My recent new car purchase experience was excellent. Helpful staff and no pressure. Tested both the Juke & Qashqai but decided to buy the larger vehicle. The handover very good, with all the basic fea... See more
Company replied
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My recent new car purchase experience was excellent. Helpful staff and no pressure. Tested both the Juke & Qashqai but decided to buy the larger vehicle. The handover very good, with all the basic fea... See more
Company replied
CARL CRABB..........Everything about this car purchase was 1st Class, staff at Brayleys are really professional, courteous & knowledgeable.... Special mention for Mike Kingston he really does make th... See more
Company replied
Service was great , due to time spent at branch, I was completely happy that the work was carried out in 30 minutes. Customer service couldn’t have been any better, very professional
Company replied
Two hours to complete MOT inspection is a bit slow. Average time for MOT should be 45- 60 minutes? No reason given for delay. Stood up after 2hrs to enquire and met by nice young lady on the way... See more
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Spring Gardens, SK1 4AA, Stockport, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
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Comfortable waiting area and very helpful staff.
Good communication at all times.
My recent new car purchase experience was excellent. Helpful staff and no pressure. Tested both the Juke & Qashqai but decided to buy the larger vehicle. The handover very good, with all the basic features and more explained, Steve, the sales executive, connected my phone to system and demonstrated the initial profile features.

Reply from Brayleys Cars - Brayley Nissan Stockport

Reply from Brayleys Cars - Brayley Nissan Stockport
Service was great , due to time spent at branch, I was completely happy that the work was carried out in 30 minutes. Customer service couldn’t have been any better, very professional

Reply from Brayleys Cars - Brayley Nissan Stockport
The whole process was very efficient. Casey was helpful and professional on reception.

Reply from Brayleys Cars - Brayley Nissan Stockport
Super fast and helpful service, well done

Reply from Brayleys Cars - Brayley Nissan Stockport
Casey Griffiths made the whole experience at Brayley Nissan excellent! She kept me well informed prior to arriving to collection. Very good!

Reply from Brayleys Cars - Brayley Nissan Stockport
Dirt and grease left on steering wheel cowling and out side of drivers door
absolutely perfect as always from booking in to collection afterwards, I wouldn't go anywhere else the staff are all amazing and know my needs and never fail to accommodate me x

Reply from Brayleys Cars - Brayley Nissan Stockport
Buying a car from Brayleys was a pleasure.
No fuss and delivery to my doorstep.
Steve conducted a very pleasant sale and even delivered our car and drove away our part exchange.

Reply from Brayleys Cars - Brayley Nissan Stockport
I had found a third party finance company so was looking for a nissan juke I found one on there used car Web site so I made contact with a salesman mike he was very helpful and made the process very easy from the off even down to collecting the car

Reply from Brayleys Cars - Brayley Nissan Stockport
Neil the salesman was polite and knowledgeable.
Made my visit for a test drive very easy

Reply from Brayleys Cars - Brayley Nissan Stockport
Customer Service was very good - however it's shame that a complimentary wash is no longer offered with the full service as with other suppliers
My experience was , friendly , quickly and efficient .

Reply from Brayleys Cars - Brayley Nissan Stockport
Very efficient, friendly and helpful. Sales executive was courteous, knowledgeable and led the process at a good pace. Well done to Chris Giblin

Reply from Brayleys Cars - Brayley Nissan Stockport
Took in for recall but 2 minor issues sorted free during the health check - brilliant service and very much appreciated

Reply from Brayleys Cars - Brayley Nissan Stockport
I recently collected my new car from Brayleys Nissan Stockport and I couldn’t be happier with the whole experience.
From the moment I started the process, Josh was friendly, helpful and professional. Everything was explained clearly, and I never felt pressured or rushed into making any decisions. The collection itself was smooth and well organised.
A big thank you to everyone at Brayleys Nissan for making the experience so enjoyable and straightforward. I’m absolutely delighted with my new car and would happily recommend Brayleys Nissan to anyone looking for a new vehicle. Excellent customer service from Josh from start to finish!

Reply from Brayleys Cars - Brayley Nissan Stockport
Just bought a car and the professionalism from Josh who sorted me my car was spot on, always kept me up to date, answered my calls always had time for me, when picking my Range Rover up today it was really straight forward, he had all the time in the world showed me the car on how it works, thanks Josh very happy with my Range Rover and your customer service skills!

Reply from Brayleys Cars - Brayley Nissan Stockport
No hassle just left my car for a full inspection and MOT. Received a video of everything. Went to collect my car and everything was explained to me in person.

Reply from Brayleys Cars - Brayley Nissan Stockport
Always receive immediate attention to solve the problem

Reply from Brayleys Cars - Brayley Nissan Stockport
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