BrickEconomy Reviews 3

If I had the option to go back and never pay for a lifetime subscription for this website, I most certainly would do so!
I had been a content subscriber for a number of years and when I was offered to purchase a lifetime subscription, I did so. But I have now not had access to my account for well over 3 months due to some CloudFlare issue (error 520). I reached out to them and initially they responded and, at least, pretended to do some investigation. It didn't amount to anything and after a few back and forths, they simply stopped replying and I still don't have access. They issue most certainly is with their site and not some problem on my end. I have tried multiple computers, a VPN, several browsers and OS's = their problem. Of course there is no reason, so to speak, to spend time on fixing the problem, as I have already paid for a lifetime and there is no possibility to earn anymore on me. It is just very bad business practices and a little scammy. I would stay away from this site...

Extremely Poor Service

On 24th Nov 2024, I subscribed to the BrickEconomy "Premium" service for a 12 month period. My credit card was successfully charged the same day.

However my licence has never been activated. I have logged 3 support tickets with them via their web site - all of which have been ignored.

Further on 12th Feb 2025 I e-mailed their "info" e-mail address - sadly again they have completely ignored me. I have followed this up again today with another e-mail.

They seem to be happy to take the $$ - but don't deliver on their promised product. Seems they are a fradulent website and any potential customers should beware.

UPDATE: I kept trying to contact BrickEconomy, and I am pleased to report I finally managed to get a response. They cited technical problems in relation to the unfulfilled order and poor communication. They not only recognised my subscription, but also extended it at no cost as an apology for what had occurred. Not a great experience, but they have made a genuine attempt to “put things right”. The website works pretty well (not perfect, but certainly useful). So I’m upgrading my review from 1 to 3 stars to recognise the significant improvement in service.