The interaction with Brentham was smooth from start to finish. We knew what we wanted and were able to easily configure and order the chairs online. They immediately let me know what the estimated dat... See more
Company replied
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Review summary
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What people talk about most
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Thrilled to find such a lovely company online. Andy was more than helpful. The table we ordered came within a week. (Our local suppliers quoted delivery after Xmas 🙇♀️) We live in the north ea... See more
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My second purchase of Ercol from Andy and his team. Once again the service was excellent throughout the process. Price was competitive. Andy and Jimmy were kind enough to unpack the table and take awa... See more
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A lovely shop in Ealing with knowledgable and helpful staff. We have bought a Spink and Edgar 3 seater sofa . Andy coped very well with my indecisiveness and even recommended a shop in Windsor where w... See more
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Company details
Written by the company
Brentham Furniture is a family-run furniture store based in Ealing, West London, with over 60 years of experience helping customers create beautiful and comfortable homes. We believe in combining quality furniture with personal, friendly service — something that has earned us a 5-star reputation with our customers. We carefully select collections from some of the UK’s most trusted names in furniture. For contemporary living and dining, our Gallery Direct ranges offer stylish tables, chairs, storage, mirrors and accessories. For handcrafted British upholstery, we are proud stockists of Tetrad, including the popular Warwick, Constable, Harris Tweed and Jacaranda collections. We also offer timeless designs from Ercol, famous for elegant wood and upholstery pieces, and the world-renowned comfort of Stressless recliners and sofas. For modern dining with an Italian touch, Connubia by Calligaris brings sustainable style and creativity. Alongside these, we also feature classic brands such as Parker Knoll, Old Charm, Bradley Furniture, Sherborne, Spink & Edgar, Celebrity, Bentley Designs, and more. Customers choose Brentham Furniture for our clear communication, expert advice, and reliable in-house delivery service. We’re pleased to offer free delivery across much of the UK and interest-free credit options, making it easier to find the right furniture for every home. Whether you visit our London showroom on Pitshanger Lane or shop with us online, we aim to make the process simple, enjoyable, and stress-free — helping you discover furniture that combines craftsmanship, comfort, and style.
Contact info
Pitshanger Lane 121-123, W5 1RH, London, United Kingdom
- 0203 282 7556
- sales@brenthamfurniture.co.uk
- www.brenthamfurniture.co.uk
5.0
Excellent
553 reviews
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Friendly service
Friendly service, we were kept informed of progress of the order. Delivery was on time and hassle free. I would recommend Brentham as a trusted company.
July 31, 2025
Unprompted review
Reply from Brentham Furniture
Hi Trevor,
Thank you for your great review!
We’re delighted to hear you were happy with the friendly service and smooth delivery of your Stressless Consul chair. Keeping customers informed every step of the way is something we take seriously, so it’s great to know it made a difference.
Thanks for recommending Brentham Furniture as a trusted company for premium recliner chairs and Scandinavian furniture – we truly appreciate it.
Best regards,
Dan
Brentham Furniture
NEW chair
I wanted to match my Tetrad Bowmore chair and Andy couldn't have been more helpful. The chair was delivered on time by a very helpful man and is exactly what I wanted. Excellent service and pricing.
August 2, 2025
Unprompted review
Reply from Brentham Furniture
Hi BJ,
Thank you for your kind review!
We’re so pleased we could help you find the perfect match for your Tetrad Bowmore chair. Andy always aims to go the extra mile, and it’s great to hear the delivery went smoothly and the chair was exactly what you were looking for.
At Brentham Furniture, we’re proud to offer competitive pricing, exceptional customer service, and a curated range of British-made furniture like Tetrad sofas and chairs.
Thanks again for choosing us — we hope you enjoy your new chair for years to come!
Best regards,
Dan
Brentham Furniture
Excellent
We purchased a Stressless sofa and ottoman from Brenthams. The pricing was very competitive and if wanting to order further items this will be the first place I check. Good communication throughout and the delivery was excellent - very helpful two-man team. Very pleased with our purchase and I would be happy to recommend Brenthams to others.
July 29, 2025
Unprompted review
Reply from Brentham Furniture
Hi Lynn,
Thank you for your fantastic review!
We’re so pleased you’re happy with your new Stressless sofa and ottoman from Brentham Furniture. It's great to hear our competitive pricing, helpful communication, and two-man delivery service met your expectations.
We pride ourselves on offering top-quality Scandinavian and designer furniture, and it means a lot to know we’ll be your first choice for future home furnishings.
Thanks again for recommending Brentham Furniture – a trusted name for premium furniture in the UK.
Best regards,
Dan
Brentham Furniture
Outstanding service
We found a great sofa on Ercol website and hunted for one to view. We found 2 at Brenthams. We rang to check they had them. Andy confirmed and he was helpful and informative so we ordered from him. The lead time was 14 weeks. He checked in occasionally and they were delivered by Dan yesterday to our home in Stamford. Perfect from start to finish. Thank you.
July 24, 2025
Unprompted review
Reply from Brentham Furniture
Hi Gaynor,
Thank you so much for your lovely review!
We’re delighted to hear you found the perfect Ercol sofa and that your experience with both Andy and myself was such a positive one. We always aim to make the process as smooth and reassuring as possible — from showroom to delivery — so it's great to know we delivered on that.
Enjoy your new sofa, and thanks again for choosing Brentham Furniture!
Best regards,
Dan
Brentham Furniture
Excellent customer service
Excellent customer service. Very smooth process from placing the order to delivery. Thank you.
July 22, 2025
Unprompted review
Reply from Brentham Furniture
Hi Misha,
Thank you so much for your kind words and for taking the time to leave a review. We're really pleased to hear that you found the process smooth from order to delivery – that's exactly what we aim for with every customer.
We appreciate your support and hope to assist you again in the future.
Best regards,
Dan
Brentham Furniture
A great company to buy from.
A great company to buy from, very attentive, great customer service, Andy is very good in supporting-and in the arrangement of the goods to be delivered. The range of furniture is excellent. The delivery firm’s employees were also excellent, friendly , helpful and courteous.
July 14, 2025
Unprompted review
Reply from Brentham Furniture
Thank you so much for your kind words and thoughtful review! We're delighted to hear that you had a great experience with us at Brentham Furniture. It's wonderful to know that Andy and our team could support you throughout the process and that our delivery partners made a positive impression as well. We're proud of our range and always aim to provide attentive service from start to finish. We truly appreciate your support and look forward to welcoming you back in the future!
Warm regards,
The Brentham Furniture Team
Fabulous!
I can fully recommend Bentham Furniture! We made an online order for 2 Mr. Paddington chairs and a footstool. The process was easy. We had a follow up phone call from Bentham to check we were happy to proceed with the order; how lovely! The delivery was great; 2 friendly helpful chaps. The furniture was well packed and protected. We were so pleased when we unpacked the items. The leather is so gorgeous; soft yet strong. The furniture is well made, super comfortable and looks fabulous! Couldn't be happier. Thank you!
July 13, 2025
Unprompted review
Reply from Brentham Furniture
Thank you so much for your fantastic review and recommendation! We're thrilled to hear you're so pleased with your Mr. Paddington chairs and footstool — they’re a real favourite. It's lovely to know that you found the ordering process smooth and appreciated the follow-up call; we always aim to make things as personal and reassuring as possible. We're also glad the delivery went well and that you're enjoying the beautiful leather and craftsmanship. Your kind words truly mean a lot to the whole Brentham team. Thank you again!
Warm wishes,
The Brentham Furniture Team
Delighted with the quality of the…
Delighted with the quality of the furniture purchased from Brenthams’s and the excellent customer service received.
July 7, 2025
Unprompted review
Reply from Brentham Furniture
Thank you for your lovely feedback! We’re so pleased to hear you're delighted with the quality of your furniture and the service you received. It means a lot to us. We hope you enjoy your new pieces for many years to come!
Best regards,
The Brentham Furniture Team
I have bought my second stressless recliner at Bentham Furniture store
I have bought my second stressless recliner at this wonderfully friendly store in Ealing. Every time I shop there I get first class service and advice. On delivering my recliner the delivery men happily carried a chair, which was being replaced by the recliner, up a flight of stairs to another room.No fuss, just wonderful service. I fully recommend Bentham Furniture
July 4, 2025
Unprompted review
Reply from Brentham Furniture
Thank you so much for your kind words and continued support! We’re thrilled you chose Brentham Furniture again for your second Stressless recliner. As a local furniture store in Ealing, it means the world to us to hear that you’ve consistently experienced first-class customer service and helpful advice when shopping with us. We’re also glad our delivery team could assist with moving your old chair — we always aim to make the entire experience smooth and stress-free. Thank you again for recommending Brentham Furniture — we truly appreciate your loyalty!
Warm regards,
The Brentham Furniture Team
Excellent Customer Care Even Without a Purchase
Although I didn’t end up completing my order with Brenthams because the sample didn’t quite match my living room, I still feel compelled to leave a positive review. The customer service, especially from Andy, was absolutely top-notch. He was friendly, responsive, and went above and beyond to ensure I had everything I needed to make an informed decision.
Brenthams didn’t hesitate to pause my order while a sample was sent out, giving me the space to confirm if the furniture would be a good fit for my space. That kind of flexibility and care is rare and deserves recognition.
Even though it wasn’t the right match this time, I wouldn’t hesitate to recommend Brenthams based on the brilliant service alone.
July 4, 2025
Unprompted review
Reply from Brentham Furniture
Thank you so much for leaving such a kind review — especially without completing a purchase. It really means a lot to us. At Brentham Furniture here in Ealing, West London, we always aim to offer honest, helpful advice without any pressure, and we're so pleased to hear that Andy made a positive impression.
We completely understand how important it is for furniture to suit your space perfectly, and we’re glad we could give you the time and flexibility to decide with the sample. That kind of service is something we really value.
Even though it wasn’t the right fit this time, we truly appreciate your recommendation and hope to welcome you back in the future!
Warm regards,
The Brentham Furniture Team
We received outstanding customer…
We received outstanding customer service from Brenthams. From when i first phoned the shop to make enquiries about a specific sofa,to directing us when we were lost on route to the store, they kept me updated regularly while my sofa was being made. Finally, the two excellent men Andy and Jimmy who delivered and installed my sofa couldn't have been more accommodating. In the extreme heat they even removed my old sofa out of the house for me. Brilliant service all round. Thank you.
July 1, 2025
Unprompted review
Reply from Brentham Furniture
Thank you so much for your lovely review! We're so pleased to hear you had a great experience from start to finish. At Brentham Furniture here in West London, we pride ourselves on offering friendly, reliable service — whether that’s helping with directions, keeping you updated during your order, or delivering and installing your new sofa with care.
Andy and Jimmy will be thrilled to hear your kind words — they always go the extra mile, and we’re glad they could help even in that extreme heat!
Thanks again for your support — we hope you enjoy your new sofa for many years to come.
Warm regards,
The Brentham Furniture Team
Helpful and friendly through out whole…
Helpful and friendly through out whole transaction, and competitive pricing. This was third time of dealing with this firm, and it seems to improve as the transaction occurs.
July 1, 2025
Unprompted review
Reply from Brentham Furniture
Thank you so much for your kind words — and for choosing us not just once, but three times! It really means a lot to us. We're so pleased you've found each experience with Brentham Furniture even better than the last.
We always aim to offer friendly, honest service and fair, competitive prices, so it’s lovely to know that’s been your experience. We’re proud to be a local Ealing furniture store, and we genuinely appreciate your continued support.
Looking forward to welcoming you again in the future!
Warmest wishes,
The Brentham Furniture Team
Great customer service throughout
Great customer service throughout, including friendly and careful delivery guys
July 1, 2025
Unprompted review
Reply from Brentham Furniture
Thank you for the lovely review! We’re so glad to hear you had a great experience with us from start to finish. Providing genuine customer service is something we really care about, and it’s great to know our delivery team made a positive impression too.
Thanks again for choosing Brentham Furniture — we really appreciate your support!
Warm regards,
The Brentham Furniture Team
5* Service and Value
Happy to give 5* to this friendly, family-run company. I bought a Stressless recliner that was delivered today.
They had the best price anywhere and super friendly service.
They kept me informed of exactly where my order was and delivered on time to the minute. I was given an accurate delivery slot and the crew brought the chair up to my office on the 6th floor.
They set a new standard in customer care. I recommend them unreservedly.
July 2, 2025
Unprompted review
Reply from Brentham Furniture
Thank you so much for your fantastic review and 5-star rating! We're thrilled to hear you're happy with both the Stressless recliner and the service you received — it means a lot coming from someone who clearly values great customer care.
As a family-run furniture store in West London, we do our best to combine competitive pricing with genuinely personal service, and it's wonderful to know that came through. We'll be sure to pass your kind words on to the delivery team — they’ll be especially pleased to hear their 6th-floor effort didn’t go unnoticed!
Thank you again for your trust and recommendation — we truly appreciate it.
Warm wishes,
The Brentham Furniture Team
Exceptional customer service
I had a first rate experience dealing with Brentham Furniture. From my initial contact through to delivery, Andy couldn’t have been more helpful. He is a real pleasure to deal with. He and Jimmy took great care when delivering our furniture which was much appreciated. An exceptional level of customer service!
June 21, 2025
Unprompted review
Reply from Brentham Furniture
Thank you so much for your kind words! We’re delighted to hear you had such a positive experience with us at Brentham Furniture, and that Andy and Jimmy took good care of everything from start to finish.
Providing genuinely helpful, personal service is what we’re all about, so it means a lot to hear you describe it as “exceptional.” We’ll be sure to pass your lovely feedback on to the team — especially Andy, who’ll be thrilled to know he made such a great impression.
Thanks again for choosing our family-run furniture store in West London — we truly appreciate it!
Warm regards,
The Brentham Furniture Team
Fantastic service upon purchasing this…
Fantastic service upon purchasing this furniture. Beautiful furniture and high quality! Highly recommended!
June 16, 2025
Reply from Brentham Furniture
Thank you so much for your kind words! We’re thrilled to hear you’re happy with both the service and the quality of your new furniture. At Brentham Furniture, we take real pride in offering beautifully made, high-quality pieces with friendly, reliable service to match.
We truly appreciate your recommendation and hope you enjoy your furniture for many years to come!
Warm regards,
The Brentham Furniture Team
Website purchase of a Sherborne Keswick Recliner
Been looking for a Sherborne Keswick leather recliner chair for sometime and came across Brentham’s website which offered a very good price. From initial contact through to delivery, I have been impressed by the high level of customer service by phone and email that they have given - something that is becoming a rarity today.
April 8, 2025
Unprompted review
Reply from Brentham Furniture
Thank you so much for your kind words and for choosing Brentham Furniture for your Sherborne Keswick leather recliner. We’re really pleased to hear that you found our pricing competitive and, even more importantly, that you felt well looked after throughout the process.
Providing responsive, personal customer service — whether by phone, email, or in person — is something we truly value, so it’s lovely to hear that stood out to you.
We hope you enjoy your new recliner, and we really appreciate you taking the time to share your experience!
Warm regards,
The Brentham Furniture Team
A fantastic experience …
A fantastic experience with purchasing and delivery of our gorgeous new sofa! Thank you so much to all the team for a great service and I’m in love with the new sofa!
May 2, 2025
Unprompted review
Reply from Brentham Furniture
Thank you for such a lovely review! We’re so happy to hear you had a fantastic experience with both the purchase and delivery of your new sofa — and even happier to know you’re in love with it!
Our team at Brentham Furniture always aims to make the whole process smooth and enjoyable, so your kind words mean a lot to us. Thank you again for choosing us — we hope your gorgeous new sofa brings you comfort and joy for years to come!
Warm regards,
The Brentham Furniture Team
Friendly and professional customer service
I have purchased 2 Stressless Fiona sofas and 2 Stressless Eclipse tables from Brenthams. Earlier today I ordered 2 more tables. The customer service, on both occasions, from the staff, especially Andy, has been first class. This company obviously values their customers and judging by their reviews, they are consistently focused on making sure their customers have a positive experience. Ordering and delivery was very straightforward and their prices are very competitive. I highly recommend them.
June 19, 2025
Unprompted review
Reply from Brentham Furniture
Thank you so much for your generous review and continued support! We're delighted to hear you've been happy with both your Stressless Fiona sofas and Eclipse tables, and that you chose to come back to us again — that really means a lot.
We’re especially pleased to hear that Andy and the team made the experience smooth and enjoyable each time. Providing friendly, professional service is something we care deeply about here at Brentham Furniture, and it’s great to know that came through.
Thanks again for your kind words and recommendation — we truly appreciate it and look forward to helping you again in the future!
Warm regards,
The Brentham Furniture Team
Stressless recliners
Stressless recliners
Very pleased with our service from Andy at Brentham Furniture specially with the care of our purchase plus the care on delivery it was lovely to meet Andy in person can’t recommend him enough thanks Andy
June 17, 2025
Unprompted review
Reply from Brentham Furniture
Thank you so much for your kind words! We’re so glad to hear you’re happy with your Stressless recliners and that the whole experience — from purchase to delivery — went smoothly.
Andy will be especially pleased to know his care and service made such a positive impression. It was lovely meeting you too, and we truly appreciate your recommendation!
Thanks again for choosing Brentham Furniture — we hope you enjoy your new recliners for many years to come.
Warm wishes,
The Brentham Furniture Team
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