These guys are the best. We bought a cork floor for our kitchen in the summer and are super pleased with it. We bought a different product this Christmas for our bathroom which didnt live up to our ex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I got my sample, then ordered the item I wanted, brilliant service I was really impressed, delivered on time with care, thank you very much, I will definitely order again
The wallpaper was just what we were looking for, and it arrived as quickly as specified. My wife and I are extremely pleased with this vinyl paper and I would use this company again should the need a... See more
After receiving various cork tile samples from Bricoflor I opted to purchase Granorite Decodalle County Ivory White tiles for a wall in my new extension. I needed something with character and, hopef... See more
Company details
Written by the company
Online shop for wallpapers and floor coverings
Contact info
130 High Street , SN8 1 LZ, Marlbourough, United Kingdom
- 01264980370
- info@bricoflor.co.uk
- www.bricoflor.co.uk
3.8
Great
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great selection
Great selection. Had exactly the wallpaper I was looking for but could not find elsewhere. Good communication and received package in good time and condition.
March 3, 2025
Unprompted review
Schatex Simply soft carpet tiles
The Bricoflor samples service is well worth using as the real thing is much better than the screen colour. You get credited back with the cost on the subsequent order using a code supplied with the sample. Quick delivery on chosen tiles order. Happy to recommend Bricoflor.
February 11, 2025
Unprompted review
Love the wallpaper
Love the wallpaper. Bricoflor were easy to contact and ask further questions, delivery was on time and the product well packaged. Whole process made very easy.
February 28, 2025
Unprompted review
Can't really comment on the product as…
Can't really comment on the product as it didn't arrive yet. We are at day 7 now
February 19, 2025
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you for your review.
We’d be happy to check on your order, but we’re unable to locate any details based on this review alone. Have you reached out to our customer service team for an update? If not, please do so, and we’ll gladly assist you.
Our standard delivery times vary depending on the product, but we can certainly check on the status for you.
Your BRICOFLOR Team
No real issues
No real issues.
Easy to order, paper arrived on the fifth day.
Unfortunately I wasn’t able to track the order and there were no updates from the delivery company, so unable to leave the house due to things having gone missing when left with neighbours in the past.
February 19, 2025
Unprompted review
I haven't received my order yet
I haven't received my order yet, but the costumer service was spot-on!
February 18, 2025
Unprompted review
Unfit for use cork flooring
Delivery was super quick, however the floor is unfit for purpose (cork flooring range) being uneven on delivery and completely impossible to lay without edges lifting despite an experienced fitter being used. Aftercare advice was dire, being advised to lift and add more glue (within 40 mins of being laid) compounding an already bad situation. Request for more help a few minutes later, was advised there was no one able to help as they’d left for the day (4.15pm) and to email in! Left with floor covered in sticky, wet glue, a stack of tiles which are unusable, 2 young kids to play the floor is lava/ glue with and an unusable bathroom. I was refunded swiftly, which I’m grateful for. I’d honestly avoid this company or at the least their cork flooring.
February 10, 2025
Unprompted review
Ordering was so easy & the company &…
Ordering was so easy & the company & wallpaper are great.
But the delivery driver ups left it in a bin outside our house.
No email or note to say it had been delivered. Fuming as1 roll was so wet we couldn't use it .
But that's down to the company . So I would like to give a 5 star for bricoflor
February 3, 2025
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear you found the ordering process easy and are happy with the wallpaper. However, we deeply regret the issue with the delivery and the inconvenience caused by the package being left in a bin. This is definitely not the standard of service we aim for, and we will follow up with UPS to ensure this doesn’t happen again.
We truly appreciate your understanding and are grateful for the 5-star rating. If there’s anything else we can assist with, please don’t hesitate to get in touch.
Your BRICOFLOR Team
Great quality wallpaper ,pattern design…
Great quality wallpaper ,pattern design match and color .packaged well .product great value for money.
January 28, 2025
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Great company to deal with
Great company to deal with. Sorted problems professionally and promptly.
January 20, 2025
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Go to for cork floors
I lay wooden floors and bricofloor are my go to for cork flooring. The products are excellent quality and the ordering/service is superb.
January 8, 2025
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Would highly recommend Bricoflor
I would definitely recommend Bricoflor to anyone. Any questions can be emailed to them and you get an answer straight away. The carpet tiles were packaged so well and look really nice. I wouldn't hesitate in using them again.
January 14, 2025
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
exellent quality quick delivery
exellent quality quick delivery, kept updated. i have lived in germany so new it would be exellent service.
January 7, 2025
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Staff extremely helpful
Staff extremely helpful, knowledgeable and patient on phone.
December 12, 2024
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Unfortunately I cannot recommend this…
Unfortunately I cannot recommend this company at this point. I placed an order for flooring but delivery has been scheduled and failed four times. Each time it has failed they have not taken action until I have contacted them. Then they have rescheduled the delivery without checking my availability so it has caused considerable inconvenience over the past two weeks. I am very unsure at this point whether I will receive the flooring at all.
Have updated as now received my order.
December 9, 2024
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you for your feedback, and we’re sorry to hear about the delivery issues you encountered. We understand how frustrating this situation must have been and regret the inconvenience caused by the repeated delivery failures. It’s certainly not the level of service we aim to provide, and we will work with our delivery partners to prevent this from happening again in the future.
We’re glad to hear that your order has now been received, and we sincerely appreciate your patience during this process. If you need any further assistance, please don’t hesitate to reach out.
Your BRICOFLOR Team
Super communicative and very prompt and…
Super communicative and very prompt and helpful
November 15, 2024
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
A go to company for Flotex.
Very easy to navigate the web site. Competative prices - cheaper than some, including deliery charge.
Excellent communication.
November 11, 2024
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Still haven’t had the goods
Still haven’t had the goods, absolute shambles. Apparently we are do be charged an additional import duty fee. Wish I hadn’t trusted them, and advice to everyone else is don’t
Order has now arrived, and didn’t have to pay. I have changed rating accordingly. Once Bricoflor realised there was a problem because the shipment was sent from Germany, they put matters right
November 13, 2024
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
We’re sorry to hear about your experience. As stated in your order confirmation, we cover all import fees. If you're asked to pay any unexpected charges, we advise refusing them and forwarding the details to info@bricoflor.co.uk, so we can handle it. Please contact us directly, and we’ll do our best to resolve this situation and get your goods to you promptly.
Your BRICOFLOR Team
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
Excellent product does the job perfectly
October 25, 2024
Unprompted review
Reply from BRICOFLOR.co.uk
Dear Customer,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Your feedback is really appreciated, and we’re glad we could meet your needs.
If you ever need anything in the future, don’t hesitate to get in touch. We'd love to assist you again!
Your BRICOFLOR Team
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