We have used Breaking Free before and have been impressed by their competitiveness and efficiency. We're very sorry that they are retiring.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was in the rather unusual situation of being unable to source what I wanted (a particular Eagle Creek bag that I'd had my eye for months) via either Amazon or eBay. Both were able to supply the ite... See more
An excellent buying experience. I am delighted with my Eagle Creek Gear Warrior 29. Delivery was speedy and efficient (DPD), and I was able to choose a day that suited me. The luggage was at a rea... See more
Seeking Eagle creek pack-it items, the range on offer was excellent. Picked what I needed easily, and the prices are very competitive. The site is easy to use, transaction was easily achieved and my i... See more
Company details
Information provided by various external sources
the outdoor shop for all your needs,eagle creek, pack it cubes, head torches, rucksacks, compasses, scarpa, brasher, leki, petzl, silva, primus, paramo, sorbothane
Contact info
6 Townhall Buildings, GU9 7ND, Farnham
- 01252 724347
- dave@breakingfree.co.uk
- www.breakingfree.co.uk
Great discounted price and brilliant…
Great discounted price and brilliant speedy delivery not often you get both!!!
Proper 5 star company would highly recommend.
Excellent co mpany
Excellent company , product packed beautifully brilliant company
Great independent advice and excellent…
Great independent advice and excellent service! I’ve already recommended this shop and will continue to do so.
Fast & efficient service
Fast & efficient service, and a competitive price for the item purchased. Would recommend.
Great service and prompt delivery
Got what I wanted on time hassle free
Got what I wanted on time hassle free. Not cheap but not expensive compared to others.
Package arrived next day and items…
Package arrived next day and items were in excellent condition.
Did not clearly state that it would…
Did not clearly state that it would only fit one type of holdall.
Fast delivery
Fast delivery. Have used Breaking Free before both on-line and in-store and will continue to do so. Good selection of kit. Given that BF has always delivered quickly, assume that everything advertised is held in-store.
Very fast posting to Highland Scotland
Very fast posting to Highland Scotland. Well packed and hassle free. Well done to you all,keep up the good work. Wish all transactions this good. *****
Excellent customer service
Excellent customer service. Speedy delivery. Would definitely recommend and will use again.
Breakingfree were easy to deal with and…
Breakingfree were easy to deal with and even called to check the details of the order. Unfortunately the product itself, Leki Wanderfreund, was less satisfactory as themechanism for keeping hte telescopic sections open and locked is ineffective.
Excellent service, highly recommended
First time customer, bought a Paramo jacket at a great price. Ordered mid afternoon and would have had next day delivery if I'd been in to receive it. Rescheduled delivery and it arrived on time. Well packaged, good communication from Breaking Free and the delivery company (DPD). Many thanks!
Eagle Creek Pack-it stuff
The only place we found ALL the parts we wanted in one shop, in the right sizes and colours (for two of us!). Prices competetive and good stock. Order arrived the following day complete and correct.
They will be my first stop in future for outdoor and travel stuff.
Great buying experience online
Great buying experience online , website easy to navigate , once I had placed my order they kept me informed as to the status of it & was delivered within a few days , the item was as described - very happy five stars 🌟
Really personal and friendly response…
Really personal and friendly response to a phone call plus good advice re my purchase. As I needed the bag quickly Breaking Free guaranteed to put it in the post the same day for next day delivery - no extra cost.
Excellent company.
Oncesorted payment method service was…
Oncesorted payment method service was excellent
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







