. I was told we text and message people to remind them to make a booking but the only messages I got were to invite me to events selling new cars. Now I have to go to another garage to get my MOT. I am disappointed. I have booked in for the service as there is no point having the service plan if I don't use it.
August 28, 2025
Unprompted review
1st visit
Was my first visit and was made very welcome we went through what they were going to do, later got a call saying car was ready picked it up went through what they had done. Car was even cleaned inside and out.
Excellent company
August 13, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Len, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service was fantastic
Service was fantastic. Even though I was running late for my appointment, I was accommodated, and did not even have to wait. My car was taken in straitaway and work done. The health check on my car showed a fault with the battery, which was sorted out promptly, and also showed how to reset the tyre pressure. I will definitely recommend this garage
August 11, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Charlotte, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
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