Brayleys Cars - Brayley Nissan Oldham Reviews 

245
TrustScore 4.5 out of 5

4.6

Saint Mary's Way, OL1 1NW Oldham, England, GB


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Rated 5 out of 5 stars

We have been coming to Brayleys (Nissan) for years & are always looked after by Mo. The service we receive is 1st class without feeling like we are being pushed into anything. The after sales service... See more

Company replied

Rated 3 out of 5 stars

Just another main dealer nothing specail at all .After a service which nowadays consists of a visual check and a oil and filter change If your vehicle requires spares and fitment much better value w... See more

Rated 5 out of 5 stars

Changed our car at Nissan Oldham and couldn’t be happier with the service provided by Mohammed. He made sure we were happy with everything and went over and above to provide us with a great experience... See more

Company replied

Rated 5 out of 5 stars

It was a great experience, the staff who attended to me were very nice and concerned about my happiness and satisfaction too even the director too. I will recommend family and friends to Baryleys Nis... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Saint Mary's Way, OL1 1NW, Oldham, England, United Kingdom

  • 01614783037

4.6

Excellent

TrustScore 4.5 out of 5

245 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

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Replied to 31% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(245)

3,119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

my only problem was setting up my…

my only problem was setting up my profile on the qashqai computer. first 5 tries were unsuccessful, i had to sit and go through and complete each stage and complete the profile before it would save on the computer even though there were options to set up later. the computer would not recognise me or my phone until i set up everything in full

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Zayne at the Nissan dealership was so helpful at all times and made the experience very easy for us I would highly recommend

The staff was very helpful the car dealer who done everything for me was
Zayne he made the experience very easy as he was so helpful and kept me up to date with everything at all times I would highly recommend.

September 29, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Michelle, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Done within the time stated,staff…

Done within the time stated,staff friendly and video sent showing the car and what was being done was very informative

September 22, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Over the years i have bought probably…

Over the years i have bought probably eight or more nissan cars. I find them very good quality with a syylish interior. I spoke with Simeon about changing my car. We looked at a few options. I told him i would get back to him by saturday. I prefer a salesman that isn't too pushy as that makes me walk away.

September 10, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Bernie, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Quick and informative sale

Jack was a great help to me and my husband who both purchased cars on the same visit. Very knowledgeable, supportive and kept in good contact throughout the purchase and beyond

August 30, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Great service from Mohammed

Great efficient service from Mohammed, fair part exchange price and smooth easy handover. A simple straightforward process from start to finish with good customer service. Thank you

August 29, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Lucy, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Car Service

I have had my car serviced here for nine years and they have always delivered outstanding service. Special thanks to Abby for re arranging my service dates due to changing personal circumstances (3 times). I have already booked a Fixed Price Service Plan for 2 years and look forward to taking my car back in the future.

August 18, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 4 out of 5 stars

Good service polite and friendly

Good service polite and friendly

August 21, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Rob, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

I was struggling to get the Motability…

I was struggling to get the Motability car I wanted. However Jack managed to find me one and secured it for me. Thanks Jack.

August 24, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Diane, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Pleasant and helpful staff

Pleasant and helpful staff. Good customer service and satisfaction achieved.

August 18, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Anthony, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 4 out of 5 stars

The traction orange light

The problem with my car was not attended to They didn’t say why the orange traction light was permanently on.They only did an MOT of the car and told me all the faults with the car and repairs will cost about £1,400.

August 15, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Paul, Thank you for your review. We appreciate your feedback and will forward this on to the management team at this dealership to investigate further internally. Best wishes

Rated 5 out of 5 stars

Excellent experiance

Zayne Khan made the whole experience an easy process, thank you.

August 18, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

As always excellent service and such…

As always excellent service and such lovely people.

August 15, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Deborah, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

MOT and Service at Brayleys Cars Oldham…

I have been using the Nissan Oldham ( Brayleys Cars ) since 2019 and have found them very reliable and satisfactory.
Very friendly and professional people to deal with.

July 31, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Mohammed, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 1 out of 5 stars

Don't buy a car from here

Nothing was resolved and I was advised by the service manager and a very rude technician to read the hand book. The car is still sticking in neutral and has done so three times in the last week alone. This is a car that is 5 months old. Emails are ignored and it’s very difficult to get through by phone to the service department

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service; nothing too much trouble

Great service from Yasin from start to finish of sale. Nothing too much trouble and a really personable experience from him and the manager too. Thank you for making it really easy to choose a new car and providing the best service possible!

August 7, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Charlotte, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Purchase of 2 years old Nissan Juke.

Cannot praise highly enough the team at Bradley's in Oldham. From arranging a viewing, test drive, agreeing a price, sorting all my concerns and collection of the car was all seamless. And when the sales person, Yasin,rang two days later to make sure I was happy with the car, I just had to ring the Sales Manager, Phil, and personally thank him. Yasin was absolutely brilliant, kind, friendly and extremely professional.

July 24, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Welcoming staff

Welcoming staff, experienced in all fields relevant to our transaction, smooth and fast, thanks especially to Mr Paul Gregory

July 30, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 4 out of 5 stars

Great customer service & turnaround.

Great customer service & turnaround.
Could not give 5 stars as the Brayley branch in Manchester (Great Ancoats) gave a complimentary valet & wash.
This is probably why I may return to the Manchester branch next time.

July 25, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Rated 5 out of 5 stars

The reception was very nice and…

The reception was very nice and friendly.
My car was fixed on time and without any problem.

July 18, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Patience, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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