Came into the Basildon store with lots of questions on paints, primers and the like, Andy at the counter was very helpful and patient giving us good and clear advice, definitely recommend this store a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered my paint online. Unfortunately I didn’t order enough to finish the job. I decided to phone to order more paint and spoke to Sarah. Who was very pleasant and helpful. Couldn’t believe it w... See more
Company replied
I ordered my wallpaper on line for collection. I received an email from Brewers to say had arrived and ready for collection. It was a very good service and staff in Brewers Laindon very polite and hel... See more
Company replied
Ordered online and collected. Easy to use website. Helpful staff at shop. Product was good (water based outdoor wood stain) but this and other paints I've bought from them seem a bit expensive? So onl... See more
Company replied
Company details
About Brewers Decorator Centres - Basildon
Written by the company
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.Contact info
Unit A Wrexham Road, SS15 6PX, Basildon, United Kingdom
- 01268 548999
4.8
Excellent
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Online purchase great communication…
Online purchase great communication throughout and prompt delivery, highly recommend.
January 18, 2023
Reply from Brewers Decorator Centres - Basildon
Thank you so much for taking the time to leave us a 5-star review, we really appreciate your feedback! We look forward to welcoming you back soon :)
Reply from Brewers Decorator Centres - Basildon
I am pleased to read your review and glad to hear you had a great experience :)
Click and collect worked well for me
Click and collect worked well for me, ordered and collected quickly. Just what I wanted.
October 24, 2022
Reply from Brewers Decorator Centres - Basildon
Hi Richard
Thanks for leaving your review, we really appreciate the feedback :)
Fantastic service
Fantastic service, ordered in the afternoon, delivered the next day .
Thank you
September 28, 2022
Excellent service & prices
September 3, 2022
I ordered the materials I needed
I ordered the materials I needed, when I received a message I collected, with no fuss ,just walked in received exactly what I ordered, the staff were friendly .
September 1, 2022
I recently bought paint from your Basildon Centre
I recently bought paint from your Basildon centre. The experience was ok. The reason I chose Basildon is due to the fact your staff at Chelmsford are extremely rude and arrogant. I hope to never have to shop there again.
July 11, 2022
Reply from Brewers Decorator Centres - Basildon
Good Morning Nicholas
I'm sorry to read your 2* review, I will pass your feedback onto the Chelmsford store. We hope to welcome you back to Brewers for any future decorating needs.
Kind regards,
Ellie
Poor website information
Placed order on website for collection at local branch. Branch phoned following day to advise there would be a delivery charge because it was not a stock item. I found this unacceptable and cancelled the order. Website needs to show all charges applicable to an order.
August 16, 2022
Reply from Brewers Decorator Centres - Basildon
Hi David
I have passed your comments on to the store, I am aware the store have been in touch regarding this and we hope to turn this experience round for you in the future.
Kind regards,
Ellie
Airless sprayer purchase
Ordered, discussed on phone, delivered ! 😊
Great deal item and great service
June 3, 2022
Great service - will use again
Easy to order for click & collect.
Item was ready when I arrived.
Great service - will use again.
May 31, 2022
Sales support Second to None!
Sales support was above and beyond what I would have expected after I made a mistake and ordered the incorrect OSMO oil. They even drove to Leigh on Sea to deliver it in person, saving me having to drive into Basildon. First class service and very nice blokes too!
May 25, 2022
Great service
May 21, 2022
Ordered it and they delivered it all…
Ordered it and they delivered it all bang on time , top service for a top company .
February 12, 2022
Ordered click and collect paint
Ordered click and collect paint. Ready to collect very quickly and paint as ordered. Staff polite & helpful. Only downside, had bit of problem finding where store located as didn’t know area and not everyone has GPS.
November 8, 2021
We will be coming back….
What a lovely experience it was with Natalie at the Basildon branch. So knowledgeable and patient with us. We came away feeling like we had learned a lot and was guided to the correct supplies. Thank you
August 6, 2021
Unprompted review
Fast delivery and excellent price.
July 2, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.