Brck logo
Visit website

Brck Reviews 1

•
TrustScore 3 out of 5

3.2

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Stay away from BRCK.com for SMS API/SIP Trunking

I recently onboarded with BRCK.com for their SMS API and quickly found out their support is terrible. Their API documentation is bare-bones and doesn’t even cover crucial details like:

-How often a webhook POST is retried if it fails
-A complete list of possible status codes

When I asked support about these basics, I either got no answer or completely wrong information. After following up multiple times, I finally got an email from their CEO, Lance Condray, telling me we’re “not a good fit” if we “can’t figure it out on our own.”

Who says that to a customer—especially when the documentation is missing critical information required to integrate the API in the first place? It’s a ridiculous way to run a product and a company.

Stay away from this company for their SMS or their SIP trunking. They are horrible.

September 24, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look