Brethertons LLP Solicitors Reviews 

280
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team and individual staff members are exceptionally helpful, warm, and professional, taking the time to explain complex legal proceedings clearly and patiently. People consistently appreciate the swift communication, reassuring guidance, and dependable support provided throughout various sensitive estate and family matters. Many individuals note the efficient handling of wills and property transactions, making a stressful process remarkably smooth and reassuring. Some reviewers were not happy with occasional communication delays when waiting for a response to initial quotes, alongside unexpected billing disputes.

What people talk about most

Service

Clients share positive opinions on service, frequently describing the staff as courteous, highly... See more

Staff

Customers consistently note positive experiences with staff, frequently expressing deep satisfaction and... See more

Customer service

Consumers find customer service to be positive, highlighting that agents go above and beyond with prompt,... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive immediate replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I approached Brethertons for help rewriting my will and preparing a LPA. My estat is not complicated but there were issues with the LPA tht I found confusing. Amber Morris dealt with my case, She was... See more

Rated 5 out of 5 stars

Amber Morris dealt with our Lasting Powers of Attorney. She was extremely helpful and professional and explained a very complicated system in words we could understand without patronizing us in any... See more

Rated 5 out of 5 stars

I recommend Brethertons Solicitors as this is the second time I have used them myself. Always very professional and willing to go beyond their call of Duty. They were ready to take on all family... See more

Rated 5 out of 5 stars

Hats off to Lindsay Gutteridge in understanding our wishes in what turned out to be a re-write of our old wills. She professionally guided us through some of the more intricate processes. Not at all i... See more


Company details

  1. Lawyer

Written by the company

Brethertons Solicitors is a full service law firm with offices in Banbury, Rugby, Bicester & London. Contact us today to see how we can help 01295 270999


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

280 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(280)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt and Professional

Was reassuring to place my legal property matter before Brethertons Solicitors, especially Pasqualina and Lewis. Thanks, guys. Should the need arise will be sure to avail myself of your services again. Would recommend without hesitation.

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

Emma Morris…At Brethertons

We dealt with a Lady called Emma Morris who managed the process of buying additional land for our home. It was a slow a messy process, she manage it to completion in a very professional manber and is a credit to her practise.

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

Communication Excellent

We were very pleased with the service we received from Brethertons, Laura took on our case and saw us right through from the beginning until it was all completed. Laura kept us updated every step of the way and when things were taking a bit longer than should of chased it up. The service we received I couldn’t fault. Laura was very kind, helpful and quickly replied to any emails/phone calls/queries we had. I wouldn’t hesitate to use or recommend Brethertons to others in the future. Thank you.

May 12, 2022
Unprompted review
Rated 1 out of 5 stars

I was mislead and overcharged so I…

I was mislead and overcharged so I would never recommend this firm ever so please do your research as I I had poor service from them rip off and the legal Ombudsman labelled poor service so people don't waste your time and money with this firm

May 6, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

At Brethertons we are committed to providing a professional and efficient service to all of our clients and we consider feedback as an opportunity for improvement. However, on this occasion your concerns have already been fully considered and responded to by both Brethertons and the Legal Ombudsman and we are therefore unable to pursue your comments further.

Rated 5 out of 5 stars

Selling and Buying

After a very stressful 6 months buying a house, I finally moved in last week.
Through the whole time, Emma Morris and her team have been highly professional, despite the most trying of circumstances due to no fault of our own.
Emma has been easy to contact, quick to respond to any queries and questions and her attention to detail was very high, making the process easy to understand as to what was expected of me and when.
I would happily use this team again and cannot recommend them enough.

April 5, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Gemma and her team were Brilliant,

Gemma and her team were Brilliant,
They were with me and my Son every step of the way,
Helpful
Informative
And supportive.
The best!

March 24, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Divorce proceedings

Great service from start to finish - I highly recommend Pamela Pagani. Good communication and good value for money. They don’t charge an arm and a leg for their services

March 23, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Great service from Annabel Burchett - BrethertonsWe had a fantastic

We had a fantastic, professional, expert and prompt/efficient service from Annabel Burchett with regard to our wills and related powers of attorney. Annabel is a pleasure to deal with. We would highly recommend her. As a retired solicitor myself, I would not give this praise unless justified. Thanks Annabel - massively appreciated.

March 13, 2022
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Excellent service

Leo provided an excellent service throughout. I would highly recommend Brethertons.

February 22, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

LPA and Will advice.

My wife and I used Brethertons in Rugby to amend our wills and to set up LPA's. These are complicated issues and we really valued Amber's advice and efficient service. All the documentation was completed in a timely manner. Definitely a professional company we would use again.

February 21, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

OUTSTANDING!

Both myself and my partner have recently moved in to our first home and used Brethertons to help guide us through the process. Both Leo Deane and Lewis Middleton made a process that is made out to be stressful, completely stress free! They responded to queries professionally and in a timely manner, they kept us up to date with everything that was going on and most importantly helped us understand the paperwork we were signing. I knew we were in safe hands from the very beginning. Couldn’t recommend Brethertons Banbury enough! I would like to say thanks again to Leo Deane and Lewis Middleton.

February 17, 2022
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

The service i recieved was excellent…

The service i recieved was excellent throughout the process of selling my Fathers home.Professional ,understanding ,could not ask for anything more.Well done Emma Moriss your a credit to Brethertons.Would highly recommend others.Take care and thank you.Stephen Springford.

January 29, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

With Sincere Thanks to Emma Stewart

The service we have received from Emma Stewart has been first class. Always professional and attuned to my wife's and my requirements as executors of my late brother's will.

January 7, 2022
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Emma has been professional and really…

Emma has been professional and really helpful during our house purchase. She has always kept us up to date and has followed through on all queries. Emma has made it so much easier for us to move. I would definitely recommend using Emma Morris at Brethertons!

December 21, 2021
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Thank you to Annabel Burchett and…

Thank you to Annabel Burchett and everyone we came into contact with. We can understand why Brethertons have such a good reputation. We thank them for their expertise and patience, everything we needed to know was explained clearly, we are so glad they were recommended to us.

December 2, 2021
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

The service we received from…

The service we received from Brethertons was always professional, extremely prompt, reassuring and helped us through to conclusion.

November 25, 2021
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Annabel Birchett

Annabel Birchett was very helpful and efficient in the dealing with our late mother's affairs, replying promptly to any of our questions/emails. It was a difficult period when staff were mainly working from home however we were pleased with the overall experience.

October 29, 2021
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Laura Stuart and her team were very…

Laura Stuart and her team were very professional, efficient and diligent in all matters relating to dealing with my mother's estate. Her colleague Lottie Dunkley was equally good in the conveyancing of the property forming part of the estate. I would recommend Brethertons to others and will hope to use them again for other matters.

October 18, 2021
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

Rated 5 out of 5 stars

Leo and Lewis has done an incredible…

Leo and Lewis has done an incredible job of getting us through our first house purchase. Not only are they extremely professional but they are worth every single penny.

They made sure that every single detail of our purchase was covered, leaving no stones unturned! So if you guys are thinking of purchasing a house, Brethertons, Leo and Lewis, are definitely worth considering. Great value for money, incredibly responsive, knows the process extremely well and are top notch professionals.

October 12, 2021
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you very much for taking the time to review us. We really appreciate your comments and your 5 star review! We are pleased you had a positive experience with Brethertons.

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