Brayleys Cars - Brayley Nissan Altrincham Reviews 

Great deal with friendly staff and a good 1 year guarantee

I recently bought a used Nissan Qashqai 1.5 e-POWER N-Connecta from Brayleys Nissan Altrincham, and the whole process was smooth from start to finish. The car came with a genuinely comprehensive approved-used package — 12-month warranty, 100-point Nissan technician inspection, roadside assistance, and exchange protection — which gave me real confidence in the purchase.

A special mention to David Millington, who looked after my sale. He was consistently customer-centric throughout — when I raised a few points after viewing the car (a missing boot cover, some minor scratches, and a brake noise I wanted checked), he took every concern seriously and made sure they were addressed ahead of collection rather than brushing them off.

His communication was transparent throughout — clear, responsive, and straightforward, which made a big difference when buying a used car and wanting to feel confident in the condition and history of the vehicle. It’s the kind of experience that makes you trust the dealership, not just the deal.

Good explanation of recall ,short wait time very professional as always.

Service was very good. In particular Paula Poole went to great effort to ensure our car was available the day after being brought in instead of two days later. Full marks.
(If the car had been washed before return that would have been the icing on the cake!)

Fantastic service from helping us choose our new car to collection and beyond

Came for MOT test.
Disappointed the pre test parking available on site was in very short supply. Would expect enough dedicated pre MOT parking area for customers without having to search car sales car park for any slots.

Outstanding service from Nissan Altrincham

I recently purchased a silver 2019 SEAT Ateca from Nissan Altrincham for my daughter, and I have to say that the service I received from start to finish was exceptional.

I’d previously been let down by a couple of other garages where cars I had reserved had apparently been sold before I’d even arrived. My experience with Nissan Altrincham was the complete opposite.

From the moment I first made contact, Rhys was fantastic. He called me, kept me updated throughout the process, and stayed in touch by phone, email and text. He was professional, responsive and extremely helpful without ever putting me under any pressure.

What really impressed me was the preparation and attention to detail. Rhys went through the service history with me and made sure the car had received a full service. They went above and beyond by carrying out the gearbox service, changing the spark plugs and taking care of all the little things that show a dealership genuinely cares about the car they are selling.

The car itself was superbly prepared. It had four matching Michelin tyres, rather than the usual mixture of cheaper brands you sometimes find on used cars. It was absolutely spotless, had been valeted twice and was even given another valet on the day I collected it.

On top of all that, I was without transport on collection day, and Nissan Altrincham actually sent a driver out to pick me up and take me to the dealership. It’s those little touches that make a huge difference. I genuinely felt that I was being looked after rather than simply being treated as another sale.

The car was advertised at a fair and reasonable price, so there was no need for any haggling, and I was more than happy to pay the advertised price. There was no hard-pressure selling either. I was able to take the car out for a proper test drive, it drove brilliantly, and everything was exactly as described.

Most importantly, my daughter is absolutely delighted with the car, and I’m equally delighted with the experience of buying it.

I don’t often take the time to write reviews, but I believe that when a company gets things right, credit is due. So, a big thank you and shout-out to Nissan Altrincham, and especially to Rhys, for making the whole experience so straightforward and enjoyable.

When the time comes to change a car again, Nissan Altrincham will be the first place I go back to.

I wish all car dealerships were like this. Highly recommended.

Helpful staff and very easy process purchasing vehicle,

Friendly dealership. Went the extra mile in terms of support and gave honest evaluation to help with the right choice.

Outstanding..service Rhys Davies is a true asset to the sales team he was courteous / approachable/ and answered any questions asked with confidence and knowledge of the product. I hope the after sales is as good as the experience was of purchase .

As always very efficient and welcoming staff. Kept me informed and car was ready at time notified

Staff always helpful and very polite. Nothing is ever too much trouble for them and they are always there for the customers. Service excellent

Helpful and knowledgeable staff. Customer service was impeccable. The showroom is bright, clean and comfortable with refreshments available if you have to wait for your vehicle, although I was seen straight away both when I dropped my car off and collected. A courtesy car was made available for me and I was kept informed of my cars progress through both calls and texts. Not the usual waiting around and hassle of taking your car in to the dealership I’ve experienced at other dealerships

Helpful in keeping costs low following issues during MOT.
Good communication as well.

Very professional and customer focused team who want to do their best for customers.

Brad was a huge help, explaining everything regards work being done on my car, emailing documents without delay, all was much appreciated! Thanks Brad!

So have other team members.

Gary the manager was very helpful and so was Reice. The lady at the service desk was also very helpful.
.
Highly recommended!

Thanks all at Brayleys Altrincham!!

Excellent communication from the reminder to book right through to notification vehicle was ready to pick up

Very efficient service from Brayleys .
All work done expertly and expeditiously
Very pleased with all aspects of the service that has been provided.

Everything went smoothly.
Possibly to many emails that in the main not always necessary.

From phoning to book my car in for a service right through to completion of service and payment they were excellent.
A special mention for Paula who was friendly and welcoming. She took time to fully explain everything that would be carried out during the service.