Brethertons LLP Solicitors Reviews 

280
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team and individual staff members are exceptionally helpful, warm, and professional, taking the time to explain complex legal proceedings clearly and patiently. People consistently appreciate the swift communication, reassuring guidance, and dependable support provided throughout various sensitive estate and family matters. Many individuals note the efficient handling of wills and property transactions, making a stressful process remarkably smooth and reassuring. Some reviewers were not happy with occasional communication delays when waiting for a response to initial quotes, alongside unexpected billing disputes.

What people talk about most

Service

Clients share positive opinions on service, frequently describing the staff as courteous, highly... See more

Staff

Customers consistently note positive experiences with staff, frequently expressing deep satisfaction and... See more

Customer service

Consumers find customer service to be positive, highlighting that agents go above and beyond with prompt,... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive immediate replies and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I approached Brethertons for help rewriting my will and preparing a LPA. My estat is not complicated but there were issues with the LPA tht I found confusing. Amber Morris dealt with my case, She was... See more

Rated 5 out of 5 stars

Amber Morris dealt with our Lasting Powers of Attorney. She was extremely helpful and professional and explained a very complicated system in words we could understand without patronizing us in any... See more

Rated 5 out of 5 stars

I recommend Brethertons Solicitors as this is the second time I have used them myself. Always very professional and willing to go beyond their call of Duty. They were ready to take on all family... See more

Rated 5 out of 5 stars

Hats off to Lindsay Gutteridge in understanding our wishes in what turned out to be a re-write of our old wills. She professionally guided us through some of the more intricate processes. Not at all i... See more


Company details

  1. Lawyer

Written by the company

Brethertons Solicitors is a full service law firm with offices in Banbury, Rugby, Bicester & London. Contact us today to see how we can help 01295 270999


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

280 reviews

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Replied to 71% of negative reviews

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4.4

All reviews

(280)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

I thoroughly recommend Brethertons

I have had efficient and friendly service from everyone at Brethertons during the purchase of my house. Emma Morris, in particular, was a great support and always available if I had a question or concern about the process.

August 8, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you so much for this glowing 5 star review. We are so pleased we could support you, and had such a positive experience with Brethertons and Emma!

Rated 5 out of 5 stars

Josh

I had a probate problem & Josh was on hand to sort things out and reassure. Nothing was to much for him & my issues were quickly & professionally dealt with.

July 6, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you for your 5 star review. We are so glad you have such a positive and supportive experience with Brethertons.

Rated 5 out of 5 stars

Brilliant from start to finish

Having previously dealt with Brethertons through the loss of my father, when I needed legal advice and representation with a family matter I had no hesitation in contacting Brethertons. The service received from initial contact, keeping up to date, attending court right through to completion was brilliant, friendly, knowledgeable, would not hesitate to use them again in the future.

July 10, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you for your 5 star review. We are so glad you have such a positive and supportive experience with Brethertons.

Rated 5 out of 5 stars

Brethertons: professional and trustworthy

Brethertons have been our family solicitor since 1980, have served us well in the past and continue to do for me, now that I am widowed. The staff are always friendly, helpful and professional. I value their advice and trust them without reserve, and find comfort in knowing I can turn to them for legal advice whenever I need it.

June 8, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you for your 5 star review. We are so glad you have such a positive experience with Brethertons.

Rated 5 out of 5 stars

My Mother’s Estate .

My Mother sadly passed away last year and my Solicitor,Laura Stuart was very thorough with dealing with her estate including obtaining Probate.
Laura and her team dealt with the whole complex process in a very efficient and thoughtful manner.

April 30, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you for your 5 star review. We are glad you had such a supportive experience with Brethertons.

Rated 1 out of 5 stars

Steer clear of using Brethertons fixed fee services!

Steer clear of using Brethertons fixed fee service!

I purchased a fixed fee online service, she does not respond to anything for weeks and it appears only a phone call will prompt her to look at your case.
A painful process indeed.

July 25, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

We are very sorry to hear of your experience with Brethertons as we take pride in delivering excellent customer service and value for all of our customers. We would welcome the opportunity to resolve your concerns but have not been able to identify your matter based on the information provided. If you are able to contact us on this email address info@brethertons.co.uk with your matter reference number and further details of your concerns, we will take the opportunity to consider the full background and to respond to you directly.

Rated 5 out of 5 stars

Simon Craddock! An outstanding solicitor

They say to be an outstanding player in your profession, you must have the requisite excellent skills, experience and most importantly “passion”, passion for justice. Simon embodies all these attributes.

I met Simon at the most tumultuous time of my life, my mental health was in shambles and I had lost complete trust and confidence in my previous legal representatives as they were not acting in my best interest. I was in a pothole then I met Simon…it was almost as if an angel had been sent to me to help navigate through the false allegation that has been dragging for 2 years.

Simon was first and foremost, more concerned about my mental health and how to navigate through the entire case with as little pain and cost as possible and indeed he accomplished that! He was able to get a response from the otherwise within 2 weeks (something my former solicitors couldn’t accomplish for years)! We went to court within 2 months of him acting for me and got the case withdrawn.

I would highly recommend Mr Simon Craddock, his peoples skills, empathy and sympathy for his clients is none like I have seen before! This would not be the last time Simon would represent me…he’s simply incredible! Well done Simon and thank you very much for giving me my life back!

May 11, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you so much for this glowing 5 star review. We are so pleased we could support you, and had such a positive experience with Brethertons and Simon!

Rated 5 out of 5 stars

Amber Morris = Wills service

Amber Morris recently drew up our new wills. Amber was friendly, efficient and explained everything in layman's terms helping us through the process. A good experience. Thank you.

April 28, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you so much for your 5 star review. We are really pleased you had such a positive experience with Brethertons and Amber!

Rated 5 out of 5 stars

Wills & LPA's

Laura Stuart in the Rugby office guided myself and my wife through the preparation of our wills as well as establishing lasting powers of attorney. Her approach was both friendly and professional and clearly explained our options and their implications. It was a pleasure to deal with someone who understood our requirements so well. We feel that our affairs are in good hands.

May 2, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons and Laura! Thank you so much for your 5 star review.

Rated 5 out of 5 stars

Wills and LPAs

We visited Brethertons to discuss updating our wills. We found Sarah Horton to be very professional. She was welcoming, patient and made us feel at ease. She explained thoroughly when we asked numerous questions regarding our wills and LPA's. This all gave us confidence and we now feel that our affairs are in good hands.

April 26, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons and Sarah! Thank you so much for your 5 star review.

Rated 5 out of 5 stars

Preparation of will

Had a new will prepared by Amber Morrison Bretherton’s Rugby office. The process was very smooth and gave time for consideration without being overly drawn out. Amber was very quick to respond to questions I raised by email giving clear and succinct answers. In 2 face-to-face meetings she took time to understand my requirements.
I’d happily recommend.

April 14, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you for your great 5 star review. We are really pleased you had such a positive experience with Brethertons and Amber!

Rated 5 out of 5 stars

Emma Bush, Brethertons' Rugby Office

Emma Bush, Senior Associate in Brethertons' Rugby Office acted for me in a building dispute with a local council.
She provided strong, calm, very capable and cost effective representation and achieved all the goals I had set at the start of the matter in a reasonable time frame.
She was also very effective at managing my expectations throughout the matter and in dealing with opposing solicitors.

April 18, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons and Emma! Thank you for your great 5 star review.

Rated 5 out of 5 stars

Brilliant.

Exllent service,the solicitor was very helpful in explains the details of my will ect,would recomend this service to anyone.Brill.

March 25, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons! Thank you for your great 5 star review.

Rated 5 out of 5 stars

Highly recommended

Sarah Horton has been advising me for some years now and I can’t recommend her highly enough. She combines an exceptionally professional service with a friendly and understanding attitude. Sarah returns calls and completes agreed outcomes promptly. She has helped me with a wide range of legal queries and is always helpful beyond the immediate remit.

March 24, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons and Sarah! Thank you for your great 5 star review.

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Very prompt being seen at time of appointment.

March 14, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons! Thank you for your review!

Rated 5 out of 5 stars

The welcome pack stated I would get an…

The welcome pack stated I would get an empathetic and diligent lawyer, a different experience of lawyers and in Dominic I have all that and more. A lawyer that calls me when a question of importance arises, someone I can reach, sometimes even out of office hours.
Always with clear and decisive knowledge facilitating any decisions that need to be made.
In appointing Brethertons I have successfully delegated the stress of my divorce.
Thank you.

January 19, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

Thank you so much for your 5 star review! We are really pleased you had such a positive experience with Brethertons and Dominic.

Rated 5 out of 5 stars

Clear, professional and friendly advice

On taking the step to Civil Partnership, with the accompanying complexities of previous marriages and children, Sarah Horton took careful account of all our concerns and suggestions. Her Will and LPA drafts were well structured, took account of everything we had asked, and were supported by very clear advice and explanation. She, and her team, were a pleasure to work with in both on-line and face to face interviews.

January 12, 2023
Unprompted review
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Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons and Sarah. Thank you so much for your 5 star review!

Rated 5 out of 5 stars

Helpful, friendly, efficient.

After the death of my dad Laura Stuart has been so supportive. It's taken time to sort out the whole estate but she has been consistently kind, helpful, efficient and very approachable throughout.
Thank you!

December 20, 2022
Unprompted review
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Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons and Laura. Thank you so much for your 5 star review!

Rated 5 out of 5 stars

I can’t thank the team enough for their…

I can’t thank the team enough for their kindness and understanding, their support and excellent advice. A particular thank you to Katie 😊

December 20, 2022
Unprompted review
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Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons. Thank you so much for your 5 star review!

Rated 5 out of 5 stars

Thankyou Laura and your financial team…

Thankyou Laura and your financial team for helping us with the Court of Protection order for my father. It was all dealt with in a very professional manner and we were kept well informed of the whole process. We can't thank you enough for helping us out and we would not hesitate to use your services again in the future.

December 7, 2022
Unprompted review
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Reply from Brethertons LLP Solicitors

We are really pleased you had such a positive experience with Brethertons and Laura. Thank you so much for your 5 star review!

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