Brethertons LLP Solicitors Reviews 

280
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff for explaining complex legal processes clearly and supporting families through difficult life events. Many individuals and families also highlight the highly efficient communication, warm welcoming atmosphere, and reliable legal guidance provided consistently from start to finish. Clients frequently express their strong willingness to recommend these legal services to others based on such positive interactions. However, some people mentioned occasional communication delays or experienced challenges when waiting for initial replies to their property inquiries. A few reviewers also noted minor concerns regarding service pricing or administrative clarity during particularly stressful legal proceedings.

What people talk about most

Service

Clients share profound satisfaction with the service, highlighting professional, helpful, and efficient legal... See more

Staff

Users describe positive interactions with staff, noting that the team is extremely helpful, professional, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as exceptionally helpful,... See more

Response time

Customers consistently note positive experiences with response time, highlighting proactive and empathetic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I approached Brethertons for help rewriting my will and preparing a LPA. My estat is not complicated but there were issues with the LPA tht I found confusing. Amber Morris dealt with my case, She was... See more

Rated 5 out of 5 stars

Amber Morris dealt with our Lasting Powers of Attorney. She was extremely helpful and professional and explained a very complicated system in words we could understand without patronizing us in any... See more

Rated 5 out of 5 stars

I recommend Brethertons Solicitors as this is the second time I have used them myself. Always very professional and willing to go beyond their call of Duty. They were ready to take on all family... See more

Rated 5 out of 5 stars

Hats off to Lindsay Gutteridge in understanding our wishes in what turned out to be a re-write of our old wills. She professionally guided us through some of the more intricate processes. Not at all i... See more


Company details

  1. Lawyer

Written by the company

Brethertons Solicitors is a full service law firm with offices in Banbury, Rugby, Bicester & London. Contact us today to see how we can help 01295 270999


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

280 reviews

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No recent history of asking for reviews

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Replied to 71% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(280)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional efficient service for house buying

Started with David H, and then moved to Daniel C in the conveyancing team buying our new home - very professional and efficient service. In particular when we had a sudden completion deadline the team really understood and went the extra mile!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

I dealt mostly with the deceased estates team but also the conveyancing team at Brethertons.
I can honestly say that they do live up to their company mission statement, which is unusual!
They really do break the mold when you think of solicitors. They reply to any communication swiftly, they communicate in lay mans terms, without being patronising. Every team member is incredibly courteous, professional, helpful and do what they say they're going to do and they do it efficiently and effectively. I would not recommend any other solicitors so highly and I really do hope their hard work and diligence is recognised by their senior managers. Suffice to say, they might be a bit more expensive than others, but there's a reason for it. They are excellent and worth every penny and I cannot say just how grateful I am, in particular to the wills and estates team for making a turbulent time that bit easier by being kind, understanding and professional. Thank you Brethertons!

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Best solicitors in town

All of the solicitors and barristers that I have had dealing with at Breathertons have dealt with my case with the upmost care, understanding, patience. Their abilities have been top quality. I would recommend this practice to anyone who needs a good and fair solicitor. I hope I don’t have to call upon you again but will if the situation arises. Thank you for your time I wish you all well.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Amber Morris and Adam Charczum. …

Thank you to Amber Morris and Adam Charczum and anybody else who was involved in the probate of my brothers will. Very professional in their approach. Even though I live over 150 miles away in Somerset l was kept informed at every stage and advised by phone, email and post. An excellent service by a helpful and caring team. First class thank you.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Lindsay's pitch on matters is the right…

Lindsay's pitch on matters is the right balance between legal matters and an understanding built up by years of experience of my family's personal concerns. As a company, other staff work as a team which is so important.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

First class service throughout during…

First class service throughout during probate period for my fathers will.Also very sensitive staff-small details go a long way.Remembering the date of my father’s funeral and returning his wallet when the process ended.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Successful Resolution of a Complex, Delayed Lease Extension

Brethertons took over a lease extension from previous solicitors that had already been delayed and become quite convoluted after five months with no progress since the Section 45 deadline of 10 September 2025. After taking conduct in February 2026, they dealt with the situation where the freeholder had agreed the premium but not the lease terms, and once the terms were agreed still failed to sign the lease, which required a vesting order application. They brought the matter to a successful conclusion, with recovery of all costs and no need for Stage 2 proceedings. We are very pleased with how the matter concluded.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Outrageous charge

I am the leaseholder of Royal Arsenal Riverside. I forgot to pay the service fees to their management agent, Rendall and Rittner, on time and then I received the payment collection letter (Letter before Action or LBA) from Bretherton. Besides all the payment in arrears, there is a legal costs charged by Bretherton for GBP780. I did the research to know the range of issuing a LBA is in the range of GBP 50 to 400. If such letter is issued by a senior partner in a solicitor firm, it will be more than GBP400. However, this LBA was prepared and sent by a trainee paralegal and they charged me for GBP780. They put my account with Rendall & Rittner in breach even I immediately settled all the payment in arrears so that I couldn't help but paying the unreasonable legal costs. I saw there is another same complaint in Trustpilot and it makes me believe Bretherton is overcharging in every LBA case and I am not alone. I want people to take note of the way Bretherton is doing business and be careful of their outrageous charges for different legal cases.

Comment on Bretherton's response:
I am not their client but their client hired them to collect payment from me via an LBA. The point is not whether Bretherton specializes in conveyance or other lines of business. Even Bretherton is a firm of specialists, doesn't mean they can charge sky high by having a trainee paralegal, who is not a specialist, to prepare and send an LBA, which an AI tool can do. With such response, I think they should be re-gauged from one star to zero star.

March 23, 2026
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

Thank you for your communication. We note that you are not a client of this firm, however, as a professional courtesy, we can confirm that your comments are noted. Brethertons are regulated by the Solicitors Regulation Authority and act for a large number of managing agents and landlords. We are recognised as specialists in this area of law and always act in accordance with instructions received from our clients.

Rated 5 out of 5 stars

On the advice of a friend (Retired…

On the advice of a friend (Retired solicitor) we used Emma Stewart at Brethertons and she was excellent, stating things clearly and concisely for our Wills and Powers of Attorney. Emma even speeded up the PoA so that we saved money before the Government's fees increased!

March 12, 2026
Unprompted review
Rated 4 out of 5 stars

House move

It's been a long process to sell my parents house but I have had the support I needed from Brethertons, who have chased up queries when needed and kept me in the loop along the way. Thank you

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Conveyancing Solicitors

Leo Deane and his offsiders provided me with impeccable property conveyancing service when I purchased a house (Oct 2025 to Feb 2026). Unlike other law firms, they answered emails and phone calls extremely promptly, made sure I understood what was happening and when, and generally put me first. Wow, a customer-oriented law firm!
I rate Brethertons very highly and will continue to deal with them for legal matters.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, genius, and swiftly concluded, given the archaic nature of UK law. Would definitely recommend and use again.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

First class service, highly recommended

Emma Stewart prepared new wills and LPAs for us. She was very helpful, professional and calm when we created some problems during the processes! It was a first class service which we would strongly recommend to others.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Using the fixed priced divorce service…

Using the fixed priced divorce service . Although initially ok , the company are filling in forms incorrectly for us , when ours is a fairly simple financial split. They have put financial info in the wrong columns in the D81 even when provided with all our mediation figures. It’s been a long and protracted process with still no end in sight and are still procrastinating on completing the work . Disappointed in them

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed overall

Disappointed overall. I took out a divorce package including pension sharing order.

When trying to clarify some final points I was met with a threat of £280 bill when I felt my needs had not been 100% met.

If only solicitors particularly this one spoke in English and clarified things clearly it would be a lot easier.

You are dealing with people with feelings at a very stressful time in their life’s. Your terminology is not clear some times. Why charge for everything when you have not met my needs.

Would not recommend this company when overall I felt let down and confused by it all.

December 11, 2025
Unprompted review
Brethertons LLP Solicitors logo

Reply from Brethertons LLP Solicitors

At Brethertons we are committed to providing a professional service to each of our clients. We would welcome the opportunity to provide further explanation of your legal matter and to resolve any specific concern you may have. If you are able to contact us on this email address info@brethertons.co.uk, we will ensure that you are directed to the appropriate department to investigate your comments further and respond directly to you.

Rated 1 out of 5 stars

Legal Ombudsman assessment and Brethertons

The Previous review which I have now removed reflected my personal experience with Brethertons and findings contained in the Legal Ombudsman's Case assessment from November 2025.
Brethertons has agreed with the case assessment that they made a currency error on my consent order and have not rectified the error and they were unreasonable.
I have now sent a letter to Brethertons to encourage negotiations towards compensation for my loss and I have removed the previous accurate personal account as an act of good will towards successful negotiations.

The review I have removed is based on personal experience of the cost, financial and emotional of the error which Bretherton's has now admitted responsibility for.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Husband & Wife Will's

Having decided that we should arrange our Will's we contacted Brethertons and were immediately impressed with the information and details we received. We were allocated Amber Morris as our solicitor and from our first meeting she was very polite, understanding and extremely professional. Throughout the process she explained everything to us and dealt with all of our queries promptly and clearly. Whilst the fees are not unsubstantial the service all round was excellent and we would not hesitate to recommend Brethertons and Amber.

November 26, 2025
Unprompted review
Rated 4 out of 5 stars

Fixed price divorce service was excellent

Used the fixed price divorce service. Helpful and clear guidance throughout. This is an online service (not face to face) and signing some of the necessary online documents with my technology was a struggle for me

September 24, 2025
Unprompted review

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