Brayleys Cars - Brayley Nissan Stockport Reviews 

302
TrustScore 4.5 out of 5

4.6

Spring Gardens, SK1 4AA Stockport, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My recent new car purchase experience was excellent. Helpful staff and no pressure. Tested both the Juke & Qashqai but decided to buy the larger vehicle. The handover very good, with all the basic fea... See more

Company replied

Rated 5 out of 5 stars

CARL CRABB..........Everything about this car purchase was 1st Class, staff at Brayleys are really professional, courteous & knowledgeable.... Special mention for Mike Kingston he really does make th... See more

Company replied

Rated 5 out of 5 stars

Service was great , due to time spent at branch, I was completely happy that the work was carried out in 30 minutes. Customer service couldn’t have been any better, very professional

Company replied

Rated 3 out of 5 stars

Two hours to complete MOT inspection is a bit slow. Average time for MOT should be 45- 60 minutes? No reason given for delay. Stood up after 2hrs to enquire and met by nice young lady on the way... See more


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Spring Gardens, SK1 4AA, Stockport, United Kingdom

  • 01616370858

4.6

Excellent

TrustScore 4.5 out of 5

302 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(302)

3,097 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recent new car purchase & Handover.

My recent new car purchase experience was excellent. Helpful staff and no pressure. Tested both the Juke & Qashqai but decided to buy the larger vehicle. The handover very good, with all the basic features and more explained, Steve, the sales executive, connected my phone to system and demonstrated the initial profile features.

September 8, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Ken, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Easy booking and quick service

September 1, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Kate, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Service call back was great

Service was great , due to time spent at branch, I was completely happy that the work was carried out in 30 minutes. Customer service couldn’t have been any better, very professional

September 1, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi William, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

A good experience.

The whole process was very efficient. Casey was helpful and professional on reception.

September 1, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Super fast and helpful service

Super fast and helpful service, well done

August 27, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Mark, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Casey Griffiths is a star!

Casey Griffiths made the whole experience at Brayley Nissan excellent! She kept me well informed prior to arriving to collection. Very good!

August 27, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Lain, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

absolutely amazing

absolutely perfect as always from booking in to collection afterwards, I wouldn't go anywhere else the staff are all amazing and know my needs and never fail to accommodate me x

August 26, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Wendy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Simple Car purchase

Buying a car from Brayleys was a pleasure.
No fuss and delivery to my doorstep.
Steve conducted a very pleasant sale and even delivered our car and drove away our part exchange.

August 27, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi James, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Nissan juke

I had found a third party finance company so was looking for a nissan juke I found one on there used car Web site so I made contact with a salesman mike he was very helpful and made the process very easy from the off even down to collecting the car

August 27, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Justin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Test Drive

Neil the salesman was polite and knowledgeable.

Made my visit for a test drive very easy

August 20, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Jean, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 3 out of 5 stars

Customer Service was good

Customer Service was very good - however it's shame that a complimentary wash is no longer offered with the full service as with other suppliers

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was Top Class

My experience was , friendly , quickly and efficient .

August 18, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Lorraine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly and helpful. Sales executive was courteous, knowledgeable and led the process at a good pace. Well done to Chris Giblin

August 17, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Vivian, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Chris. We look forward to continuing to welcome you into the dealership for many more years.

Rated 5 out of 5 stars

Great service from Team

Took in for recall but 2 minor issues sorted free during the health check - brilliant service and very much appreciated

August 14, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Sandra, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

I recently collected my new car from Brayleys Nissan Stockport

I recently collected my new car from Brayleys Nissan Stockport and I couldn’t be happier with the whole experience.

From the moment I started the process, Josh was friendly, helpful and professional. Everything was explained clearly, and I never felt pressured or rushed into making any decisions. The collection itself was smooth and well organised.

A big thank you to everyone at Brayleys Nissan for making the experience so enjoyable and straightforward. I’m absolutely delighted with my new car and would happily recommend Brayleys Nissan to anyone looking for a new vehicle. Excellent customer service from Josh from start to finish!

August 12, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi David, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Josh. We look forward to continuing to welcome you into the dealership for many more years.

Rated 5 out of 5 stars

Just bought a car

Just bought a car and the professionalism from Josh who sorted me my car was spot on, always kept me up to date, answered my calls always had time for me, when picking my Range Rover up today it was really straight forward, he had all the time in the world showed me the car on how it works, thanks Josh very happy with my Range Rover and your customer service skills!

August 12, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Gemma, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Great service

No hassle just left my car for a full inspection and MOT. Received a video of everything. Went to collect my car and everything was explained to me in person.

August 10, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Kathy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

immediate attention and courteous service

Always receive immediate attention to solve the problem

August 6, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Stockport logo

Reply from Brayleys Cars - Brayley Nissan Stockport

Hi Ilyas, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look